Talent.com
The Independent Order of Foresters
Document Services Associate (9-month contract)The Independent Order of Foresters • Toronto, Ontario, Canada
Document Services Associate (9-month contract)

Document Services Associate (9-month contract)

The Independent Order of Foresters • Toronto, Ontario, Canada
30+ days ago
Salary
CA$40,000.00 yearly
Job type
  • Full-time
  • Temporary
Job description
Career Opportunity

Role Title

Document Services Associate (9-month contract)

Purpose of role

This position is responsible for a broad range of administrative and mail-related functions that support Foresters operations.
Key responsibilities include managing Shipping/Receiving activities processing inbound and outbound mail and handling returned mail with accuracy and efficiency.

The role also encompasses Imaging and Indexing duties which involve receiving and reconciling life and annuity applications related documents and cheques; operating highspeed scanners and indexing technology to upload information into the New Business Administration system within established Service Level Agreements (SLAs); and retrieving underwriting requirements from vendor websites fax or paper sources to match with corresponding files.
In addition the position supports certificate assembly by preparing and packaging life insurance certificates for both U.S. and Canadian contracts ensuring compliance with underwriting decisions product specifications and applicable state and provincial regulations. The incumbent performs quality reviews verifies all required pages and supporting documents and ensures timely delivery to field offices and members in alignment with defined service and quality standards.

Job Description

Key Responsibilities

  • Support shipping and receiving function as required by handling incoming shipments distributing mail to various internal customers and processing all US and Canadian outgoing mail to be sent via Canada Post USPS ICS and FedEx

  • Handle sorting and distribution of incoming correspondence that is printed by a third-party vendor and prepare outgoing mail

  • Prepare and process all shipments for US and Canadian certificate packages

  • Investigate and re-send returned US and Canadian mail as required

  • Prepare mailing labels for agent correspondence

  • Support our internal and external business partners

  • Receive and prioritize documents for processing and prepare for scanning

  • Analyze the content of the document to identify the type of form/application for bar coding prior to scanning

  • Troubleshoot image quality hardware or software issues

  • Index all scanned documents following the established guidelines

  • Analyze and resolve issues that arise which include determining if batches need to be deleted and re-scanned

  • Examine each file received to ensure contracts have been issued accordingly capturing any required documentation deemed necessary by the Underwriter and/or the Case Manager

  • Ensure all required applications and supporting documents are retrieved and assembled accurately

  • Review application information for accuracy and completeness to ensure that any changes/corrections have been properly reflected in the new contract package via a contract amendment or endorsement

  • Responsible for identifying contract discrepancies and errors and then taking appropriate action to correct

  • Coordinate the distribution of completed contract packages to the appropriate field offices or members according to state laws and agents preferences

  • Escalate any issues related to system issues and contracts output

Key Qualifications

  • Education (minimum required): Post secondary diploma in a related field or equivalent experience

  • Experience (minimum required): 12 years of experience in a mailroom office support or clerical role is preferred

  • Excellent attention to detail ensuring quality standards is met at all times

  • Ability to manage daily workflow to meet tight deadlines

  • Must be able to work under minimal supervision and take ownership

  • Ability to work in a fast paced and ever-changing environment

  • Receptive to feedback asks questions to obtain clarification

  • Strong oral & written communication skills and customer service skills to internal & external clients.

  • Knowledge and skill in the application of computer software programs and accurate data entry skills

  • Ability to work effectively in a team environment or as an individual as required

  • Knowledge of Microsoft Office application i.e. Excel Outlook

#LI-Hybrid

Salary Range:

$40000 - $55000

The actual base salary for this position will depend on several factors including job-related skills experience and addition to base pay eligible employees may participate in a discretionary variable incentive plan results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion at Foresters Financial we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion Diversity and Equity (IDE) as a core strategic objective for building strong innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process please email in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.


Required Experience:

IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 40000 - 55000
Create a job alert for this search

Document Services Associate (9-month contract) • Toronto, Ontario, Canada

Similar jobs

Client Services Associate - August 2026

proSapientToronto, ON, CA
Permanent

Everyday, somewhere in the world, important decisions are made.Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic... Show more

 • Promoted

Registration Services Associate

MCI GroupToronto, ON, CA
Full-time

In‑office position with aNd Logistix Inc.MCI company) with flexibility for onsite work at various venues.Requires weekend, early morning, and late‑night work.Some travel across Canada and the US is... Show more

 • Promoted

Bilingual Document Specialist - Remote (FR/EN)

McCarthy TétraultToronto, ON, CA
Remote
Full-time

Un cabinet d'avocats canadien recherche un(e) spécialiste bilingue en traitement de documents pour soutenir son équipe.Le poste exige une expertise en création et correction de documents juridiques... Show more

 • Promoted

Document Controller

WebuildToronto, ON, CA
Full-time

Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years.We are a global player with Italian roots sp... Show more

 • Promoted

Evening Document Technician

Cartel Agency Inc.Toronto, ON, CA
Full-time

Not everyone does their best work at 9:00 a.Some people hit their stride when the day starts winding down, the distractions disappear, and there is finally time to focus.If that sounds like you, ke... Show more

 • Promoted

Document Services Associate (9-month contract)

Foresters Financial Services, Inc.Toronto, ON, CA
Temporary

Career Opportunity Role Title Document Services Associate (9‑month contract).Purpose of role This position is responsible for a broad range of administrative and mail‑related functions that support... Show more

 • Promoted

Document Services Associate (9-month contract)

Foresters FinancialToronto, ON, CA
Temporary

Document Services Associate (9-month contract).This position is responsible for a broad range of administrative and mail-related functions that support Foresters operations.Key responsibilities inc... Show more

 • Promoted

Assante Document Management Centre Associate

CI FinancialToronto, ON, CA
Full-time

We are seeking a highly organized and detail‑oriented individual to join our Document Management team at Assante Wealth Management, a leading financial services organization.As an Associate of Docu... Show more

 • Promoted

Release and Classification Specialist

FedEx Express MéxicoToronto, ON, CA
Full-time

Company: FedEx Trade Networks Canada.Address: 5550 Explorer Drive Suite 600 L4W 0C3 Mississauga, Ontario Canada.Obtain correct HS classification of goods for customs release using database, tariff ... Show more

 • Promoted

Associate Analyst

Brainhunter Systems LtdToronto, ON, CA
Full-time

Hiring Business Support Analyst.Preference will be given to candidates whose resumes clearly meet the required experience and requirements outlined below.Professionals with suitable experience may ... Show more

 • Promoted

Client Services Associate

OctacomRichmond Hill, York Region, CA
Full-time

InTandem Talent is Octacom's Talent Acquisition Partner.Octacom is an enterprise software and services company focused on document and data management solutions.Founded in 1976 and headquartered in... Show more

 • Promoted

Associate, Client Tax Reporting (6-Month Contract)

Canaccord Genuity Group Inc.Toronto, ON, CA
Full-time +2

Canaccord Genuity (CG) is a leading independent full-service financial services firm with operations in wealth management and capital markets.CG is driven by a commitment to build lasting client re... Show more

 • Promoted

Document Controller

ArcadisToronto, ON, CA
Full-time

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 34,000 people, in over 30 countries, dedic... Show more

 • Promoted

Senior Analyst, Portfolio Operations (15-month contract)

Ontario Teachers’ Pension PlanToronto, ON, CA
Temporary

Portfolio Operations (POPS) supports Ontario Teachers' global public investment portfolios across equities, fixed income, derivatives, structured products and syndicated loans.The team is responsib... Show more

 • Promoted

Associate, Private Equity (18-month contract)

HOOPP (Healthcare of Ontario Pension Plan)Toronto, ON, CA
Permanent +1

The Healthcare of Ontario Pension Plan (HOOPP) is one of the top-performing and fastest-growing pension funds in the world, with $131.HOOPP invests in all major asset classes, including fixed incom... Show more

 • Promoted

Educational document reviewer

Great Value HiringToronto, ON, CA
Full-time

Educational Document Reviewer [$50-$70/hr].Senior academic and education professionals to serve as expert reviewers for autism-focused educational content.Review educational documents for precision... Show more

 • Promoted

Senior Analyst, Portfolio Operations (15-month contract)

Ontario Teachers' Pension PlanToronto, ON, CA
Temporary

The opportunity Portfolio Operations (POPS) supports Ontario Teachers' global public investment portfolios across equities, fixed income, derivatives, structured products and syndicated loans.The t... Show more

 • Promoted

Client Scheduling Associate (Toronto)

Veritext CorpToronto, ON, CA
Full-time

At Veritext, we focus on the details – so legal teams can focus on the case.Providing our clients with exceptional service is the foundation of our business.Respond to all client requests received ... Show more

 • Promoted

Payment Processing Associate - 18-month Contract

Hyundai CapitalToronto, ON, CA
Temporary

Job Description - Payment Processing Associate - 18-month Contract (260000K0).Payment Processing Associate - 18-month Contract - ( 260000K0 ).Hyundai Capital Canada (HCCA) is the Canadian captive f... Show more

 • Promoted

Corporate Services Clerk II

ESC Corporate ServicesToronto, ON, CA
Full-time

The annual salary ranges from $49,500 - $60,500.Exact compensation may vary based on qualification, experience, and education.If filled in Montreal, the role will be fully remote.If filled in Toron... Show more