Role: Sr. Software Engineer Contact Centre Innovation (GenAI)
Location: Toronto ON (Hybrid)
Fulltime Permanent -FTE
Experience: 10 Years
Join us to build next-generation GenAI solutions that transform Contact Center platforms across Canada the US & Asia.
Key Skills
Python & Java
AWS Cloud (Lambda APIs & Cloud Services)
LLM / Generative AI Models
Full-Stack Development
DevOps Jenkins Bitbucket Ansible CI/CD
Distributed & Large-Scale Software Systems
Strong System Design & Problem-Solving Skills
What Youll Do
Design & develop cloud-native applications and GenAI solutions
Build scalable APIs and AWS-based services
Collaborate with global cross-functional teams
Drive DevOps best practices and cloud transformation initiatives
Create technical design documents integrations & reusable engineering solutions
Contribute to enterprise-scale software engineering best practices
Preferred
Eligibility for Canada Reliability Status Clearance
Experience working in enterprise cloud environments
Sr. Software Engineer Contact Centre Innovation GenAI • Toronto, Ontario, Canada
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