Marketing Automation Manager

About Fullscript

Were an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today more than 125000 practitioners use Fullscript for clinical insights lab interpretations patient analytics education and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time simplify decisions and help practitioners stay closely connected to the people they care for. When everything they need is in one place they can focus on what matters most: helping people get better.

This is your invitation.

Bring your ideas your grit and your care for people.
Join us and shape the future of care.The Opportunity

Fullscript is looking for a Marketing Automation Manager to support our Labs business on a fixed-term basis (12 months). In this role youll own the development execution and optimization of lifecycle marketing programs that help practitioners and patients stay engaged across key touchpoints.

This is a hands-on senior individual contributor role for someone who knows how to turn lifecycle strategy into high-performing campaigns. Youll work primarily in Iterable building and optimizing journeys across email SMS push and in-app channels. Youll also partner closely with Marketing Labs stakeholders Data Engineering and cross-functional teams to scope campaign needs define data and eventing requirements and improve how we communicate with customers.

The Labs environment moves quickly so this role is best suited to someone who brings confidence curiosity strong judgment and a bias for ownership. Were looking for someone who can challenge assumptions use data to make practical decisions and improve existing programs before issues become bigger problems.

What youll do

• Own end-to-end lifecycle marketing execution for Labs including nurture journeys drip campaigns webinar campaigns lifecycle product updates and multi-channel engagement programs.
• Build deploy QA and optimize omni-channel journeys in Iterable across email SMS push notifications and in-app messaging.
• Use segmentation personalization dynamic content and handlebar logic to make sure users receive timely relevant and accurate communications.
• Own and evolve A/B testing personalization and optimization roadmaps focused on improving engagement conversion rates and customer lifecycle outcomes.
• Analyze campaign performance interpret data and translate insights into clear recommendations that improve campaign effectiveness.
• Scope data events fields and campaign requirements in Iterable partnering with Data Engineering and other stakeholders to make sure the right data is available and usable.
• Partner with Labs and Marketing stakeholders to map campaign cadences identify gaps challenge assumptions and recommend better approaches to channel mix timing and customer experience.

What you bring to the table

• 5 years of hands-on experience in marketing automation lifecycle marketing CRM or marketing operations.
• Strong hands-on experience with Iterable or a closely related marketing automation platform such as Klaviyo Marketo or HubSpot.
• Proven experience building and optimizing lifecycle journeys nurture campaigns drip campaigns webinar campaigns and multi-channel communications.
• Experience owning A/B testing roadmaps personalization strategies segmentation and data-based optimization to improve conversion rates and engagement.
• Strong analytical and quantitative skills with the ability to interpret campaign performance and turn findings into practical next steps.
• Strong logic and problem-solving skills especially in campaign architecture audience targeting personalization QA and troubleshooting.
• Confidence operating as a senior IC in a fast-moving environment with the ability to own work communicate tradeoffs and stand behind well-reasoned recommendations.

Bonus if you have

• Experience partnering with Data Engineering Product Marketing or other cross-functional teams to define campaign data needs eventing requirements or customer journey logic.
• Experience working in healthcare labs practitioner patient or regulated customer journeys.
• Previous people leadership experience with a preference to return to a hands-on senior IC role.
• Familiarity with AI or automation tooling such as n8n Claude ChatGPT or similar tools.

What we can offer you

• Salary range:$90000 to $110000 CAD
• Remote-first flexibility to work where you work best with Ottawa Toronto or Calgary preferred for this role.
• Flexible PTO and competitive pay because work-life balance matters
• RRSP/401k match and stock options to invest in your future
• Premium benefits package with customizable coverage paramedical services and an HSA.
• Fullscript discounts to save on high-quality wellness products
• Continuous learning opportunities to grow your skills and career

Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options wellness stipends or other benefits that are part of Fullscripts total rewardspackage.

Final compensation depends on experience skills and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.

Why Fullscript

Great work happens when people feel supported trusted and inspired. At Fullscript we stay curious and keep finding smarter ways to make care better. We grow together take on new challenges and focus on impact. We put people first work as a team and leave egos at the door.

What to Know Before You Apply

Were grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team please apply directly through our careers page.

A quick note: Due to the high volume of applications were not able to respond to phone or email inquiries about application status. If theres a match our team will reach out directly.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at emailprotected.

All offers are contingent on successful background checks conducted in compliance with federal state and provincial laws.

We use AI tools to support parts of the hiring process including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

Learn More@fullscriptHQ on instagram@fullscript on YouTubeFullScripton LinkedInWe may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

Employment Type : Contract
Experience: years
Vacancy: 1
Monthly Salary Salary: 90000 - 110000