Scrum Master

At Gore Mutual weve always set ourselves apart as a modern mutual that does good. Now were proudly building on that legacy to transform our companyand our industryfor the better.

Effective January 1 2026 Gore has joined Benevathe countrys largest mutual insurance companyas part of its Property & Casualty operations in Ontario and Western Canada. During 2026 Gore will combine its operations with Unica Insurance Benevas Ontario-based subsidiary specializing in niche commercial and personal insurance creating a stronger more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers members and communities. Come join us.

This role exists to establish Scrum by helping the Scrum Team and the broader organization understand and apply Scrum effectively while removing impediments that hinder team Scrum Masters objective is to improve team effectiveness by enabling self-managing teams and fostering continuous improvement in how work is delivered. This role helps the team become a high-performing unit that consistently delivers business value adapts to change and continuously improves at Gore Mutual.

What Youll Do:

Establish Scrum and improve team effectiveness

• Coach the Scrum Team Product Owner and stakeholders to understand and apply Scrum effectively
• Enable self-managing cross-functional teams focused on delivering value
• Help ensure Scrum is applied properly and continuously improving

Enable continuous improvement and team performance

• Foster a culture of inspection and adaptation to improve ways of working
• Coach teams to improve collaboration quality and delivery outcomes
• Support teams in identifying and addressing systemic issues impacting effectiveness

Support Impediments removal to team progress

• Identify and help remove obstacles that limit team progress
• Escalate impediments beyond the teams control to enable flow
• Coach teams to resolve impediments within their own capability

Enable transparency and alignment on delivery

• Use tools (e.g. Jira) to make work visible and improve transparency of progress and outcomes
• Create and maintain dashboards and reports to support data-driven insights and decision-making
• Promote shared understanding of goals priorities and delivery status across stakeholders

What Youll Need to Succeed:

• Undergraduate degree in Information technology filed and Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II) preferred
• 35 years of experience working in Agile/Scrum environments with hands-on experience supporting or leading Scrum Teams
• Proven experience in coaching teams on Scrum practices and improving team effectiveness and ways of working
• Experience facilitating Scrum events and enabling continuous improvement through inspection and adaptation
• Demonstrated ability to identify manage and remove impediments including working across teams and stakeholders to resolve issues
• Experience working with Product Owners and stakeholders to improve backlog clarity prioritization and alignment on outcomes
• Experience collaborating in cross-functional teams (e.g. technology data and business stakeholders)
• Practical experience using Agile tools (e.g. Jira Confluence) to manage work track progress and create reports/dashboards for transparency
• Exposure to organizational Agile adoption or transformation initiatives is an asset
• Scrum and Agile Expertise Deep understanding of Scrum principles accountabilities and empirical practices (transparency inspection adaptation).
• Software Development Lifecycle (SDLC) Knowledge:Understanding of software delivery processes and practices to effectively collaborate with technical teams.
• Technical Delivery Knowledge: Workingknowledge of software development and technology delivery environments.
• Coaching and Facilitation: Abilityto coach teams Product Owners and stakeholders and facilitate effective discussions and decision-making.
• Team Effectiveness and Servant Leadership: Enablingself-managing teams fostering accountability and building high-performing team dynamics.
• Continuous Improvement Mindset: Drivinginspection and adaptation to improve team performance quality and delivery outcomes.
• Stakeholder Collaboration and Communication:Strong communication and relationship-building skills to align cross-functional teams and stakeholders.
• Impediment Identification and Resolution:Ability to identify analyze and remove/support removal of blockers at the team and organizational levels.
• Metrics-Driven Improvement:Ability to interpret delivery metrics (e.g. velocity cycle time throughput) and use data to identify opportunities for improvement and support decision-making.
• Agile Tools Proficiency (e.g. Jira Confluence):Experience using tools to manage work create dashboards and reports and improve transparency.
• Familiarity with Agile Engineering Practices:Understanding of CI/CD DevOps and related practices to support team discussions and continuous improvement.

#LI-Hybrid

The expected base salary range for this position is $79500 - $129500. Depending on your relevant experience skills qualifications market conditions and business needs base compensation may vary. You have the potential to earn more through Gore Mutuals discretionary bonus program which gives you an opportunity to increase your total compensation provided the business meets its performance targets and you meet your individual goals.

Please note: This rangereflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits disability insurance retirement plan matching paid time off recognition and perk programs.

This posting pertains to an existing vacancy that is actively being filled.

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process including the application process.

If you require accommodation because of a disability we will work with you to meet your needs.Contact usand a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process please notify your Talent Acquisition Consultant.

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 79500 - 129500