Senior Platform Reliability Engineer

Senior Platform Reliability Engineer

Join Manulife Global Wealth & Asset Management (GWAM) and help power critical cloud platforms that enable data, analytics, and AI across the organization. We're looking for a Senior Platform Reliability Engineer to lead the reliability, performance, and evolution of our Azure-based platform ecosystem, including Kubernetes, CI/CD pipelines, and modern PaaS services.

What You'll Do

• Manage and enhance Azure Kubernetes Services (AKS), Azure PaaS resources, and CI/CD pipelines.


• Deploy, support, and optimize services such as APIM, Redis, Key Vault, PostgreSQL, AI Foundry, and Storage.


• Partner with development teams to onboard and troubleshoot applications in Azure environments.


• Build and maintain Infrastructure as Code using Terraform, Helm, Flux, and GitHub Actions.


• Drive platform reliability, automation, security, and operational excellence.


• Leverage AI and automation to improve efficiency, reduce costs, and enhance platform operations.


• Participate in a 24/7 on-call rotation supporting business-critical services.

What We're Looking For

• Hands-on experience with Azure Cloud, AKS, CI/CD pipelines, and Infrastructure as Code (Terraform).


• Experience supporting and administering cloud-native platforms in production environments.


• Knowledge of Kubernetes, Helm, GitHub Actions, and Azure PaaS services.


• Understanding of platform monitoring and observability tools such as New Relic, Azure Monitor, or ADX.


• Experience with Agile delivery practices and strong troubleshooting skills.


• Passion for automation, continuous improvement, and emerging AI technologies.


• Excellent communication and collaboration skills.

Preferred Technologies

Azure: AKS, APIM, Redis, Key Vault, Data Factory, Functions
CI/CD: GitHub, GitHub Actions, Terraform, Helm, Flux
Monitoring: New Relic, Azure Monitor, ADX
Databases: PostgreSQL, MongoDB, Cosmos DB, Azure SQL, SQL MI

Why Join Us?

You'll have the opportunity to work with cutting-edge cloud and AI technologies, influence the future of a large-scale enterprise platform, and collaborate with talented teams across technology, data, and business domains while driving meaningful business impact.

The role being advertised is an existing vacancy.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en.

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 hr@manulife.com。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

混合式

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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