Talent.com
Germain Hôtels
Intern Guest Services AgentGermain Hôtels • Toronto, Ontario, Canada
Intern Guest Services Agent

Intern Guest Services Agent

Germain Hôtels • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

What can I do for you is your mantra.

Were looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs greets and helps generate personalized attention to ensure our guests have a memorable stay.

We have an opportunity for an internship in the fall of 2026 for a period of 4-6 months at the hotel Le Germain Toronto Mercer.

WHAT YOULL DO

  • Check-in and check-out verify and detail arrivals and departures and ensure that internal activities run smoothly.
  • Respond with care and attention to all guest requests using your individuality and creativity to constantly improve their experience.
  • Respond to guests requests courteously and efficiently whether in person by telephone or by email.
  • Resolve guest issues and concerns in a proactive satisfaction-oriented manner.
  • Collaborate with other departments to provide relevant information that enables us to offer a personalized experience to our guests.

WHAT YOULL BRING

  • Diploma in Hospitality an asset
  • Excellent oral and written communication skills
  • Natural customer service orientation with a positive attitude
  • Ability to handle difficult situations with professionalism and calm
  • Strong listening skills to understand guest needs and preferences
  • Good computer skills and experience with OPERA PMS an asset

WHAT WE OFFER

  • Passionate about travel Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again!
  • A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
  • Squats help you relax Get access to a state-of-the-art gym right in your workplace.

Apply - we look forward to hearing from you!


Required Experience:

Intern


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Intern Guest Services Agent • Toronto, Ontario, Canada

Similar jobs

Business Development Associate - Investment Sales, Boutique Hotels

Sonno*Toronto, ON, CA
Full-time

Sonno Homes is an investment company focused on short-term rental, hotel and hospitality assets around the world.We give investors access to high-performing vacation rentals and boutique hotel prop... Show more

 • Promoted

Guest Engagement & Reservations Associate

Avila Beach HotelRichmond Hill, York Region, CA

Ben jij gastvrij, georganiseerd en servicegericht?.Zorg jij ervoor dat onze gasten zich al welkom voelen vóór hun aankomst én dat hun reservering tot in de puntjes geregeld is? Dan zijn wij op zoek... Show more

 • Promoted

Guest Services Supervisor

Germain HôtelsToronto, Ontario, Canada
Full-time

Plan arrivals including regular guests as well as VIPs to ensure they enjoy a personalized stay.Support team members in their work and professional development.Ensure a regular presence in the serv... Show more

 • Promoted

Public Relations Intern

Public/RealmToronto, ON, CA
Temporary

Public/Realm is a full-service lifestyle PR agency with a global point of view and a team of creative experts that help brands build presences with intention.We use insight-led strategies to define... Show more

 • Promoted

Agentic Operations Intern

Nascent MarketsToronto, ON, CA
Full-time +1

As an Agentic Ops Intern, you'll build systems that take on real operational work — not prototypes, not demos.You'll turn messy, human processes into agents that execute consistently, reliably, and... Show more

 • Promoted

Gain Real-World Experience with Our Summer Internship Program

Sienna Senior LivingMarkham, York region, Canada
Full-time

Step into a hands-on Summer Internship where you'll enhance your skills in the seniors living sector! Experience engaging roles in operations, human resources, and resident management.Join this dyn... Show more

 • Promoted

Housekeeping Support Associate for Luxury Gallery Maintenance

RHToronto, ON, CA
Full-time

Deliver exceptional housekeeping services as a Housekeeping Support Associate in a luxury gallery.Focus on creating a pristine and inviting space through dedicated maintenance and exemplary guest s... Show more

 • Promoted

Future Opportunities: Co-Ops and Internships at Greybrook

Greybrook Securities Inc.Toronto, ON, CA
Full-time

At Greybrook, we are always interested in connecting with students and recent graduates who are curious, motivated, and eager to gain hands‑on experience within a growing real estate investment and... Show more

 • Promoted

Bilingual Inside Sales Associate — Real Estate Ads

Visual LeaseToronto, ON, CA
Full-time

A global provider of real estate information is seeking an Inside Sales Associate to join their team in Toronto.The role involves engaging with clients to provide marketing solutions while developi... Show more

 • Promoted

Guest Services Manager - $20 An Hour - Remote

DataAnnotationNorth York, Canada
Remote
Full-time

Manage guest services by training and evaluating AI chatbots, focusing on writing, editing, and content quality improvement.Remote role with flexible scheduling and hourly pay. Show more

 • Promoted

Genesis Downtown Guest Services Specialist

DAG | Downtown AutoGroupToronto, ON, CA
Full-time

Become a Guest Services Specialist at Genesis Downtown Toronto, where you turn inquiries into exceptional luxury experiences.Your communication skills will play a pivotal role in welcoming guests t... Show more

 • Promoted

Guest Services Manager - $18 An Hour

Tommy Gun'sToronto, Canada
Full-time

Seeking a Guest Services Manager for Tommy Gun's to ensure exceptional client experiences, manage communications, and support the team in a fast-paced salon/barbershop environment. Show more

 • Promoted

Campus Event Sales Intern – Graduation Day - $17.2 An Hour - No Experience Required

The Commencement GroupNorth York, Canada
Full-time

Sales representatives will travel to college campuses to sell commemorative items during graduation ceremonies, requiring open availability and a driver's license.Compensation is hourly with bo... Show more

 • Promoted

Devops Summer Intern - C$20 - C$23 An Hour

Jonas SoftwareNorth York, Canada
Full-time

Seeking a junior IT Support / DevOps Assistant for day-to-day IT operations, help desk, and systems administration, supporting Windows/Linux servers, Active Directory, and user troubleshooting. Show more

 • Promoted

Growth Marketer Intern (8 months)

LeadingtalentMarkham, ON, CA
Full-time

IBM Developer Skills Network is part of the Developer Ecosystem Group.We engage closely with all business units of IBM, academic institutions, and customers large and small.As part of our open sour... Show more

 • Promoted

SaaS Growth Marketer (Intern) - Flexible Hours & Remote

AntEaterToronto, ON, CA
Remote
Part-time

A dynamic tech startup in Vancouver is seeking a part-time marketing ninja to help build their story and engage with the community.Ideal candidates should have experience with SaaS, community build... Show more

 • Promoted

International Internships Abroad via The Intern Group

The Intern GroupToronto, ON, CA
Full-time +1

With an international internship program organized by The Intern Group at one of our 3,000+ host organizations, you can boost your résumé at any time of year.We offer first-class international inte... Show more

 • Promoted

Tour Guide Coordinator

See Sight ToursToronto, ON, CA
Full-time +1

Tour Guide Coordinator – Premium Small-Group Experiences.Type: Seasonal / Part-Time / Full-Time.See Sight Tours started with one van and one simple belief:.A great guide can transform a trip into a... Show more

 • Promoted

Northwood Hospitality FF&E Sales Agent

Northwood CollectionToronto
Full-time

Drive sales for Northwood Hospitality as an FF&E Sales Agent, focused on Wall Decor within the USA and Canada.Utilize your industry connections to cater to hospitality and design markets.Northwood ... Show more

 • Promoted

Guest Services Manager — Fast-Paced Salon, Growth & Bonus - C$18 An Hour

Tommy Gun's Original BarbershopToronto, Canada
Full-time

The Guest Services Manager will ensure exceptional client experiences, manage communications, and support the salon team. Show more