Manager, Engineering - Mainframe

Description

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Department Overview

Canadian Personal Banking Technology teams are responsible for delivering safe, secure, and innovative solutions in support of our customers and colleagues across all channels with a specific focus on Canadian Personal Banking, through our Servicing and Customer Engagement Platforms, Core, and Credit Platforms, as well as Customer and Colleague Assistance (e.g., Next Generation Contact Center (NGCC), ATM).

Job Accountabilities - What You'll Do

The Manager, Engineering role in the Credit Platform is accountable for building, maintaining and evolving the culture and community of software and is responsible for coaching on knowledge, skills and performance, building and evolving their capabilities, and advising engineers on their work to ensure solutions meet business needs and aligned with technology strategies and emerging industry standards; this includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards.

• Lead / manage a team of Engineers / Technology Specialists and oversee related engineering analysis activities and deliverables
• Provide overall team leadership, training, coaching, development, succession, recruitment and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member. Engages team with Platform and Journey leads to ensure 2-way feedback of Practitioners occurs.
• Execute introducing engineering tools, methodologies and processes across the enterprise
• Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, supports etc.
• Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates
• Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
• Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
• Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas
• Act as the expert or lead innovator and agent of change for the programs and services under management
• Lead interface with other technology teams to implement best practices, standards and management
• Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
• Identify and effectively manage stakeholder engagement and impact across the enterprise
• Engage executive stakeholders appropriately to review progress and obtain input, validation and approval of key decisions
• Anticipate client needs to influence the development of innovative engineering solutions as well as business strategies
• Anticipate internal/external business and regulatory issues; recommend process/product/organizational improvements
• Manage resource requirements and assignments, ensuring project milestones are met and monitoring to keep projects on schedule and within budget
• Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to pre-established plans
• Support team in staying knowledgeable on emerging issues, engineering trends and evolving regulatory requirements and assessing potential impacts to the Bank
• Proactively identify emerging technologies and innovative solutions for building more robust platform domains
• Contribute to the continuous enhancement of knowledge / expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective customer solutions.
• May interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to Engineering technology and tools
• Lead teams to deliver solutions in assigned functional area, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of TD to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of the Engineering function
• Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting wellbeing to represent TD's brand
• Connect the alignment of colleagues' contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Recruit, identify strong talent and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely motivating appreciation and recognition to all colleagues
• Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Model sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues, and lead collaboration with other functions and teams
• Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, providing direction on changing priorities and empowering colleagues to drive innovation
• Enable a high-performance culture by setting team targets and objectives, facilitating on-going and proactive feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

Where You'll Work

You’ll be expected to work Primarily onsite at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.

Job requirements:

• University or post-graduate degree
• Strong academic background (e.g., computer science, engineering)
• 10+ years' relevant experience in design and development with COBOL, DB2 including DB2 SQL, IMS (DB, DC), JCL and CA7
• Ability to manage direct reports
• Nice to have – SAS, REXX, CLIST

Additional Information:

• Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues
• Expert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, and may fulfill a governance role
• In depth technical skills and a strong understanding of the team's product;
• Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Can coordinate work outside own area of expertise
• Ensures solutions are consistent with departmental objectives

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet