Systems Business Analyst Intern

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Transfer Agency Transformation squad is seeking an ambitious and analytical Systems Business Analyst Intern to support our core infrastructure operations. You will act as a bridge between our business stakeholders and our technical development teams, focusing on data accessibility, reporting, and integrity within our ecosystem. This role is critical in helping our business users extract actionable insights from complex financial data systems.

This role reports to: Senior Manager, Transfer Agency Transformation - Squad Lead

This role is hybrid (2-3 days/week in the office) - based in Toronto, ON.

Key Accountabilities

• Report Generation & Data Querying: Assist the business in defining report requirements and writing SQL-based queries to extract data.

• Data Dictionary Management: Support the ongoing maintenance of data dictionaries . Assist in documenting field attributes, relationships, and data structures to ensure clear communication between the business and developers.

• Data Security & Governance: Work under the guidance of senior team members to ensure data security standards are maintained, including the removal or masking of sensitive fields (e.g., SIN/TIN) in reporting environments.

• User Support & Enablement: Serve as the first point of contact for business users experiencing issues with reporting tools. Help troubleshoot integration challenges and assist with user onboarding.

• Technical Documentation: Create and update documentation that explains how business applications interact with backend systems. Assist in mapping requirements from business units to technical specifications.

• Squad Collaboration: Participate in BA Squad meetings, assist in documenting ServiceNow tasks, and help manage the lifecycle of requests from business initiation to production support.

Must Have(s)

• Educational Background: Currently pursuing a degree in Business Technology Management, Computer Science, Finance, or a related field

• Technical Aptitude: Strong interest in data structures, database management, and query languages. Prior experience or academic coursework in SQL is highly preferred.

• Analytical Rigor: Ability to understand complex data requirements and translate them into simple, readable outputs.

• Tool Proficiency: Google Sheets / Excel skills (familiarity with data imports, pivots, and add-ins is a plus).

• Communication: Demonstrated ability to act as a translator between non-technical business users and technical development teams.

• Detail-Oriented: A disciplined approach to documentation and adherence to data privacy and security standards.

Nice to Have(s)

• Knowledge of IT service management tools (ServiceNow, Jira, Confluence).

Note:

• 12 month Co-op / Internship: September 8, 2026 - September 10, 2027

• In order to be considered for the position, you are required to submit your Knockri Assessment

Salary Range: 25/hour - 28/hour CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

The recruiting efforts for this role are intended to fill a vacant position.

For this role AI-assisted tools are utilised as one input in the application and screening process. AI does not make final hiring or interview decisions.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

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