Talent.com
Bond Brand Loyalty
Sr. Lead, Strategic Advisory (Human Experience Design)Bond Brand Loyalty • Toronto, Ontario, CA
Sr. Lead, Strategic Advisory (Human Experience Design)

Sr. Lead, Strategic Advisory (Human Experience Design)

Bond Brand Loyalty • Toronto, Ontario, CA
30+ days ago
Job type
  • Full-time
Job description

Job Description

The mission of the Sr. Lead, Strategic Advisory is to lead high-impact client engagements, contribute to business growth, and support delivery of complex advisory work across markets and geographies through human-centered, strategic leadership within the Human Experience team. You will connect the dots to deliver transformative change initiatives that reshape how organizations operate, engage their people, and serve their customers at a regional and global scale. With expertise in change management, organizational culture and leadership transformation, and ICF credentials in professional coaching, you will partner with senior leaders across functions, business units, and markets to guide clients through key engagements while developing high-performing team members and strengthening the practice’s impact.

Competencies

  • Business Development & Solution Design: Skilled at identifying opportunities, lead proposal development, design compelling solutions, and deliver persuasive presentations to contribute to revenue growth.
  • Engagement Delivery: Demonstrated ability to oversee complex client engagements from scoping through execution, managing resources, and quality assurance across multiple workstreams, markets, and stakeholder groups, identifying executive and client alignment risks and resistance points and developing targeted mitigation strategies that enable consistent, high-quality delivery at scale.
  • Change Management & Culture Transformation: Expertise in change management methodologies and culture transformation practices, with a track record of designing and executing strategies that drive measurable improvements in employee experience and business outcomes across complex, multi-market organizations.
  • Leadership Strategy & Organizational Coaching: Possess professional coaching credentials (ICF, level PCC preferred) with the ability to develop and support leadership transformation programs and coaching strategy within complex organizations at scale.
  • Impact & Influence: Proven ability to coach, mentor, fostering collaboration and high performance through impact and influence.
  • Strategic Client Partnership: Strong relationship management skills, building trusted advisor relationships with clients and stakeholders and influencing decision-making.
  • Human-Centered Strategic Thinking: Advanced ability to apply human-centered design principles to organizational challenges, diagnose root causes, and develop innovative strategies that balance business objectives with human needs.
  • Thought Leadership & Communication: Strong written and verbal communication skills with the ability to synthesize complex ideas into compelling thought leadership, develop frameworks, and contribute to the team's market positioning.
  • Adaptive Leadership & Collaboration: Demonstrated agility in navigating ambiguity, managing competing priorities, and working effectively across teams to leverage diverse expertise.
  • Language Capabilities: Demonstrated ability to operate in both written and spoken Spanish with professional level proficiency (preferred not mandatory).

Outcomes

  • Business Development: Revenue growth through strategic business development activities, including leading proposal development, creating and scoping high-impact solutions, and delivering compelling presentations to prospective clients.
  • Engagement Delivery: Successful execution of multiple key engagements simultaneously, ensuring delivery excellence, client satisfaction, and profitable outcomes while managing scope, timelines, and resources across projects, markets, geographies and client contexts.
  • Change Management & Culture Transformation: Design and implementation of change management and culture transformation strategies that enable sustainable organizational change, resulting in measurable improvements in employee engagement and change adoption across markets, and diverse organizational environments.
  • Leadership Strategy & Organizational Coaching: Design and implementation of comprehensive strategies that strengthen leadership capabilities and successful execution of organizational coaching strategy efforts for clients by drawing on ICF credentials (PCC preferred) in collaboration with the Coaching delivery team.
  • Team Development: High-performing team developed and built through coaching, mentorship, and capability development, to accelerate individual growth and enhance team effectiveness.
  • Strategic Thought Leadership: Collaborate with colleagues to develop insights, frameworks, thought pieces, and case studies that strengthen the Employee Experience team’s market positioning.

Benefits

  • Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
  • Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
  • Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family—all available from your first day.
  • Future-focused: Retirement planning assistance with company matching.
  • Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
  • Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

Compensation

The expected base salary compensation for this role is $106,452.70 to $137,154.50 CAD annually.

Use of AI

Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.

Vacancy Type

This posting is for an existing vacancy.

#J-18808-Ljbffr
Create a job alert for this search

Sr. Lead, Strategic Advisory (Human Experience Design) • Toronto, Ontario, CA

Similar jobs

VP Product Development

GlassRatner Canadarichmond hill, york region, Canada
Full-time

Vice President of Product Development.Glass Ratner’s Private Equity Practice partnered with a rapidly growing, design‑forward Canadian owned consumer goods company to hire a Vice President of Produ... Show more

 • Promoted

VP, Client Engagement

WilliamthomasdigitalToronto, ON, CA
Full-time

William Thomas Digital (WTD) is seeking a bold, experienced, and client-obsessed leader to join our growing agency as.In this role, you’ll be at the forefront of shaping how some of North America’s... Show more

 • Promoted

Director AI

CAA Club Groupmarkham, on, Canada
Full-time

CAA SCO Systems & Services Inc.At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad.As a trusted Member-based organizati... Show more

 • Promoted

Strategy Lead

APPLYToronto, ON, CA
Full-time

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands.We bring together deep domain expertise across Retail, CPG, Sports, and Media... Show more

 • Promoted

Sr. Lead, Strategic Advisory (Human Experience Design)

Bond Brand LoyaltyToronto, Ontario, Canada
Full-time

Job Description The mission of the Sr.Lead, Strategic Advisory is to lead high-impact client engagements, contribute to business growth, and support delivery of complex advisory work across markets... Show more

 • Promoted

EA Senior Director, Product Development

Electronic Arts Inc.Toronto, ON, CA
Full-time

Transform data solutions for Electronic Arts as the Senior Director of Product Management.Work from Montreal or Toronto, embracing a hybrid or remote model in this leadership role.As a key influenc... Show more

 • Promoted

Senior Strategy and Operations Lead

PVH (Tommy Hilfiger/Calvin Klein)Toronto, ON, CA
Full-time

Senior Strategy and Operations Lead.The Senior Strategy and Operations Lead plays a critical role in supporting the Chief of Staff and partnering with senior marketing leaders to drive strategic pl... Show more

 • Promoted

Strategic AI Partnerships Lead

FirstPrinciplesToronto, ON, CA
Full-time

A non-profit organization in Canada seeks a Technical Partnerships Manager to build and manage partnerships that enhance research infrastructure.The role focuses on collaborating with technology pr... Show more

 • Promoted

AI Team Lead: Strategy, Mentorship & Impact

M-FilesToronto, ON, CA
Full-time

A global technology enterprise in Fredericton is seeking an experienced AI Team Manager to lead and grow a team focused on delivering scalable AI capabilities.This role combines technical leadershi... Show more

 • Promoted

Lead, Strategic Initiatives

UberToronto, ON, CA
Full-time

We are looking for a strong mix of strategic thinking, executional drive and high familiarity with AI to accelerate analysis.You will answer some of our most challenging business questions and then... Show more

 • Promoted

Senior Accessibility & Inclusion Lead - UX, PM, Strategy

Rubicon PathToronto, ON, CA
Full-time

A leading organization in accessibility and inclusion is seeking a Senior Accessibility and Equity & Inclusion Specialist in Toronto.The role will focus on leading accessibility efforts, managing s... Show more

 • Promoted

B2B Strategy Lead

IntactToronto, ON, CA
Full-time

Marketing Specialist - B2B strategy.Get AI-powered advice on this job and more exclusive features.Our employees are at the heart of everything we do.Together, we help people, businesses, and societ... Show more

 • Promoted

Strategic Director for AI-Enhanced Media and Product Development

Havas Media NetworkToronto, ON, CA
Full-time

Lead the charge in AI-enhanced media and product opportunities.Innovate decision-making processes and drive strategic planning through advanced data insights.This senior position focuses on cultiva... Show more

 • Promoted

Hybrid Senior Social Strategy & Engagement Lead

Corus EntertainmentToronto, ON, CA
Full-time

A leading media company in Toronto, Canada, seeks a Social Strategist to drive data-driven social media strategies and manage content across various platforms.The ideal candidate has over 5 years o... Show more

 • Promoted

Strategic AI Enablement Director Position

Ontario Teachers’ Pension PlanToronto, ON, CA
Full-time

Elevate your career as the Director of AI Centre of Enablement with Ontario Teachers’.Influence AI adoption and innovation across the organization.In this senior position, you'll leverage your exte... Show more

 • Promoted

Director, Employee Experience and Culture

Northwest Healthcare Properties REITToronto, ON, CA
Full-time

Elevate employee experience at Vital Infrastructure as Director of Employee Experience and Culture.This senior role focuses on developing impactful people strategies across global operations.As par... Show more

 • Promoted

Sr. Director, Workforce, Talent Planning & Organization Design

OpenTextrichmond hill, york region, Canada
Full-time

Opentext - The Information Company.OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member... Show more

 • Promoted

Strategy, Lead

InteracToronto, ON, CA
Full-time

At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity v... Show more

 • Promoted

Remote UX Director: AI-Driven Strategy & Leadership

PhreesiaToronto, ON, CA
Remote
Full-time

A leading healthcare technology company is seeking a Director of User Experience to elevate UX design across its organization.The ideal candidate will have over 10 years of UX/UI experience, with a... Show more

 • Promoted

Senior Brand Strategy Lead

Ogilvy CanadaToronto, ON, CA
Full-time

A leading creative agency in Toronto is seeking an experienced Senior Strategist to provide strategic recommendations and collaborate with clients and internal teams.The role involves leading brand... Show more