Analyst, Business Applications (Yardi Analyst)

About Allied

Allied is a leading owner-operator of distinctive urban workspace in Canadas major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativityconnectivityand human wellness.

Our vision is more expansive. Weseekto make a continuous contribution to cities and culture that elevates and inspires the humanity in all of informs how weoperate how wedesignand how welead.

Real estate for usis not a passive investment. Itis a profoundly human endeavourone that must promote wellness sustainabilitydiversityand creativitytoday and for generations to come.

Allied is also a place to build a career of consequence. If you are looking for work that is thoughtfultangibleand enduringwork that contributes meaningfully to cities and the people who inhabit themyou will find purpose here.

For more information onAlliedsapproach to city-building visit ourInsightspage.

Purpose

Support and optimize Allieds Yardi application environment to enable efficient secure and reliable business operations. As an Analyst Business Applications you will provide a broad range of application support system administration configuration testing reporting and user access responsibilities to ensure the stability and effectiveness of Yardi and related business applications.

Reporting to the Senior Director Technology Solutions you will collaborate with Technology Finance Property Accounting Operations Property Management Leasing and external partners to support day-to-day application performance troubleshoot issues maintain system configuration and controls and contribute to continuous improvement initiatives. Through proactive support documentation and stakeholder engagement you will help maximize the value of Allieds technology platforms and support informed business decision-making across the organization.

Responsibilities

Yardi Application Support: Provide reliable day-to-day support for core Yardi functions.

• Provide hands-on support for Yardi Voyager and related Yardi modules used by Allied.
• Troubleshoot application issues investigate root causes and help resolve user-reported problems.
• Support business users across Finance Property Accounting Operations Property Management Leasing and other teams as required.
• Document support tickets resolutions recurring issues known workarounds and escalation steps.
• Identify opportunities to reduce repeat issues through better configuration documentation training or process changes.
• Escalate complex issues to the Senior Director Business Applications Yardi support consultants or Technology partners as appropriate.

Yardi Configuration and Administration: Support setup access workflows and production configuration.

• Support Yardi configuration activities including users roles permissions menu access workflows properties entities and related setup.
• Assist with setup and maintenance of Yardi workflows tasks menus reports packages groups and configuration items.
• Support controlled setup in production environments including Live report setup task setup package loading and other configuration changes.
• Assist with specialized setup activities such as cheque format setup custom tables and other Yardi configuration items as required.
• Support Facility Manager Voyager Residential Commercial and related Yardi components where applicable.
• Maintain clear documentation for configuration changes approvals testing and implementation steps.

Access Controls and Audit Support: Help maintain secure and reliable application access.

• Support user onboarding offboarding role changes permission updates and access troubleshooting.
• Help maintain consistent access structures across Yardi and related business applications.
• Support monthly audit reporting access reviews and control-related documentation.
• Identify access inconsistencies segregation-of-duties concerns or outdated permissions and escalate as required.
• Ensure access changes are documented approved and aligned with Allieds internal processes.

Testing Releases and Production Support: Help ensure changes are tested and introduced safely.

• Support testing for Yardi enhancements fixes configuration changes integrations and upgrades.
• Prepare or assist with test scripts test evidence issue logs and validation activities.
• Support UAT coordination with business users and document testing outcomes.
• Assist with release preparation deployment validation and post-implementation support.
• Help ensure production changes are reviewed tested approved documented and communicated.
• Support issue tracking during project implementations and operational enhancements.

Reporting Data and Integration Support: Assist with reliable reporting and data movement.

• Support Yardi reporting needs including report setup troubleshooting validation and user support.
• Help investigate data issues affecting reports workflows integrations and operational processes.
• Support ETL imports data validation and related troubleshooting activities.
• Work with Technology data and reporting teams vendors and business users to resolve reporting or integration issues.
• Help maintain confidence in Yardi data by identifying recurring data quality issues and supporting corrective actions.

Vendor and Stakeholder Support: Work with internal teams and external partners to resolve issues.

• Assist with escalations to Yardi and other vendors by preparing issue details screenshots examples replication steps and business impact summaries.
• Track vendor tickets follow-ups status updates decisions and resolutions.
• Participate in vendor calls support reviews and troubleshooting sessions as required.
• Translate technical or system issues into clear practical updates for business users.
• Build effective working relationships with business stakeholders Technology vendors and the Business Applications team.

Documentation and Continuous Improvement: Strengthen the support model and reduce knowledge risk.

• Create and maintain support documentation job aids configuration notes runbooks and standard operating procedures.
• Document known issues recurring problems and common resolution steps.
• Help improve support intake ticket triage prioritization and resolution practices.
• Identify process gaps documentation gaps and opportunities to standardize how Yardi is supported.
• Support the Business Applications team in building a more resilient scalable and less person-dependent support model.

Qualifications

Must have:

• 3 years of experience supporting Yardi real estate applications ERP systems finance systems or business applications in an enterprise environment.
• Hands-on experience with Yardi Voyager or related Yardi modules.
• Experience supporting application configuration user access permissions workflows reports or production setup.
• Strong troubleshooting skills and ability to investigate issues across users configuration data processes and system behaviour.
• Experience supporting testing UAT change validation or production releases.
• Strong documentation skills including support notes configuration details process steps and user-facing guidance.
• Ability to work with business users and translate system issues into clear practical explanations.
• Strong attention to detail especially when working with access financial processes production configuration or reporting.
• Ability to manage multiple requests prioritize work and escalate risks or blockers appropriately.
• Comfort working with Technology business teams vendors and external support partners.

Would be an asset:

• Experience in commercial real estate property management REITs finance accounting leasing construction or asset-intensive environments.
• Experience with Yardi Commercial Facility Manager Residential Payscan Job Cost Construction Manager Forecast Manager CommercialCafe or related Yardi products.
• Experience with SQL SSRS Power BI ETL processes reporting tools or data validation.
• Experience supporting cheque formats custom tables workflows task setup menu setup or Live/production configuration in Yardi.
• Experience with application access reviews audit support segregation of duties or control documentation.
• Experience working with Yardi support implementation partners consultants or managed service providers.
• Experience with Concur Argus SharePoint Deal Manager or other real estate/business applications.
• Experience creating SOPs runbooks support playbooks training guides or knowledge base articles.
• Familiarity with change management release management incident management or IT service management practices.

$65000 - $80000 a year

Allieddeterminesindividual compensationby work location and other factors including relevant experienceeducationand internal equity.

Note: The listed salary range does not reflect total compensation and rewards. We encourage all qualified candidates to apply.

This role is a current vacancy on the Allied team.

TotalRewards*andtheEmployee Experience

At Allied total rewards are designed with the same perspective that shapes ouroperations. They are intended to support sustained contributioncreativityand a genuine sense of ownership in the work we do.

In practice this includes:

• Shared financial success and an ownership mindset
  Eligible employees participate in performance-based bonus programs and a retirement savings program with the option to invest in traditional funds or Allied units. This approach aligns individual effort with Allieds long-term performance and reinforces a sense of ownership at every level of the organization.

• Intentional presence and time off
  In addition to vacation employees receive six personal days and half-daysbefore statutory holidays. Allied supports flexibility whilemaintaininga strongin-personculture. This reflectshow we collaborate most effectively and how weoperateas a business.

• Healthwellbeingand support
  Comprehensive company-paidhealth benefits include vision and dental coverage along with a healthcare spending account. An employeeassistanceprogram is available to provide confidential support when it is needed.

• Growth through leadership and exposure
  Allied believes in leadership at every level. Employees are encouraged to contribute beyond the boundaries of their role collaborate acrossdisciplinesand develop a broad understanding of the business. For those drawn to real estate this includes uncommon exposure to how buildings organizations and cities evolve through hands-on experience and shared responsibility.

• Professional development grounded in practice
  Learning at Allied is both formal and experiential. Ongoing professional development and a mentorship program support growth through structured learning and day-to-day engagement with experienced colleagues across the organization.

• Purpose and connection beyond work
  Each year employees are provided with a paid volunteer day to contribute time and effort to a cause that is personally meaningful to themreflecting our belief that contribution extends beyond the workplace.

If you are motivated by the role real estate plays in shaping cities and cultureand want your work to contribute to that effortwe encourage you to apply.

Moreinsight into life at Allied including ourESG and EDIinitiatives canbe found inourannual ESG report.

*Temporary or contract roles may not qualify for all the benefits listed and some roles may follow a modified total rewards will confirmwhat benefits you qualify for during the recruitment process.

Additional Information

We value human connection and experience. WhileAllied uses technology including AI-enabled tools to support administrative efficiency all screening assessment and hiring decisions are made by people.

We arecommitted to hiring the most qualified candidates with a dedication towards supporting diversityequityand inclusion across our organization. All qualified applicants will receive consideration for employment without regard to gender ethnicity origin sexual orientationdisabilityand socioeconomic background. Diverse perspectives strengthen our organization and help us deliver better outcomes for our tenantspartnersand communities. All qualified candidates are encouraged to apply.

We strive to provide an accessible recruitment experience and welcomereasonableaccommodation requests at any stage of therecruitmentprocess. Please reach out toemailprotectedif support is needed.

We look forward to receiving your application.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 65000 - 80000