Software Specialist

We are seeking a highly skilled Software Specialist to take technical ownership of the configuration, implementation, and operational maintenance of enterprise retail store solutions. In this role, you will act as the primary subject matter expert for core point-of-sale (POS), inventory management, and omni-channel customer engagement modules. Operating at the intersection of retail operations and large-scale systems integration, you will ensure seamless data interchange across foundational enterprise platforms, optimize system uptime, and translate complex retail requirements into reliable, high-performance digital environments.

Location: Toronto, ON (Hybrid)

Duration: 6-month contract.



Advantages
Specialized POS Stack Ownership: Command deep, high-value technical expertise over industry-standard GK Software retail components and transactional engines.

High-Impact Enterprise Integrations: Expand your portfolio by bridging complex backend data dependencies with major ERP and supply chain networks like SAP, Blue Yonder, and Manhattan Associates.

Full-Lifecycle Technical Autonomy: Lead foundational configuration choices through all stages of testing, vendor troubleshooting, and production deployment.

Comprehensive Benefits Package: Access competitive health/dental benefits, a defined benefit pension plan, and employee assistance programs during your contract duration.



Responsibilities
System Configuration & Implementation: Lead the end-to-end technical configuration and deployment of GK Software modules to optimize omni-channel retail operations, point-of-sale (POS) systems, store inventory management networks, and customer engagement channels.

Enterprise Platform Integration: Partner with cross-functional IT and business squads to design and maintain secure data integration pathways between the core POS software and upstream enterprise resource planning (ERP) or supply chain engines, including SAP, Blue Yonder, and Manhattan Associates.

Testing & Release Deployment: Plan and execute comprehensive system testing, software deployment packaging, debugging, and code troubleshooting to maintain stable platform environments.

Tier-3 Operational Support: Monitor real-time platform metrics to maximize uptime and system reliability; provide expert technical support, diagnose application defects, and coordinate directly with third-party vendors for rapid incident restoration.

Lifecycle & Patch Management: Plan, test, and apply software updates, configuration revisions, and security patches to verify that store systems remain highly secure, compliant, and structurally stable.

Data Analytics & Governance: Analyze transactional telemetry and log data to flag operational bottlenecks, verify absolute data integrity against corporate governance guidelines, and construct performance dashboards to measure store KPIs.

Technical Documentation & Enablement: Draft, update, and organize configuration schemas, low-level technical manuals, and end-user playbooks while delivering operational readiness training to technical stakeholders for upcoming product releases.



Qualifications
Core Systems Engineering Experience: 5+ years of progressive, hands-on professional experience implementing, configuring, optimizing, and supporting GK Software POS components or tightly matching tier-one enterprise retail software environments.

Enterprise Ecosystem Integration: Direct, practical experience managing data routing and functional integrations linking store systems with complex back-office networks such as SAP, Blue Yonder, or Manhattan Associates.

Retail Domain Expertise: Solid functional understanding of core retail operational workflows, covering point-of-sale transaction processing, omni-channel loyalty programs, and automated inventory balancing.

Quality Assurance & Triage Skills: Verified expertise managing end-to-end unit and system integration testing, multi-tier software troubleshooting, log analysis, and database bug fixes.

Methodological Delivery Frameworks: Practical experience delivering software changes within structured, collaborative Agile development sprint cycles.

Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or an approved equivalent combination of education and senior professional platform engineering experience.

Highly Desirable Assets:
Formal GK Software professional certifications or specialized technical credentials in enterprise point-of-sale solutions.

Structural process credentials such as an ITIL Foundation Certification or Project Management Professional (PMP) designation.



Summary
If you're interested in the "Software Specialist" role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.