Senior Director, Project Management Office

The Senior Director Project Management Office is a seniorlevel leadership role responsible for the endtoend strategy governance and delivery of large and small scale internal construction projects across Canada and the United States. This role combines enterprise program management discipline with handson construction project leadership ensuring complex internal buildouts renovations and workplace transformations are delivered safely on time on budget and in alignment with corporate standards.

This position has direct leadership accountability for a team of professionals (Project Managers and Coordinators) and acts as the senior internal owner for construction delivery process.

Position Responsibilities:

Enterprise Construction Program Leadership

• Provide executive leadership over a portfolio of internal construction projects including office buildouts renovations relocations space reconfigurations and tenant infrastructure upgrades.
• Own endtoend delivery from early planning and concept design through working drawings construction execution commissioning and postoccupancy stabilization.
• Accountable for scope clarity constructability sequencing and delivery outcomes.
• Establish and enforce program governance delivery standards controls and reporting across all capital initiatives.
  

Construction Delivery & Technical Oversight

• Lead and oversee Construction Project Management activities including:
• Development and review of working drawings
• Coordination with architects interior designers electrical consultants and specialty vendors
• Direct management of construction companies and general contractors
• Drive resolution of site issues change orders and delivery risks while maintaining productivity safety and schedule.
• Stay current with industry trends regulatory requirements and internal workplace standards to continuously improve delivery quality.

Strategic Planning & Stakeholder Partnership

• Partner internally with Design Operations and Customer Relationship Management colleagues to execute on delivery of workplace and space needs.
• Act as a senior advisor to executive leaders on construction feasibility cost optimization phasing and delivery strategy.

Financial Risk & Controls Oversight

• Own accountability for capital budgets forecasts financial controls risk management and executive reporting.
• Identify and proactively mitigate risks including cost escalation schedule slippage construction safety concerns and operational disruption.
• Maintain accountability for postconstruction deficiencies warranties and closeout activities.

People Leadership & Organizational Enablement

• Lead coach and develop a crossborder team of direct reports across Canada and the U.S.
• Set clear expectations performance objectives and development plans to build a highperforming team.
• Foster a culture of strong communication accountability safety and collaboration.

Required Qualifications

• 10 years of progressive experience leading internal construction projects within large multisite organizations.
• Proven experience as a Construction Project Manager leading working drawings contractor execution and onsite delivery.
• PMP designation preferred.
• Strong experience managing architects designers electrical consultants and construction firms.
• Demonstrated success leading teams across multiple geographies.
• Strong financial acumen with experience managing capital budgets forecasts and vendor costs.
• Exceptional communication skills with the ability to influence executive stakeholders and external partners.

Leadership Competencies

• Strong visible people leader capable of managing large crossfunctional and crossborder teams.
• Confident handson construction leader with the ability to balance strategic oversight and practical execution.
• Clear persuasive communicator with contractors consultants and senior executives.
• Decisive problem solver with a proactive approach to risk safety and delivery challenges.
• Resultsdriven leader committed to operational excellence and continuous improvement.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

If you are applying to this role in Massachusetts please note the salary range is $128550 - $222820 USD. Additionally employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Toronto Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$125100.00 CAD - $175100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.

Required Experience:

Exec

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 128550 - 222820