Senior QA Specialist

Assignment: RQ00708 - Senior Quality Assurance (QA) Specialist Requisition: RQ00708 Job Title: Senior QA Specialist Client: Supply Ontario Start Date: End Date: Department: Operations Office Location: 200 Front St Toronto Business Days: 194.00 Location: Up to 3 days on-site (Subject to hiring managers discretion). Public Sector Experience: nice to have

Must Haves:

• 7 years of experience in Quality Assurance for enterprise web applications and digital platforms
• Experience developing and executing:
  • Functional testing
  • Integration testing
  • Regression testing
  • User Acceptance Testing (UAT)
  • Accessibility testing
  • Performance testing
  • Automated UI and API testing
• Hands-on experience designing developing and maintaining automated test frameworks using Playwright Cypress Selenium or equivalent technologies
• Experience testing modern web applications built using C# or equivalent technologies
• Experience validating applications utilizing headless CMS platforms (Contentful preferred)

Description

Position Overview

• Supply Ontario is seeking a highly skilled Senior Quality Assurance (QA) Specialist to support the design validation and delivery of modern digital platform capabilities as part of our Digital Experience Platform (DxP).
• This role will lead quality assurance activities across public-facing and internal digital services including account management vendor workflows search and discovery experiences content management secure integrations reporting capabilities and automated quality engineering as Supply Ontario modernizes procurement and supply chain services across Ontarios public sector.
• Operating at the intersection of engineering delivery enterprise architecture and product development the Senior QA Specialist will ensure that digital solutions meet functional integration accessibility security performance and automation requirements while supporting a scalable cloud-native headless architecture.
• A core outcome of this role will be to help transition Supply Ontario from fragmented digital experiences to a modern secure API-driven platform built on reusable components and enterprise integrations while establishing a sustainable automated testing framework that enables continuous delivery and high-quality releases.

Required Skills

• 7 years of experience in Quality Assurance for enterprise web applications and digital platforms
• Experience testing modern web applications built using C# or equivalent technologies
• Experience validating applications utilizing headless CMS platforms (Contentful preferred)
• Experience testing integrations with enterprise identity providers including OAuth2 OpenID Connect Azure AD and Azure External ID
• Hands-on experience testing REST APIs and/or GraphQL services
• Hands-on experience designing developing and maintaining automated test frameworks using Playwright Cypress Selenium or equivalent technologies
• Experience implementing automated API testing using Postman RestAssured or equivalent tools
• Experience integrating automated testing into CI/CD pipelines within Microsoft Azure DevOps or similar cloud environments
• Experience developing and executing:
  • Functional testing
  • Integration testing
  • Regression testing
  • User Acceptance Testing (UAT)
  • Accessibility testing
  • Performance testing
  • Automated UI and API testing
• Experience using modern test management and defect management tools
• Strong understanding of WCAG 2.2 Level AA / AODA accessibility requirements
• Experience working in Agile delivery environments

Responsibilities

• Quality Strategy & Planning
  • Develop and execute comprehensive QA strategies across DxP initiatives
  • Review business requirements user stories and technical designs to ensure testability
  • Define test plans test cases automation strategies and quality gates for releases
  • Support release readiness and Go/No-Go recommendations
• Test Automation
  • Design develop and maintain scalable automated test frameworks for web applications and APIs
  • Develop automated functional regression smoke integration and end-to-end test suites
  • Integrate automated testing into CI/CD pipelines to enable continuous quality validation
  • Execute automated test suites across Development QA UAT and Production environments
  • Analyze automation results identify failures and collaborate with development teams to resolve issues
  • Continuously improve automation coverage and reduce manual testing effort through reusable test assets and frameworks
• Functional & Integration Testing
  • Validate end-to-end user journeys across public and authenticated experiences
  • Test account management and vendor registration workflows
  • Validate procurement search and discovery functionality
  • Test CMS-driven content and navigation components
  • Validate reporting capabilities and data accuracy
• API & Integration Testing
  • Test enterprise APIs developed using REST and GraphQL
  • Validate secure integrations with:
  • Azure AD
  • Azure External ID
  • Identity providers
  • Contentful CMS
  • Analytics platforms
  • Validate role-based access controls (RBAC)
  • Verify authentication and authorization workflows using OAuth2 and OpenID Connect
• Platform & CMS Testing
  • Validate dynamic Contentful-driven content rendering
  • Test reusable platform components
  • Verify multilingual and responsive user experiences
  • Validate content migration activities
• Accessibility & Compliance
  • Perform accessibility testing aligned to WCAG and AODA standards
  • Validate keyboard navigation screen reader compatibility color contrast and semantic structure
  • Document accessibility findings and support remediation activities
  • Performance & Non-Functional Testing
  • Support performance load stress and scalability testing
  • Validate application responsiveness across browsers and devices
  • Identify bottlenecks and collaborate with development teams to resolve issues
• DevOps & Release Support
  • Support testing activities across Development QA UAT and Production environments
  • Participate in CI/CD deployment validation and automated quality gates
  • Execute automated and manual smoke testing following deployments
  • Support release verification and production readiness
• Defect Management
  • Identify document prioritize and track defects through resolution
  • Work closely with developers product owners and architects to validate fixes
  • Support regression testing throughout sprint cycles
• Documentation & Knowledge Transfer
  • Develop test strategies test plans and automation documentation
  • Maintain manual and automated regression suites
  • Document test results quality metrics and automation coverage
  • Contribute to operational documentation and knowledge transfer activities

General Skills

• Strong understanding of software quality assurance methodologies and quality engineering best practices
• Experience testing modern frontend technologies including React and
• Experience testing backend services built C#
• Strong understanding of API-driven and microservice architectures
• Experience validating secure authentication and authorization mechanisms
• Experience developing and maintaining automated test suites for enterprise applications
• Knowledge of shift-left testing practices and continuous testing methodologies
• Ability to work collaboratively with Product Architecture Development and Delivery teams
• Excellent analytical and problem-solving skills
• Strong written and verbal communication skills
• Experience working in Agile Scrum teams
• Commitment to delivering maintainable scalable and high-quality digital solutions

Desirable Skills

• Experience building or testing applications hosted in Microsoft Azure
• Experience with Azure DevOps pipelines
• Experience with enterprise Single Sign-On (SSO) and federated identity solutions
• Experience with Playwright Cypress Selenium or equivalent automation frameworks
• Experience with automated API testing tools such as Postman or RestAssured
• Experience with performance testing tools such as JMeter k6 or LoadRunner
• Experience validating bilingual digital platforms
• Experience integrating analytics tools such as Google Tag Manager or Google Analytics
• Experience supporting government digital service delivery and accessibility compliance

Deliverables

• Test Strategy & Planning
  • Development of comprehensive QA and automation strategies for DxP initiatives
  • Creation and maintenance of test plans test cases automated regression suites and quality gates
  • Establishment of release quality criteria and testing schedules
• Test Automation & Quality Engineering
  • Design and implementation of reusable automated test frameworks for DxP applications
  • Development of automated UI API smoke regression integration and end-to-end test suites
  • Integration of automated testing into Azure DevOps CI/CD pipelines to support continuous delivery
  • Development of automated quality gates for deployments across Development QA UAT and Production environments
  • Creation of reusable test data automation utilities and testing standards
  • Production of automated test execution reports and quality metrics supporting release readiness and Go/No-Go decisions
• Functional & Integration Testing
  • Validation of end-to-end digital experiences across:
  • User registration
  • Account management
  • Vendor workflows
  • Search and discovery
  • Reporting capabilities
  • Validation of integrations with enterprise identity and platform services
• API & Platform Validation
  • Testing of enterprise REST and GraphQL APIs
  • Validation of authentication authorization and role-based access controls
  • Verification of secure integration with Azure AD Azure External ID and Contentful CMS
• CMS & Digital Experience
  • Validation of CMS-driven components and structured content models
  • Verification of responsive and accessible user experiences
  • Testing of dynamic content rendering and navigation
• Accessibility & Performance
  • Accessibility validation aligned to WCAG / AODA standards
  • Performance and load testing support
  • Cross-browser and cross-device compatibility testing
• DevOps & Release Support
  • Support automated deployment validation within Azure DevOps CI/CD pipelines
  • Automated and manual smoke testing across Development QA UAT and Production environments
  • Support production readiness and release verification
• Documentation & Knowledge Transfer
  • Development of test documentation automation standards and quality reports
  • Creation of reusable QA assets and regression suites
  • Contribution to operational documentation and knowledge transfer activities
• Platform Sustainability
  • Development and maintenance of reusable automated testing assets supporting long-term platform scalability
  • Continuous improvement of quality engineering practices through increased automation coverage and standardized testing approaches
  • Support sustainable secure maintainable and high-quality digital platform delivery aligned with Supply Ontarios long-term modernization strategy

Additional Terms

Performance Expectations

• Quarterly performance reviews against agreed-upon objectives and deliverables
• Minimum 80% achievement of approved quarterly objectives
• Development and maintenance of detailed project documentation
• Regular status reporting as per project management framework
• Adherence to all Supply Ontario policies procedures and professional standards

Work Arrangements

• Hybrid work arrangement with minimum 2-3 days per week on-site at Supply Ontario offices
• Flexibility to adjust schedule based on project needs and stakeholder availability
• Availability for occasional evening/weekend work during critical project phases

Intellectual Property and Confidentiality

• All work products documentation and intellectual property created during the engagement remain the property of Supply Ontario
• Strict adherence to confidentiality agreements and data protection protocols
• Non-disclosure agreement required as condition of engagement
• Return of all Supply Ontario property and materials upon contract completion

Probationary Period

• Initial 90-day probationary period to assess fit and capabilities
• Clear performance objectives to be established within first 30 days
• Bi-weekly check-ins during probationary period
• Option to terminate with 5 business days notice during probationary period

Early Termination Provisions

• Supply Ontario may terminate the contract with 10 business days written notice without cause
• Immediate termination for:
• Breach of confidentiality or security protocols
• Failure to meet minimum performance standards after documented warning
• Violation of Supply Ontario policies or professional conduct standards
• Misrepresentation of qualifications or experience
• Extended unavailability without approved leave

Extension and Renewal Provisions

• Contract extension is at the sole discretion of Supply Ontario
• Extension decisions will align with Supply Ontarios internal procurement policies and procedures
• Factors considered for extension include but are not limited to:
• Achievement of defined deliverables and performance metrics
• Ongoing organizational need for services
• Budget availability and value for money
• Contractors demonstrated reliability and cultural fit
• Project continuity requirements
• Extension terms:
  • Maximum extension periods as per Supply Ontario procurement policy
  • Rate adjustments if any must align with approved rate cards
  • Additional or modified terms may be introduced during extension
• Extension process:
  • Review initiated minimum 30 days before contract end date
  • Appropriate management approvals as per delegation of authority
  • Written notice of extension decision provided minimum 30 days before contract end
  • No guarantee or implicit right to extension regardless of performance
• Supply Ontario reserves the right to:
  • Modify role requirements during extension period
  • Adjust work arrangements and conditions
  • Implement new policies or procedures
  • Require additional qualifications or certifications
• Contractor acknowledgment:
  • No expectation of automatic renewal
  • Extension discussions do not constitute commitment
  • Rights to compete for other opportunities if extension not granted
• FFS costs are directly variable and task-based. Each resource is engaged for a specific defined body of work for a fixed period not as a permanent operational role. Days are approved and directed by the DDT management team. Resources stand down when their assigned tasks are complete. This is the single most important cost management lever in the FFS model and a key governance distinction from an ongoing vendor contract.

Employment Type : Full Time
Experience: years
Vacancy: 1