Senior Risk Consultant / Account Manager – Property and Casualty for Heavy Industry

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

We are seeking a highly experienced Senior Risk Consultant / Account Manager to support our Global Corporate & Specialty division and the Aviva Risk Management Solutions (ARMS) team. In this role, you will provide advanced property risk engineering expertise across a broad portfolio of heavy industrial risks, including manufacturing, forestry, construction, warehouse supporting underwriting teams with high-quality risk assessments and actionable insights. Oil/Gas and Mining experience would be beneficial.

This position is property-focused, requiring deep technical expertise in large, complex industrial facilities and processes, with emphasis on fire, explosion, equipment breakdown, and business interruption exposures. You will evaluate complex risks, develop loss scenarios (MFL, PML, NLE), and influence underwriting decisions across a technically demanding portfolio.

This role combines strategic portfolio oversight, account management, and hands-on field risk consulting, with regular travel to client sites across Canada and internationally.

What You’ll Do

Risk Engineering & Field Consulting

• Conduct complex field surveys focused on property risks across heavy industry sectors including manufacturing, forestry, energy, mining, construction, and renewables.
• Perform desk-based risk assessments and develop detailed property loss scenarios (MFL, PML, NLE) for large industrial operations.
• Assess key property exposures including:Fire and explosion hazardsProcess hazards and critical equipment failureUtility dependencies and infrastructure vulnerabilitiesBusiness interruption and interdependencies
  
• Evaluate heavy industrial facilities, including:Manufacturing and processing plantsLarge infrastructure projectsMining operations (surface and underground, processing plants, tailings)Oil & gas facilities (pipelines, refining, storage, distribution)
  
• Prepare high-quality technical property risk engineering reports aligned with underwriting and ARMS standards.
• Review engineering drawings including plant layouts, process flow diagrams, fire protection systems, and critical infrastructure designs.

Portfolio & Account Management

• Manage a diversified property risk portfolio, delivering account-level engineering expertise across heavy industry sectors.
• Provide actionable risk improvement recommendations and ensure follow-up and implementation.
• Coordinate global property inspections and oversee third-party engineering providers.
• Operate within budget and contribute to long-term strategic planning.

Underwriting & Client Partnership

• Support Underwriters in property risk selection, pricing, and portfolio management with technical insight.
• Provide guidance on resolving property risk engineering deficiencies across industrial risks.
• Participate in client meetings, broker engagement, and marketing initiatives.
• Build strong relationships with clients, brokers, and internal stakeholders to support new business growth.

Claims & Loss Mitigation

• Review large property loss claims and conduct site visits to determine root causes.
• Provide recommendations to improve loss prevention and property protection systems.
• Analyze business interruption exposures, particularly within heavy industrial operations.

Leadership & Risk Improvement

• Promote and embed continuous property risk improvement methodologies across the portfolio.
• Mentor and coach team members, supporting technical development in property risk engineering.
• Conduct peer reviews to ensure consistency and quality of engineering outputs.

Industry Engagement

• Maintain awareness of emerging risks and trends in heavy industry property insurance, including manufacturing, energy, and mining sectors.
• Represent the organization at industry events and technical forums.

What You Bring

Experience

• 10+ years of experience in property risk engineering, with a strong focus on heavy industrial risks.
• Extensive experience assessing large property exposures in sectors such as:Manufacturing and industrial processingEnergy (Oil & Gas, Renewables)Mining (surface and underground operations)Construction and builder’s risk
• Demonstrated expertise in property risk evaluation, including:Fire and explosion hazardsEquipment breakdown and critical systemsBusiness interruption and supply chain dependencies
• Experience with complex industrial facilities and processes, including:Mineral processing and refiningTailings storage facilitiesOil refining processes (distillation, cracking, reforming, treating, blending)
• Strong account management experience with complex portfolios.

Education & Certifications

• Degree or diploma in Engineering (Mechanical, Chemical, Mining, or related discipline) or equivalent experience.
• Mining or heavy industry experience strongly preferred.
• Professional designations such as P.Eng. or CET preferred.
• Additional certifications (CFPS, CRM, CIP, PMP, NICET) are assets.

Technical Expertise

• Strong knowledge of:Property loss prevention principles in heavy industryCanadian building and fire codesNFPA, FM Global, API, ASME, and industry-specific standardsLoss scenario modelling (MFL, PML, NLE)
• Ability to:Interpret complex industrial and processing drawingsAssess fire protection and suppression systemsEvaluate business interruption and operational continuity risks

Skills & Capabilities

• Excellent technical writing and reporting skills with a property risk focus.
• Advanced analytical and problem-solving abilities.
• Strong communication and stakeholder management capabilities.
• Proven ability to influence underwriting decisions and client risk strategies.
• Proficiency with MS Office and risk/claims systems (e.g., Loss Control 360, Claims Center).

Additional Requirements

• Valid driver’s license and passport (or ability to obtain).
• Willingness to travel across Canada, and internationally.
• Ability to work out of Toronto office (100 King St W) and visit brokers to support GCS underwriting and new business development.
• High proficiency in English.

Why Join Us?

This is a unique opportunity to focus on complex property risks within heavy industry, working on large-scale industrial accounts that require deep technical expertise. You will play a key role in shaping underwriting decisions, improving risk quality, and delivering innovative, value-added risk engineering solutions across a diverse global portfolio.

What you’ll get

• The salary band for this position ranges from $120,000 to $156,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model .
• Outstanding career development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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