Now is a great time to join AllianceOne! As a subsidiary of Teleperformance AllianceOne provides employees the opportunity to be part of a global leader in contact center management with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
Job Title: Call Centre Supervisor
Location: Toronto ON
Pay: $19.00/hour
Schedule: Monday- Friday 11:00- 19:00
Description:
The Echo Health Supervisor manages and develops a team of assigned to meet and exceed performance quality end-user satisfaction client satisfaction and any other relevant key operational metrics by providing them guidance support and education. The individual in this role will review team and Agent performance and quality metrics on a regular basis within shift to ensure that all operational metrics are met.
Essential Accountabilities:
Requirements:
If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!
AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity fairness and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities including the recruitment process.
AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.
Questions
Required Experience:
Manager
Call Centre Supervisor • Toronto, Ontario, Canada
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