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Tekgence Inc
Release ManagerTekgence Inc • Toronto, ON, Canada
Release Manager

Release Manager

Tekgence Inc • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Role Overview

The Release Manager is responsible for managing and coordinating end-to-end release and deployment processes, ensuring reliable, repeatable IT services and effective collaboration across teams while maintaining strong governance, communication, and risk management practices.

Key Responsibilities

  • Create and manage end-to-end release plans for scheduling, planning, and controlling release and deployment processes
  • Integrate release management practices into delivery processes to ensure reliable and repeatable IT services at appropriate service levels
  • Provide recommendations based on technical expertise related to efficiency, reliability, scalability, and security
  • Drive best practices and support planning, evaluation, operationalization, and reporting of deliverables
  • Act as an owner and drive consensus and decision-making among stakeholders
  • Establish infrastructure for tracking and monitoring updates and changes and convert information into reporting, recommendations, schedules, and decisions
  • Provide accurate, comprehensive, and reliable communication and reporting
  • Manage correspondence with clear articulation of impacts
  • Provide subject matter expertise for Release and Deployment management and other IT support teams
  • Participate in remediation planning and collision avoidance strategies
  • Identify and address control and communication failures to prevent future issues
  • Provide updates to senior leadership on accomplishments, opportunities, and organizational trends
  • Identify, manage, and escalate risks and dependencies to protect organizational interests

Qualifications

  • Experience creating and managing end-to-end release plans
  • Strong understanding of integrating release management practices into delivery processes
  • Ability to translate technical expertise into actionable recommendations
  • Strong stakeholder management, decision-making, and leadership capabilities
  • Expertise in tracking, monitoring, and reporting release activities
  • Strong communication skills with ability to clearly articulate impacts
  • Experience providing guidance across Release & Deployment and IT support functions
  • Ability to identify risks, dependencies, and control failures
  • Proficiency with IT workflow and collaboration tools:
    • ServiceNow
    • JIRA
    • Confluence
  • Ability to independently create and manage work items in tools
  • Familiarity with delivery methodologies:
    • Agile
    • Understanding of DevOps and continuous delivery principles and practices
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Release Manager • Toronto, ON, Canada

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