Maintenance Technician The Ivy

Founded in 1988 and headquartered in Toronto Tricon is one of North Americas preeminent rental housing providers.

Tricon was one of the first movers to enter Torontos purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North Americas fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6000 pipeline of new units. At Tricon we are reimagining rental living Tricon properties are concentrated in prime downtown Toronto locations and are defined by design excellence signature resort-quality amenities exceptional customer service and lifestyle programming that fosters connections and builds community. To learn more please visit: Tricon Toronto.

Job Description

The Maintenance Technician is a professional with a practical mind and attention to detail. The Maintenance Technician is responsible for ensuring maintenance repairs are completed on a timely basis to ensure resident satisfaction and safety is in alignment with procedures and service level agreements.

The Ivy community is located in downtown Toronto at Yonge & Bloor.

Essential Duties and Responsibilities:

Customer Service

• Act with integrity and demonstrate support for our core values.

• Maintain an overall focus on enhancing the resident experience.

• Provide timely written and verbal communication to residents on work order status.

• Demonstrate and maintain professional relationships with internal team members direct reports leadership and vendors.

• Provide exceptional customer service when interacting with residents and vendors.

• Courteous and prompt communication with team members and management.

Maintenance

• Respond promptly and professionally to meet the 24-hour repair response standard.

• Perform general and specialized maintenance requests which can include but is not limited to the following: minor plumbing electrical HVAC carpentry and renovation (drywall painting flooring and/or cabinetry) repairs.

• Perform daily mechanical electrical plumbing and HVAC systems inspections and maintain accurate logs and escalated deficiencies.

• Assist with maintaining the monthly compliance checklist to ensure RentSafe compliance standards are aligned.

• Assist with building common area daily walks and proactively address deficiencies to ensure safety and overall condition of amenity spaces.

• Provide on-call support for after-hours site emergencies on a rotating schedule.

• Assist with escalating small projects to external vendors and oversee project progress and track completion to ensure quality and timelines are met.

• Ensure proper workflow for all maintenance work orders are completed.

• Ensure compliance with Joint Health and Safety Committee (JHSC) protocols and participate in safety initiatives as required.

• Assist with maintaining supplies and equipment inventory.

• Utilize technology to accurately drive productivity and continuous improvement for maintenance service delivery.

• Complete maintenance logs and ensure accuracy and compliance to company policy.

• Other duties as required.

Health & Safety

• Ensure all vendors and contractors comply with the established health and safety legislation and policy and immediately address any infractions hazardous conditions or damaged equipment.

• Follow prescribed Personal Protective Equipment (PPE) health and safety regulations and procedures in compliance with Ministry of Labour laws.

• Ensure compliance with all legislation including but not limited to the Residential Tenancies Act Employment Standards Act Fire Code and Ontarios Occupational Health and Safety Act.

Administration and Reporting

• Document and report all maintenance work order records electronically via Resident APP in a timely manner.

• Detail work completion or if outside contractor work is required to complete the maintenance work order.

• Assist with submitting maintenance-related purchase orders for parts supplies and services.

• Assist with open invoice reports for maintenance related items and services.

Qualifications:

• Skilled in repair and maintenance of building systems including but not limited to minor plumbing electrical mechanical HVAC and miscellaneous renovation repairs.

• Self-starter with high degree of initiative agility flexibility and professionalism.

• Exceptional communication (written and verbal) and interpersonal relationship skills.

• Intermediate level knowledge of MS Office.

• Ability to work with a diverse group of people and interests while being culturally aware.

• Ability to work flexible hours including on call.

Minimum Requirements:

• High school diploma.

• Skilled in repair and maintenance of building systems including but not limited to minor plumbing electrical mechanical HVAC and miscellaneous renovation repairs.

Preferred Attributes:

• College diploma or trades certification in relevant field.

• Basic knowledge of Yardi.

Work Schedule: Employees are expected to work onsite.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including:

• Frequently required to sit talk and hear.

• Regularly required to stand and move; use hands to grasp squeeze finger handle and feel; reach push and pull with hands and arms; twist; reach overhead; stoop kneel squat bend and crouch.

• Regularly required to climb and descend stairs and ladders.

• Regularly lift carry and move up to 50 pounds.

• Vision abilities required by this job include close vision distance vision and depth perception.

• If driving a company-provided vehicle: coordinate hands and feet incorporating vision and hearing to drive safely.

Salary Range

Placement within this compensation range will be determined by the candidates knowledge experience and skills.

$47340.00 - $71000.00

This position is eligible for an attractive benefits and wellness package and an incentive opportunity of:7%

At Tricon we are committed to creating a workplace where every individual is valued for their unique contributions experiences voices and backgrounds. By embracing these principles we aim to positively impact our business and the communities we serve creating a lasting legacy where everyone can thrive.

We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process. If you require an accommodation please contact our Human Resources department at . Please include your name and position that you will be applying for in the subject line and someone from our team will reach out to assist.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 47340 - 71000