Business Systems Analyst Digital Insurance Platforms
Location: Toronto ON
Work Style: Hybrid; 3 days in office
Bridge business and technology to deliver customer-centric accessible digital solutions within insurance platforms.
Key Responsibilities
Elicit analyze and document business and system requirements.
Translate business requirements into functional specifications and user stories.
Analyze business processes workflows and user journeys.
Collaborate with business stakeholders UX designers developers and QA teams.
Support Agile ceremonies including sprint planning backlog refinement and retrospectives.
Facilitate User Acceptance Testing (UAT) defect tracking and issue resolution.
Ensure alignment with UX best practices and accessibility standards including WCAG and AODA.
Required Skills:
Top 3 Required Skills: 1. IBM Financial transaction 2. Payment flow 3. Support Modernization Detailed Job Description: Design develop and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing. Contribute to the development of payment flows supporting transaction processing. Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns. Participate in the design development testing deployment and production support. Troubleshoot and resolve application and integration issues in a complex regulated environment. Collaborate with architecture QA and operations teams to ensure platform stability scalability and performance. Support modernization initiatives and enhancements to existing payment hub capabilities. Produce clear technical documentation and participate in code reviews and knowledge sharing.
Business Systems Analyst – Digital Insurance Platforms • Toronto, Ontario, Canada
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