Senior Solutions Engineer, Enterprise Technology Services

Manulife is seeking a Senior Solutions Engineer to help design scale and modernize secure cloud platforms that support critical business systems across a global financial services organization.

In this role youll provide technical leadership across Azure platform architecture CI/CD strategy and infrastructure as code. Youll partner closely with engineering teams and stakeholders to deliver resilient costeffective and secure cloud solutions. You will also have the opportunity to explore how emerging AI capabilities can meaningfully enhance modern application platformsmoving beyond experimentation to realworld impact.

This role is ideal for someone who enjoys shaping platform direction mentoring others and balancing pragmatic delivery with longterm sustainability.

Why Manulife:

• At Manulife were focused on building digital platforms that support millions of customers worldwidesecurely responsibly and at scale. Our engineering teams value thoughtful architecture continuous improvement and inclusive collaboration.

• Youll join a culture that encourages learning mentorship and influence where diverse perspectives help shape how modern cloud platforms and emerging technologies including AIare adopted with purpose and integrity.

Position Responsibilities:

• Design and evolve secure scalable Azure platform architectures that support modern application workloads

• Define and improve CI/CD strategies infrastructure standards and reusable platform patterns

• Lead technical discovery with stakeholders to understand business goals constraints and risk tolerance

• Evaluate existing Azure and DevOps environments and recommend modernization improvements

• Guide teams on cloud architecture decisions related to networking identity security observability and resiliency

• Support containerized and orchestrated workloads using modern deployment models

• Establish and promote DevSecOps practices including secure access policy enforcement and compliance automation

• Mentor engineers and contribute to shared engineering standards and best practices

• Communicate architectural tradeoffs clearly to both technical and nontechnical audiences

• Work effectively in environments with evolving requirements and incomplete information

• Explore and prototype AIenabled workflows tooling or platform capabilities where they add meaningful value

Required Qualifications:

• Strong experience designing implementing and operating Azure cloud environments

• Handson experience with infrastructure as code tools such as Terraform or Pulumi

• Experience building and maintaining CI/CD pipelines using tools like GitHub Actions or Jenkins

• Solid understanding of cloud networking identity and security principles

• Experience improving reliability availability and observability of production systems

• Ability to influence technical direction and mentor others without direct authority

• Comfort working across teams and communicating complex technical topics clearly

Preferred Qualifications:

• Experience with containerization and orchestration (Docker Kubernetes AKS)

• Familiarity with DevSecOps SRE or FinOps practices

• Experience with observability tooling such as Azure Monitor Prometheus Grafana ELK Datadog or New Relic

• Exposure to AIassisted development Copilot tooling or OpenAI SDKs

• Clientfacing or consulting experience

• Strong documentation and diagramming skills (e.g. architecture decision records system diagrams)

What Success Looks Like:

• Secure reliable and scalable Azure platforms with measurable improvements in performance and cost efficiency

• Reusable IaC modules and CI/CD templates adopted consistently across teams

• Clear architectural guidance and modernization roadmaps that reduce risk and accelerate delivery

• Elevated engineering practices through mentorship and crossteam collaboration

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Toronto Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113000.00 CAD - $163000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1