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Carter's Inc.
Store ManagerCarter's Inc. • Toronto, ON, Canada
Store Manager

Store Manager

Carter's Inc. • Toronto, ON, Canada
30+ days ago
Salary
CA$20.75 hourly
Job type
  • Full-time
Job description

Overview

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce them to our baby essentials, and help prepare them for the first day of school. We are looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, become brand and product experts, and own their careers.

What we love about Carter’s

  • Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands.
  • We’ve become an industry leader by providing quality—from the first Original Bodysuit to the lasting careers we offer our team.
  • We invest in our teams with training and development programs so we all succeed together. A Carter’s career feels like connections between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

Benefits we love

  • Schedules that fit your life and offer balance.
  • Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.
  • Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more.
  • Opportunities for professional and personal development to shape your career.

What you’ll do

  • Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
  • Foster a positive, safe, and inclusive work environment to increase employee engagement.
  • Grow leaders by providing direction, delegation, and development opportunities.
  • Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
  • Welcome customers and assist with product styles, features, and benefits.
  • Execute company direction on merchandising and operations; manage payroll and budgets.
  • Understand and analyze key performance indicators (KPIs) and identify behaviors to drive results.
  • Lead an omnichannel experience and ensure teams are trained on available tools.
  • Build customer loyalty through company-sponsored programs.
  • Reduce loss through consistent customer service, education, and operational controls.

Qualities we’d love in a candidate

  • A positive and solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks.
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Minimum requirements

  • Minimum of 3 years of retail or related management experience leading direct reports.
  • A high school diploma.
  • Physical requirements: Lift up to 40 pounds as needed; frequent bending, stooping, reaching, pushing, and pulling; stand or walk for extended periods; climb ladders.
  • Availability including days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Equal Opportunity and accommodations

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. If you require any accommodation, please contact us.

Note: This job description may be changed or reassigned at management’s discretion, and duties not listed may be required. Compensation ranges from $20.75 - $31.75 per hour based on experience and location.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please contact us.

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Store Manager • Toronto, ON, Canada

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