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Utility Locate Supervisor (Field Operations Leader) - FulltimePVS Contractors • Toronto, ON, Canada
Utility Locate Supervisor (Field Operations Leader) - Fulltime

Utility Locate Supervisor (Field Operations Leader) - Fulltime

PVS Contractors • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Make Your Mark in GTA!

Utility Locate Supervisor (Field Operations Leader) - Fulltime

About The Role

Reporting to the Regional Operations Manager, the Locate Supervisor is responsible for leading a team of Technicians to safely deliver high-quality utility locating services. The Locate Supervisor ensures work is completed accurately, on schedule, and in a cost-effective manner while maintaining strong customer relationships and developing a high-performing team.

Responsibilities

  • Lead a team of Technicians, ensuring services are delivered safely, accurately, and efficiently.
  • Plan and coordinate daily operations by assigning work, balancing workloads, and contributing to workforce planning and training initiatives.
  • Oversee performance management including coaching, corrective action, and staffing decisions.
  • Maintain strong customer relationships by addressing service concerns promptly and ensuring a positive client experience.
  • Ensure compliance with company policies, client requirements, and all applicable health and safety legislation.
  • Drive continuous improvement focused on safety, service quality, productivity, and overall operational efficiency.

Accountabilities

  • Maintain safe and compliant operations, enforcing safety standards, monitoring field activities, and taking corrective action.
  • Achieve operational and financial goals through effective supervision of technicians while adhering to organizational procedures.
  • Build strong customer relationships through clear communication, compliance, and timely resolution of concerns.

Qualifications and Experience

  • Post‑secondary education in a discipline relevant to the job function, or an equivalent combination of education and related experience.
  • Supervisory experience in utility locating, underground infrastructure, or construction.
  • Experience performing utility locates or working in underground infrastructure field.
  • Knowledge of and adherence to health, safety, and environmental requirements.
  • Ability to build strong working relationships and communicate expectations, feedback, and decisions clearly and professionally across all levels, including with customers.
  • Employment is contingent on a satisfactory driving record and passing a background check.

Success Factors

The successful candidate motivates technicians, applies strong locating expertise, maintains high accuracy with minimal damages, and prioritizes safety. They communicate clearly, resolve issues quickly, coach effectively, manage workloads, deliver strong customer service, and drive continuous improvement.

Working Relationships

This position involves frequent collaboration with all internal departments to ensure alignment across operations, training, and quality initiatives. It also requires regular interaction with customer damage prevention representatives to support safe practices, resolve inquiries, and promote strong external partnerships.

Compensation & Benefits

  • Paid training
  • Health, dental and family benefits
  • Life insurance
  • Vehicle provided for business purposes
  • Paid vacation
  • Company events
  • Pension plan, with company contribution

Join us and contribute to a culture that values safety, innovation, and excellence! Full training is provided.

Candidates may be required to provide up to three references and supporting documentation during the interview process.

PVS is an Equal Opportunity Employer. In accordance with the AODA, PVS will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform People and Culture Department of the nature of any accommodation(s) that you may require. Applicants must be legally authorized to work in Canada.

We confirm that AI is not used in screening of candidates and this posting is for an existing vacancy.

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Utility Locate Supervisor (Field Operations Leader) - Fulltime • Toronto, ON, Canada

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