Director, Credit Risk Policy

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Credit Risk Policy

Overview

This role provides senior, independent Second Line of Defense oversight of credit risk across the Global portfolio. The Director is accountable for supporting the SVP Credit Risk to oversee credit risk governance, specifically on credit policy, standards and guidance, developing credit risk portfolio management information, key credit risk indicators, regulatory compliance, and oversight of first line credit risk management frameworks. The role supports and will represent Credit Risk function at regulator, committee, and senior stakeholder forums, ensuring alignment with global Credit Risk standards.

Role & Responsibilities

Credit Risk Governance & Oversight

• Provide independent Second Line oversight of credit risk across the global portfolio
• Lead development and maintenance of the second line of defense Credit Risk Policy, standards and guidelines, e.g., Underwriting standards, collateral standards, etc
• Oversight of first line of defense adherence to risk appetite, policies, standards and guidelines
• Support SVP on challenges to and approval of material policy exceptions

Risk Rating Framework, Methodology & Credit Risk Systems

• Work with SVP, Credit Risk to ensure requirements in Credit Risk Policy and Standards are implemented within the Credit Risk Systems and tools

Portfolio & Risk Appetite Oversight

• Provide oversight of portfolio performance, concentrations, and emerging risks
• Coordinate the management and enhancement of second line management reporting, key risk indicators and portfolio oversight through CRMS/Power BI
• Monitor portfolio metrics against approved risk appetite and tolerance levels
• Perform periodic QA over Underwritings performed by 1LoD Customer Risk Management function
• Ensure timely escalation of material risk deterioration and forward-looking risk concerns

Regulatory & Stakeholder Engagement

• As appropriate, lead Credit Risk engagement during regulatory reviews, examinations, and audits
• Partner with senior stakeholders across Business, Finance, Compliance, and Risk

Leadership & Strategic Contribution

• Provide leadership and direction within the Credit Risk function
• Contribute to global and regional credit risk initiatives and framework enhancements
• Support development of credit risk talent through mentoring and professional guidance

Decision Making Authority

• Authority to review and challenge first line credit risk decisions, underwriting, procedures risk acceptance, open risk management
• Recommend approval or escalation of policy exceptions and KRI risk appetite breaches
• Recommendation on enhancements to credit risk policy, standards and guidelines.
• Recommendation on enhancements to credit risk systems and management reporting

All About You

• Advanced credit risk management expertise across financial institutions and/or corporate portfolios, in particular the enhancement of credit risk policy, standards and guidance
• Strong knowledge of credit risk management systems, management information, rating systems and control frameworks. Use of AI in credit risk management.
• Good understanding of Expected Loss frameworks including PD, LGD, EAD and stress testing
• Executive-level communication and stakeholder management skills
• Strong strategic and commercial mindset
• Deep analytical and data-driven decision-making capability
• Solid understanding of regulatory frameworks
• Ability to balance growth and risk
• Proven experience in banking, payments, fintech, risk management
• Proven experience in credit risk strategy, portfolio management, analytics
• Experience operating across global or regional markets
• Experience engaging regulators and governance forums
• Proven ability to influence in a matrix organization
• Comfortable operating in ambiguity and driving change
• Strong stakeholder management
• Demonstrated inclusive leadership style
• Acts as a role model for risk culture, governance discipline, and ethical decision-making
• Exercises independent judgement while constructively challenging the First Line
• Demonstrates accountability, resilience, and sound professional judgement

Education & Qualifications

• Bachelor’s degree required
• Relevant certifications (CFA, FRM, etc.)
• Desirable, advanced degree preferred (MBA, MSc, etc.)

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $138,000 - $221,000 CAD

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