Internal Communications Manager, Commercial Communications

Role Overview

We areseekinga proactive detail-oriented and commercially mindedInternal Communications Managerto support our new Commercial Communications function. Reporting to the Senior Director Commercial Communications this role will focus on delivering clear consistent and engaging internal communications forThomson Reuters big 3business segments: Tax Audit & Accounting Professionals Legal and Corporates.

You will help colleagues understand business priorities segment strategies commercial progress customer impact product moments and leadership messages. Working closely with partners acrossthe segment teams and supporting partners frommarketingandproductalongside thebroader communications team you will help translate complex business topics into clear and compelling communications for internal audiences.

This is a hands-on role suited to someone who is comfortable drafting planning coordinating and advising. You will play an important part in standardizing internal communications across thebusinesssegments through repeatable processes templates playbooks editorial planning andappropriate useof AI-enabled tools.

The ideal candidate will bring strong writing skills good judgment stakeholder management experience and a strong understanding of how internal communications can support colleague engagementand advocacy strategic alignment and business performance in a fast-moving matrixed environment.

About the Role

In this opportunity asInternal Communications Manager Commercial Communications you will:

• Deliverinternalcommunications forbusiness segments:Lead the planning and delivery of internal communications across business segment teams helping colleagues stay informed engaged and aligned with commercial priorities.

• Support theCommercial Communicationsnarrative:Help activate andmaintaina consistent internal narrative acrossbusinesssegments.You will adapt approved messaging for employee audiences and ensure internal communications consistently reflect segment priorities technology strategy customer value and business progress.

• Partner withseniorleaders andstakeholders:Build trusted relationships with stakeholders across the business and provide practical communications support working closely withsegment leadership teams and coachingthem on communicatingeffectively with their teams.

• Drivecolleagueengagement andalignment:Create communications that help colleagues understand the business direction and their role in delivering it.You will develop content that connects segment strategy to colleague priorities with communicationsreinforcing Thomson Reuterscompany values and culture.

• Supportcustomerstorytellinginternally:Work withkey business stakeholdersto bring customer and product stories to life internally.

• Standardizeinternalcommunicationsprocesses:Help build a consistent and efficient internal communications model acrosstheCommercialCommunicationsfunction. You will standardize the service offering andidentifyopportunities to simplify templatize or automate repeatable work making use of AI tools.

About You

You are a strong fit for the role ofInternal Communications Manager Commercial Communicationsif your background includes:

• 5 years experience in internal communications corporate communications employee communications or business communications ideally in a global technology-driven SaaS B2B or professional services environment.

• Strong writing editing and storytelling skills with the ability to simplify complex business and technology topics.

• Experience supporting senior leaders or business stakeholders with communications planning and content development.

• Understanding of how internal communications can support business strategy colleague engagement culture and change.

• Strong stakeholder management skills and confidence working with colleagues across functions levels geographies and time zones.

• High attention to detail and strong judgment especially when handling sensitive or confidential information.

• Experience developing communications plans editorial calendars FAQs manager toolkits leader notes intranet content and town hall materials.

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Replacement: This position is open due to an existing vacancy to support our evolving business needs.

Whats in it For You

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out our AI system will assess the information provided by you and compare it to the requirements listed for the role and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool but there is always a human making the decision if you will be considered for the role

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For Ontario Canada the base compensation range for this role is $108000 CAD - $158000 CAD. Base pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1