Assistant Health Care Manager

Step into a leadership role where your actions directly support safe, high-quality care in a complex and ever-changing correctional health environment. As an Assistant Health Care Manager, you’ll partner closely with the Health Care Manager to coordinate clinic operations, support primary care and psychiatry services, oversee nursing staff, and ensure the timely ordering of medical supplies and medications. You’ll also play a key role in advancing the electronic medical record system, liaising with Infection Prevention and Control partners, and supporting occupational health initiatives. In this fast-paced setting, you’ll regularly support front-line staff in troubleshooting barriers—often navigating competing priorities between healthcare and institutional operations—while collaborating with key partners such as staff sergeants and operational managers to get results.

This role is ideal for a strong, people-centered leader who combines assertiveness with kindness and leads through influence, trust, and collaboration. You’ll be responsible for guiding and encouraging your team, while also managing critical HR-related processes such as scheduling and invoicing—making a background in these areas essential. Success requires someone who is highly organized, able to manage multiple priorities, and willing to step in beyond standard hours when needed. A true team player and relationship-builder, you’ll foster a respectful and inclusive workplace while driving accountability and performance. For a motivated leader who thrives in a dynamic environment and is committed to supporting both staff and patient outcomes, this role offers a meaningful and rewarding opportunity.

About the job

Leadership is about impact, and in this role, you’ll have the opportunity to make a meaningful one. You will:

• Lead daily clinical operations and resolve frontline challenges by supporting nursing and non-regulated staff, organizing primary care and psychiatry clinics, and ensuring care is delivered safely and efficiently, while actively troubleshooting operational barriers raised by floor staff and coordinating timely solutions.
• Provide strong, people-centered leadership using an assertive yet respectful and kind approach, coaching and mentoring staff, encouraging teamwork, and fostering a psychologically safe, inclusive workplace where individuals feel supported and motivated to perform at their best.
• Manage staffing and key HR-related processes by overseeing scheduling and invoicing, supporting attendance and performance management, and contributing to recruitment and retention efforts while ensuring alignment with collective agreements and ministry expectations.
• Collaborate with key operational partners to get results by building strong relationships with staff sergeants, managers, and institutional stakeholders to navigate competing priorities between healthcare and operations and ensure coordinated, effective decision-making.
• Promote quality, safety, and compliance by monitoring service delivery, analyzing operational data, and ensuring adherence to legislation, policies, IPAC standards, and professional practice requirements within a complex clinical environment.
• Drive coordination and continuous improvement by working with physicians, pharmacy services, and external providers, while supporting medical supply and medication management, EMR initiatives, occupational health efforts, and ongoing risk management activities.

Your ability to align your team’s efforts with broader organizational goals will be key to your success, and to the success of the people we serve.

Meet Your New Team

The Maplehurst Correctional Complex is one of Ontario’s largest and most dynamic provincial institutions, offering a fast-paced and impactful environment for professionals committed to public safety. With a high-volume remand population and a diverse range of offender needs, Maplehurst operates at the forefront of correctional services, where strong leadership, sound judgment, and collaboration are essential. Staff are recognized for their resilience and professionalism in maintaining safety, security, and respectful interactions in a complex setting. For candidates seeking a challenging yet rewarding opportunity, Maplehurst provides a unique platform to lead through complexity, support staff in a high-demand environment, and make a meaningful difference in offender management and institutional operations.

What you bring to the team

Mandatory requirements

• You are currently registered as a Registered Nurse in good standing with the College of Nurses of Ontario.

Leadership and Management Skills

• Provide day to day operational leadership to ensure effective delivery of nursing and medical services.
• Mentor and support staff by fostering confidence, professional growth, and an inclusive team environment.
• Manage HR functions including performance reviews, attendance support, and identifying training needs.
• Lead change and continuous improvement by modeling OPS values and advancing quality focused initiatives.

Nursing Knowledge and Expertise

• Apply broad clinical knowledge suited to correctional nursing, where diverse health needs arise daily.
• Ensure adherence to professional standards including CNO practice guidelines and relevant legislation.
• Support safe clinical decision making through assessment, triage, and oversight of nursing services.
• Promote quality patient care by monitoring trends, identifying risks, and guiding evidence based practices.

Technical Knowledge

• Use Microsoft 365 applications confidently including Teams, Outlook, and basic Excel for daily operations.
• Maintain secure documentation systems including electronic health records and medication management tools.
• Understand health related legislation and policy frameworks that inform correctional health operations.
• Apply organizational and administrative systems to manage resources, scheduling, and reporting.

Communication Skills

• Communicate effectively with multidisciplinary teams to coordinate care and resolve issues collaboratively.
• Provide clear direction and coaching to staff to ensure expectations, priorities, and standards are understood.
• Liaise professionally with external partners including community providers, legal representatives, and oversight bodies.
• Prepare and share accurate reports and documentation to support operational decision making and accountability.

Don’t meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

Additional information

Address:

• 2 English Temporary, duration up to 6 months, 661 Martin St, Milton, Central Region, Vulnerable Sector Check, Credit History Check, Local Police Databases Search, PIP/NICHE/RMS

Compensation Group:

Management Compensation Plan

Understanding the job ad – definitions

6

Category:

Management and General

Posted on:

Tuesday, June 16, 2026

Note:

• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position’s responsibilities.
  If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• C-CL-244387/26(2)

How to apply:

• You must .
• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the .
• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
• Read the to make sure you understand this job.
• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
• If you require a disability related accommodation in order to participate in the recruitment process, please to provide your contact information. Recruitment services team will contact you within 48 hours.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.

Remember:

The deadline to apply is Tuesday, June 30, 2026 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the .

Pre Screening Questions

Are you currently registered as a Registered Nurse in good standing with the College of Nurses of Ontario?

Yes No

If you are a Registered Nurse in good standing with the College of Nurses of Ontario, please provide your CNO number. (Max 250 Words)