Director, Commercial FP&A

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held we empower our employees to push boundaries innovate and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners our platform serves over 30000 provider organizations making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development ensuring our employees have the resources to innovate and make a lasting by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures we offer flexibility growth opportunities and meaningful work.
At PointClickCare we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating AI tools into our daily workflows collaboration is enhanced outcomes are improved and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare so it doesnt just survive it learn more about PointClickCare check out Life at PointClickCareand connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**For Remote Roles: If this role is remote there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include but not limited to onboarding team events semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include but not limited to weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary

Reporting to the Sr. Director Commercial Financial Planning & Analysis the Director Commercial FP&A will own two of the highest-priority pillars in PCCs commercial finance agenda: Commercial Deal Operational Excellence and Contribution Margin Expansion. This is a senior leadership role with direct executive exposure partnering with GTM Revenue Operations Corporate Strategy and Partnerships leadership to shape the commercial decisions that drive ARR growth andcontributionmargin ideal candidate is acommercially-mindedfinance leader who has built and led high-performing teams owned complex cross-functional mandates and is ready to pioneer the AI transformation of a best-in-class Commercial FP&A function.

Key Responsibilities:

Strategic Finance Leadership

• Direct mandate over two core pillars in Commercial FP&A: (i) Commercial Deal Operational Excellence and (ii) Contribution Margin Expansion

• Serve as a thought partner to the Sr. Director in shaping the broader Commercial FP&A agenda contributing perspective on ARR growth strategies and Contribution Margin opportunities beyond direct pillars of ownership

• Drive significant transformation with AI fully revamping the top Commercial FP&A processes with the spirit of improving speed to provide advice to the business agility inunderstanding different scenarios and gaining capacity for the team to expand scope

• Partner with Corporate FP&A team to harmonize and drive best practices in areas of scope that overlap between both teams; including but not limited to costs management and forecasting practices

Commercial DealOperationalExcellence

• Partner withGTMLeadership to evolve operational frameworks & governance of theDealDeskfunction that is shared between Finance and Revenue Operations

• Partner with Revenue Operations toset the strategic vision and governance model for theDealDeskfunction;including butnot limited to:

• Establish the standards and frameworks that define deal quality across the organization

• Adviseon promotional programs or concession frameworks

• Definethe performance metrics and accountability structures that measure commercial deal health

• Partner with Monetization Strategy and Pricing team tooperationalizepricingobjectivesset by their teamand translating them to point of execution teams

• Partner with Partnershipsand Corporate Strategy Leadership in negotiating the commercial terms of new Strategic Partnerships or Marketplace partnersin accordance withfinancialobjectivesin the long-range plan

• Partner with Partnerships and Corporate Strategy Leadership in measuring the financial health of existing Strategic Partnerships and the Marketplace and advising on the levers to pull to drive Contribution Margin expansion

Contribution MarginExpansion

• Own the financial partnership with GTM leadership to ensure PCCs commercial investments areallocatedwith discipline and rigor translating growthobjectivesinto resource decisions that maximize Contribution Margin without constraining ARR momentum

• Partner with GTM Leadership to drive best practices in making financial decisions onresource allocation & investments; including but not limited to:

• Establishing the right efficiency metrics to measure and compare to benchmarks

• Capacity planning to support headcount needs aligned to growth objectives

• Advising on commission program design & governance

• Advising on resource allocation decisions such as marketing channel mix

• Manage GTM partners tomaintainaccurateforecasts on headcount and discretionary spend

• Drive scenario planning and stress-testing across different time horizons (quarterly annual multi-year) quantifyingupsideand downside outcomes from strategic choices

Team Leadership & Talent Development

• Lead a team of FP&A professionals settinga clear visionhigh expectations and a culture of performance and engagement

• Build and sustain a high-performing team through intentional talent development planning ongoing coaching and rigorous performance management

• Develop team members for increased scope and responsibility with a long-term lens on succession and organizational capability building

Required Skills & Experience:

• 1012 years of progressive experience in FP&A Strategic Finance or equivalent roles; a minimum of 5 years in a technology or SaaS business is a strict requirement

• Meaningful experience working across commercial topics (e.g.deal structure contracting pricing) and with GTM functions is a strict requirement

• Experience with meaningful AI transformation in finance workflows is highly desirable

• Demonstrated ability to influence and communicate complex financial topics to executive and C-suite audiences including in investor-facing contexts

• Deep financial modellingexpertise including deal structuring scenario analysis and contribution margin frameworks in a SaaS context

• Demonstratedtrack recordof delivering measurable commercial outcomes whether through improved deal economics GTM cost efficiency or margin expansion in a high-growth environment

• Advanced understanding of financial and management reporting principles SaaS financial metrics (ARR NRR CAC LTV Rule of 40) and financial accounting practices

• Bachelors degree in Business Finance Accounting or a related field; advanced degree or CPA/CFA designation is an asset

$162000 - $180000 a year

At PointClickCare base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $162000 - $180000 bonus equity benefits non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range individual compensation is determined by job-related skills and knowledge relevant experience including professional and lived experience and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

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PointClickCare Benefits & Perks:
Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact emailprotected should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience PointClickCare uses AI tools to assist with candidate screening and assessment.
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Required Experience:

Director

Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 162000 - 180000