What you will do:
The Rec Rooms Hourly Restaurant Amusement Service Supervisors are an integral part of the team who provide an exceptional gaming experience to each and every guest. Our amusement staff members are passionate about gaming and entertainment and look to bring their experience towards providing an exciting and engaging environment.
Responsibilities will include but are not limited to:
Responsible for executing Groups & Events within venue providing seamless guest service.
Responsible for maintaining the seamless operation of all games coat check and retail operation within the Rec Room and providing feedback to the employees and Service Manager to improve the Guest Service experience.
Strive to achieve sales targets while adhering to an established budget during day-to-day operations.
Complete all daily weekly monthly checklists and according to internal and external (regulatory bodies) requirements.
Deliver employee training and development for assigned area of responsibility (Bar Service Floor Host/Call Center Amusement Event Groups / Live Entertainment).
Ensure gaming initiatives are executed accordingly to drive financial performance while keeping costs in line.
Maintain payroll and attendance records in accordance with legislative and the Rec Room requirements.
Follow all provincial Health Food Safety and Liquor service legislative requirements.
Other duties as assigned.
Qualifications:
The Rec Room may be a perfect fit for you if:
You have 1-3 years of supervisory experience in the food service retail and / or amusement industry. Training experience will be considered an asset.
You are able to work flexible shifts including days evenings nights weekends and holidays as required.
You have excellent leadership communication customer service conflict resolution and interpersonal skills.
You have a strong working knowledge of restaurant industry principles methods practices and techniques
Provincially applicable sell sale and handling of alcohol certificate.
Additional Information:
As an employee youll enjoy:
Tuition Assistance
Employee Assistance Program
Flexible Hours
Discounted Food and Beverages on Shift
Opportunities to grow
& more!
Inclusion & Diversity
Cineplex its subsidiaries and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of collective sum of our individual differences experiences knowledge innovation self-expression uniquecapabilitiesand talent represents a significant part of our culture. By valuing a diverse workforceweenforce hiring practices that are fair and equitable.
Accessibility
We are committed to improving access and opportunities for all individuals including those with disabilities by identifying and removing barriers that may prevent inhibit or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application interviews assessments and placement) please contact us at or via email at .
Use of AI
We use AI-assisted tools to help us review applications and support parts of the recruitment process. However every application is reviewed by our HR team and all hiring decisions are made by our people not by AI.
This position is a current vacancy and is being actively recruited to fill an existing role within the organization.
While we appreciate all interest only those candidates selected for an interview will be contacted.
Wage ($):
$20.60 - $22.10CADRequired Experience:
Manager
Hourly Amusement Supervisor- The Rec Room Roundhouse • Toronto, Ontario, Canada
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