Talent.com
Adecco Canada
Bilingual Customer Service Agent (Dutch/English)Adecco Canada • Toronto, Ontario, Canada
Bilingual Customer Service Agent (Dutch/English)

Bilingual Customer Service Agent (Dutch/English)

Adecco Canada • Toronto, Ontario, Canada
25 days ago
Salary
CA$32.00 hourly
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description
Are You Fluent in Dutch and English?
Adecco is currently hiring a Bilingual Customer Service Agent (Dutch/English) for a remote opportunity with a leading class action administration firm. This organization specializes in managing complex claims administration services, supported by a dedicated team of case managers, technology professionals, and legal administration experts.
This role is ideal for a customer-focused professional who enjoys problem-solving, helping people navigate complex processes, and delivering exceptional service in a fast-paced environment.
If you're fluent in both Dutch and English , possess strong communication skills, and enjoy making a positive impact, we'd like to hear from you!
  • Pay rate: $ 32.00/hour
  • Location: Remote- anywhere in Canada
  • Availability Required: 3:00am - 11:00am EST
  • Job type: Temporary | Full-time
  • Vacancy Status: This posting is for an existing vacancy .
  • Bilingualism in Dutch and English is mandatory
Here's why you should apply:
  • Paid weekly accurate and on time
  • Strong health and safety programs
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process
Responsibilities:
  • Provide professional, accurate, and timely customer support in both Dutch and English
  • Respond to inbound customer inquiries through phone, email, and written correspondence
  • Research and resolve customer concerns while ensuring a positive customer experience
  • Gather, document, and maintain accurate records of customer interactions
  • Explain claims processes and provide information regarding case-related inquiries
  • Communicate complex information clearly and effectively to diverse audiences
  • Work closely with project support teams to ensure customer issues are addressed efficiently
  • Maintain confidentiality and accuracy while handling sensitive customer information
Qualifications and Skills:
  • Fluent in Dutch and English (written and verbal)
  • Must be available to work 3:00 AM to 11:00 AM EST
  • Secondary School Diploma or equivalent
  • Proven experience delivering exceptional customer service
  • Strong communication, listening, and problem-solving skills
  • Ability to thrive in a structured, high-volume call centre environment
  • Comfortable working independently in a remote setting
  • Must be legally eligible to work and reside in Canada
  • Must be able to successfully pass a criminal background check
  • Experience in a call centre, customer support, claims administration, or related environment
  • Knowledge of class action administration, legal terminology, or claims processes
  • Experience managing sensitive customer inquiries with professionalism and empathy
  • Mu st be legally eligible to work, and reside in Canada
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.
Please reach out to learn how the Aspire Academy can upskill you into your next role.
@@j
#CARP6653



Create a job alert for this search

Bilingual Customer Service Agent (Dutch/English) • Toronto, Ontario, Canada

Similar jobs

Bilingual Customer Service Coordinator at IMS

IMS Integrated Merchandising SolutionsToronto, ON, CA
Full-time

Enhance your career with Integrated Merchandising Solutions as a Bilingual Customer Service Coordinator in Toronto.Engage with clients in French and English while delivering top-notch support.This ... Show more

 • Promoted

Bilingual (French/English) Managed Services Account Manager

Nuvollo Corp.Toronto, ON, CA
Full-time

Nuvollo is a Managed Services Provider focused on managing and operating business-critical systems that require high availability, secure, and predictable environments.We foster a culture of contin... Show more

 • Promoted

Bilingual Customer Service Advocate - Remote (Insurance)

Empire Life Investments Inc.Toronto, ON, CA
Remote
Temporary

A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more

 • Promoted

Customer Engineer, Agent Builder

DecagonToronto, ON, CA
Full-time

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.Our technology enables industry-defining enterprises like Avis Budget Group, Block... Show more

 • Promoted

Bilingual (French/English) Customer Service Representative

OCS Ontario Cannabis StoreToronto, ON, CA
Temporary

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older.We operate the sole legal online store for recreational cannabis in Ontario and are the... Show more

 • Promoted

Bilingual Client Support Agent

ApplyToEducation.comToronto, ON, CA
Full-time

Join our mission as a Bilingual Client Support Agent.Deliver personalized outreach to educators and candidates while resolving inquiries and enhancing tech experiences in education.As the frontline... Show more

 • Promoted

Bilingual Customer Order Administrator

Genuine ComfortMarkham, York Region, CA
Full-time +1

Bilingual Sales Admin Assistant.Be among the first 25 applicants.Bilingual Sales Admin Assistant.Get AI-powered advice on this job and more exclusive features.Founded in 2010, Genuine Comfort is a ... Show more

 • Promoted

Bilingual Customer Service Professional

IFG International Financial Group LtdToronto
Full-time

Pay Rate: $26 Location: Scarborough ON Job Type: Contract Our client, a top banking client in Canada is looking to hire a.Bilingual Customer Service Professional.This role is 2 weeks training onsit... Show more

 • Promoted

Bilingual Customer Service Specialist

Insight GlobalToronto, ON, CA
Full-time

Join Insight Global as a Bilingual Customer Service Specialist for a leading financial services firm.Provide exceptional support via multiple channels while ensuring customer satisfaction.In this r... Show more

 • Promoted

Bilingual Customer Service Representative

InkerosToronto, ON, CA
Full-time

Kickstart Your Career in Sales – Entry Level Role (Etobicoke, ON).French-Speaking Candidates Encouraged to Apply.Looking to launch your career right after graduation? At Inkeros, we specialize in h... Show more

 • Promoted

Work-from-Home Bilingual Call Agent

MCIToronto, ON, CA
Remote
Full-time

Elevate your career with MCI as a Work-from-Home Bilingual Call Agent! Use your English and French skills to deliver top-notch customer support.This remote position offers you the chance to engage ... Show more

 • Promoted

French Bilingual Customer Experience Agent

CacheflowToronto, ON, CA
Full-time

Be the voice of Quince as a French Bilingual Customer Experience Agent, working remotely in Canada.Your role will focus on ensuring outstanding customer service and satisfaction through multiple co... Show more

 • Promoted

Bilingual Support Role in EV Charging

ChargeLab Inc.Toronto, ON, CA
Full-time

Enhance your career as a Bilingual Support Specialist at ChargeLab, focusing on EV Charging.Provide assistance to users in both English and French through various support channels.This role require... Show more

 • Promoted

Customer Service Specialist - Bilingual

Bausch & Lomb GmbHToronto, ON, CA
Full-time

This role is responsible for delivering a superior customer experience as the primary point of contact for Bausch + Lomb Surgical internal and external customers, while supporting the Customer Serv... Show more

 • Promoted

Remote Customer Service Agent with Bilingual Proficiency

ConcentrixToronto, ON, CA
Remote
Full-time

Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more

 • Promoted

Account Service Engineer - Toronto (CN Bilingual)

B CapitalMarkham
Full-time

Respond to customer inquiries via phone, email, or chat.Provide prompt and accurate information regarding services, product functionality, new requests and troubleshooting.Serve as the first tier o... Show more

 • Promoted

Bilingual Customer Service Representative

Turf Care Products CanaNewmarket, ON, CA
Full-time

Turf Care Products Canada is seeking a highly motivated and customer-focused Customer Service & Parts Representative to join our growing team.This is a fully bilingual role requiring fluency in bot... Show more

 • Promoted

Greater Toronto Area Bilingual Service Agent

ARAG Legal Solutions Inc. (Canada)Toronto, ON, CA
Full-time

Become a valued Bilingual Customer Service Representative based in the Greater Toronto Area.This role focuses on providing expert assistance for insurance inquiries in both English and French.Candi... Show more

 • Promoted

Bilingual Customer Service Agent (Fluent in French or Spanish, and English)

The Nationwide GroupMarkham, York Region, CA
Full-time

Bilingual Customer Service Agent (Fluent in French or Spanish, and English).Bilingual Customer Service Agent (Fluent in French or Spanish, and English).Get AI-powered advice on this job and more ex... Show more

 • Promoted

Bilingual Customer Service Representative

Culligan Quench CanadaToronto, ON, CA
Full-time

Bilingual Customer Care Representative.This role also focuses on building and maintaining strong relationships with both clients and internal teams by providing prompt, accurate, and dependable sup... Show more