Sr. Business Process Analyst

RoleSummary

The Senior Process Analyst plays a critical role in defining and modelling future-state business processes that enable successful implementation of FNZs platform solutions forourclients. Operating as a subject matter expert in BPMN and end-to-end process modelling the Senior PA translates approved requirements and solutions into accurate scalable business process artefacts that support delivery testing business readiness and operational adoption.

The Senior PA collaborates closely with Solution Consultants Functional Leads Product QA Business Readiness and client SMEs to ensure that business processes are complete compliant traceable and aligned with the agreed proposition and future-state operating model. The role balances hands-on modelling expertise with leadership in methodologydeepindustry knowledgequality assurance and capability development across the Process Analysis team.

KeyResponsibilities

Process Modelling & Analysis

• Produce high-quality BPMN 2.0 future-state process models at the required descriptive and analytical levels ensuring clarity accuracy and adherence to methodologies.

• Incorporate approved requirementsOperating Modelcomponents systeminteractions configuration considerations business rules and regulatory obligations into process models.

• Decompose complex end-to-end journeys into repeatable and reusable sub-processes enabling consistency and scalability across clients.

• Ensure process models clearly express functional intent and provide an unambiguous foundation for QA business readiness and operational teams.

Traceability Documentation & Quality

• Maintain end-to-end traceability between process activities and Jira stories functional requirements systems integrations regulatory controls outputs and procedures.

• Identify gaps inconsistencies or ambiguities in requirements and collaborate with Solution Consultants and Functional Leads to resolve them.

• Perform quality assurance reviews of process artefacts produced by junior analysts ensuring adherence to modelling standards and completeness.

• Support QA teams by ensuring processes provide the clarity required for scenario and test case definition.

Stakeholder Collaboration & Client Engagement

• Facilitate and lead process walkthroughs with internal and external stakeholders ensuring alignment and securing approval of future-state processes.

• Collaborate with Solution Consultants on clarifications that impact proposition alignment or functional design.

• Work with Product Owners Project Managers and Business Readiness teams to coordinate modelling priorities review cycles and delivery milestones.

• Engage with client SMEs to validate operational details and ensure business processes reflect the intended operating model.

Methodology Leadership & Continuous Improvement

• Act as an SME in BPMN and modelling best practices contributing to the evolution of modelling standards templates and methodologies.

• Mentor and support junior Process Analysts providing coaching feedback and hands-on guidance.

• Drive continuous improvement in process modelling quality efficiency and consistency across the team.

• Support Solution Consultants through detailed process analysis that informs proposition refinement where required.

Experience& Skills Required

RequiredIndustry Knowledge

• General investment/wealth/life and/orpensions productsand the markets in which FNZ and our customers operate.

• FNZ Platform expertisepreferred including being an SME in at least6functional areas of the platform.

• For the jurisdiction being hired for an understanding of the regulatory environment FNZ operateswithin and aknowledge of the upcoming changes.

• 6 years of experience in a delivery/consulting environmentinfinancial services/wealth market.

• 5 years of experience in business analysis or process analysis roles within the wealth management or financial services sector.

• Strong understanding of Canadian wealth domain concepts products and operating processes; depth in multiple functional areas preferred.

• Familiarity with Canadian investment product types (RRSP TFSA RIF LIF etc.) and industry service providers (exchanges depositories custodians).

• Experience working in Agile delivery environments; comfortable with requirements management tools such as Jira and Confluence

Required Knowledge &Skills

• 1stclass degree or equivalent experience

• Experience working within a business analysis / consulting role.

• Be able to evidence establishing an environment of continuous improvement and capability development.

• Confident and able to take initiative given client and delivery-focused environment.

• Independent self-directing and delivery focused working style.

• Commercially aware and able to work effectively with clients and cross-functional teams.

• Intermediate computer skills essential.

• Excellent organisational administration and time management skillswith attention to detail and completeness.

• Excellent written verbal and presentation skills with experience facilitating stakeholder workshops.

• Confident in dealing with internal and externalclients.

• Expert knowledge of BPMN 2.0 with at least 3 years of hands-on process modelling experience at Level 2 Analytical depth.

• Ability to interpret and translate requirements into accurate and scalable process models.

• Strong analytical thinking and problem-solving skills.

• Ability to work independently in a delivery-focused environment while managing multiple priorities.

Preferred Skills

• Experience supporting consulting engagements or platform implementation projects.

• Knowledge of wealth operations regulations and compliance frameworks.

About FNZ Culture

Our culture is what drives us. Its at the heart of who we are and everything we do. Its what inspires excites and moves us forward. Our ambition is to create a culture for growth one that opens up limitless opportunities for our employees customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

Thats why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other with our customers and with all our diverse stakeholders around the world.

Customer obsessed for the long-term

Think big and make an impact

Act now and own it all the way

Challenge commit and win together

Read more about The FNZ Way and our values: from day one you will work alongside exceptional multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.

• Be part of a highly successful rapidly growing global business that is leading the delivery of financial services via cloud computing and partners with some of the worlds largest companies;

• Working in a flexible and agile way that meets the needs of the business and personal circumstances;

• Remuneration significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;

• We provide global career opportunities for our best employees at any of our offices in the UK EU US Canada South Africa and APAC.

Commitment to Equal Opportunities

At FNZ we recognise that diversity equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender ethnicity/race faith age nationality gender identity sexual orientation marital status socio-economic background disability or military veteran status where all applicants and employees are valued and respected.

In addition we want to ensure accessibility needs are well supported if you require specific support please advise us.

About FNZ

FNZ is committed to opening up wealth so that everyone everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry but complexity holds firms back.

We created wealths growth platform to help. We provide a global end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the worlds leading financial institutions with over US$2.4 trillion in assets on platform (AoP).

Together with our clients we empower nearly 30 million people across all wealth segments to invest in their future.

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1