Microsoft Business Central Specialist

Cyclic Materials™ is building a resilient circular supply chain for rare earth elements and other critical materials. Through our proprietary MagCycle℠ and REEPure℠ processes, we recover rare earths from end-of-life products and transform them into high purity materials used in the production of permanent magnets. These materials are critical to the modern economy, including the production of electric vehicles, electronics, AI infrastructure, wind turbines, defense, and advanced manufacturing technologies.

Founded in 2021, Cyclic Materials has rapidly progressed from technology development to commercialization. We currently operate facilities in Ontario and Arizona, with a new expansion underway in South Carolina. Backed by US$75 million in Series C financing led by T. Rowe Price, alongside strategic investors including Microsoft, Amazon, Hitachi Ventures, BMW i Ventures, Jaguar Land Rover's InMotion fund, Energy Impact Partners, ArcTern Ventures, and Fifth Wall, we are scaling to meet growing global demand for a secure and sustainable rare earth supply.

We have established commercial partnerships with global industry leaders such as Solvay, Vattenfall, Lime, and VACUUMSCHMELZE, enabling the deployment of recycled rare earth materials into real world supply chains. In 2025, Cyclic Materials was named one of the Top 10 Climate Tech Companies to Watch by MIT Technology Review.

We are growing quickly and building the industrial backbone required for a circular rare earth economy. Joining Cyclic Materials means working on complex and exciting challenges at scale, alongside a team committed to executing and delivering measurable impact. If you are motivated by building critical infrastructure and advancing the circular economy, join us and help accelerate the growth of rare earth recycling.

Position Overview

The Microsoft Business Central Specialist will support the administration, operation, and continuous improvement of Cyclic Materials' Microsoft Dynamics 365 Business Central ERP platform.

This role is responsible for supporting Business Central users across the company, managing system enhancements via configuration and customization, and partnering with stakeholders to deliver new capabilities as the organization continues to grow. The successful candidate will help ensure Business Central remains a reliable, scalable, and effective platform for our operations.

Reporting to the Director of IT, this position is based at our corporate office in Toronto and requires travel to company locations across Canada, the United States, and Europe

Key Responsibilities

• Administer and support the day-to-day operation of Microsoft Dynamics 365 Business Central.
• Configure, customize, and maintain the ERP platform to meet business requirements.
• Provide user support and troubleshooting across Finance, Supply Chain, Operations, Procurement, Sales, and other business functions.
• Gather business requirements and translate them into system improvements and technical solutions.
• Manage enhancement requests, issue tracking, and product backlog priorities.
• Support ERP implementation projects, including new modules, functionality, and process improvements.
• Develop and maintain standard operating procedures, user documentation, and training materials.
• Deliver user training and promote effective adoption of Business Central processes.
• Collaborate with internal teams and external partners to support successful project delivery.
• Support system integrations and related business applications as required.

Qualifications

• 2-5 years of experience implementing, configuring, or supporting Microsoft Dynamics 365 Business Central as a developer, consultant, administrator, or implementation specialist.
• Hands-on experience configuring and customizing Microsoft Dynamics 365 Business Central.
• Microsoft Dynamics 365 Business Central certification is preferred.
• Experience supporting ERP systems in a manufacturing, industrial, mining, or natural resources environment.
• Experience with warehouse management, inventory control, production, and handheld scanning solutions.
• Familiarity with Business Central modules such as Finance, Procurement, Sales, Inventory, Warehousing, Production, Maintenance, and CRM is an asset.
• Experience with Insight Works ISV solutions is considered an asset.
• Experience supporting organizations with multiple legal entities or operations across multiple countries is preferred.
• Bachelor's degree in computer science, Engineering, Business, Information Systems, or a related discipline is preferred.

Pay Range: $60,000 CAD - $80,000 CAD

Why You Will Love Cyclic Materials

• At Cyclic Materials, we're dedicated to supporting our workforce on their unique career journey
• We offer a competitive compensation package including Health and Dental coverage, RRSP (Canada)/ 401K (USA) contributions and a generous paid time off program that lets you recharge
• We value diversity and are committed to maintaining a workplace where everyone is respected and recognized for their contributions

The base compensation offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.

As an Equal Opportunity employer, Cyclic Materials is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email HumanResources@cyclicmaterials.earth.Applicants for employment in the Canada and US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States or Canada and with Cyclic Materials (i.e., H1-B visa, F-1 visa (OPT), TN, L1-A visa or any other non-immigrant status).

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