Project Manager, Maintenance

SUMMARY OF RESPONSIBILITIES:

• Manage maintenance projects per budget, plan and schedule; project management duties may involve one or multiple aircraft;
• Liaise with Finance to ensure compliance with deposit schedule related to projects;
• Primary point of contact for customer during the maintenance project; ensure customer approvals are received as appropriate; provide schedule & status updates, ensure delivery of deposit invoices, and general invoice review with customer;
• Lead team meetings and work with all relevant departments to provide timely reports on status of project(s);
• Review, validate and ensure delivery of final invoice to customer;
• Perform post project team meetings and analyze production and financial margins.
• Follow-up with customer post project and address any issues after departure to their satisfaction; liaise with internal departments as required.
• Maintain a high level of customer service throughout the duration of the maintenance projects

QUALIFICATIONS AND SKILLS REQUIRED:

• Post-secondary diploma in Aircraft Maintenance or related field;
• Minimum 5 to 8 years of experience in aviation required;
• Strong project management skills required with proven ability to coordinate and manage multiple projects simultaneously and prioritize accordingly;
• AME license is considered an asset;
• Excellent interpersonal skills with the ability to build effective working relationships with employees, customers, management, and other departments;
• Exceptional customer service aptitude with strong attention to detail;
• Excellent communication skills, both oral and written;
• Basic budgeting fundamentals an asset;
• Advanced computer skills in MS Office, specifically Excel, and ability to quickly adapt to new programs and operation-specific software.

Benefits: Our perks and benefits include but are not limited to:

• Hybrid working arrangements
• Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plans
• Employee assistant program
• Group retirement savings plan with company matching contribution
• Paid time off including sick days and personal days
• Employee Referral Program
• Service Awards