Role: QE - Tosca with Contact center
Location: Toronto ON Hybrid
Experience- 9 Years
Primary Skill: Strong expertise in Tricentis Tosca (Contact Centre) including model-based test automation reusable module creation test case design and execution for end-to-end customer journeys across IVR CTI CRM (Agent Desktop) and backend systems
Hands-on experience in test automation across UI & APIs using tools like Selenium Postman or Karate along with solid Core Java knowledge
Expertise in end-to-end automation of customer interaction flows and agent desktop workflows in banking/contact centre ecosystems
Tosca Automation Testing • Toronto, Ontario, Canada
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