Let's be honest — most job posts sound the same.
“We're a fast-paced dynamic organization seeking a motivated self-starter…”
Yeah. Not this one.
At DataDocks, we're building software for the logistics industry and we're looking for someone who's equal parts:
This role sits right in the middle of Customer Success and Product.
Meaning? One minute you might be onboarding a new customer, the next you're testing a feature, spotting a weird workflow issue, or helping shape how the product evolves based on real customer feedback.
If you've ever thought:
“I like working with customers, but I also want to be involved in building and improving the product…”
…then this role was probably made for you.
So… who are we?
DataDocks is a SaaS company that helps warehouses and logistics teams organize truck scheduling and facility appointments.
Translation: we make chaotic operations less chaotic.
We've been around since 2013, work with globally recognized brands like HelloFresh and Pepsi, and we're continuing to grow with a small but mighty team.
We're not a giant corporate machine.
There are no 14-person approval meetings.
No layers of managers.
No “circle back next quarter” energy.
Good ideas move quickly here — no matter who they come from.
What You'll Actually Be Doing
This isn't one of those jobs where every day is identical.
You'll be involved in things like:
Basically: you'll help customers succeed and help us build a better product because of what you learn from them.
You'd Probably Be a Great Fit If…
You don't need 5+ years of experience. We care more about curiosity, communication, ownership, and willingness to learn.
Bonus points if you:
What We Offer
And most importantly:
you won't just be another number here.
We're looking for someone who wants to grow, contribute, think creatively, and help shape where the company goes next.
If that sounds like your kind of thing, we'd love to meet you.
Customer Success Associate • Toronto, Ontario, Canada
DIVISION: Digital Payment Systems – USA.LOCATION: Based in Toronto, CANADA.Our client is seeking a relationship-oriented and strategically minded Director of Client Success to support key transit a... Show more
Motion is creating the command center for creative strategists:.AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them unc... Show more
The global population is aging, and the need for home care is growing each year.The home care industry faces a crisis – a shortage of care workers.Caribou is building the engagement infrastructure ... Show more
We’re on a mission to transform HR for everyone.Borderless AI builds AI agents that help HR teams work smarter.Our platform leverages generative AI to automate routine HR tasks — from employee onbo... Show more
We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work.Partners get excited after the first demo, now we... Show more
Become a key player at Clio as the Lead Customer Success Manager, focusing on empowering legal professionals with advanced AI solutions.This hybrid role allows you to shape customer journeys and dr... Show more
Manager, Customer Success (Maternity leave contract)Join to apply for theManager, Customer Success (Maternity leave contract)role atProphix Manager, Customer Success (Maternity leave contract)Join ... Show more
Account Manager (Customer Success Focus).Account Manager (Customer Success Focus).We are seeking an Account Manager who will take ownership of client relationships and ensure their long-term succes... Show more
A leading technology firm in Toronto seeks an Account Coordinator to support their sales and customer success teams.In this role, you will act as a liaison between customers and internal teams, ens... Show more
Handles customer inquiries, loan applications, and provides timely responses.Full-time role with benefits and growth potential. Show more
Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market.Purpose Unlimited’s businesses include Pur... Show more
The Manager, Customer Success (B2B) is a leadership role that combines high-touch account management with deep operational execution.You are responsible for the commercial health of our B2B account... Show more
A growing software company is seeking a Customer Success Coordinator to support the onboarding and implementation of clients.This client-facing role involves managing onboarding processes, leading ... Show more
Become a Customer Success Leader at Auvik, guiding a team devoted to ensuring client satisfaction and product engagement.Help our Corp IT customers thrive by fostering strong, lasting relationships... Show more
Drive customer success in cloud security as a Technical Account Manager with iboss.Leverage your technical skills to enhance client engagement and satisfaction.In your role as a Technical Account M... Show more
Lead - Customer Success (Top-Tier Accounts).Freshworks is seeking a Lead - Customer Success to help manage and grow some of Freshworks’ largest accounts.Our Lead - Customer Success are responsible ... Show more
Provide onboarding and support for the Clover Point-of-Sale system, assist clients with setup and troubleshooting, and maintain client records to ensure a positive client experience. Show more
A leading digital solutions provider in Toronto is seeking a Customer Success Specialist to enhance customer engagement through virtual experiences.This role requires building strong relationships ... Show more
Pigment is looking for a Customer Success Enablement Manager to help our global Customer Success organization deliver more consistent customer outcomes, faster ramp, stronger adoption, and better e... Show more
Become a key player at Clio as the Lead Customer Success Manager, focusing on empowering legal professionals with advanced AI solutions.This hybrid role allows you to shape customer journeys and dr... Show more
){kind=logo}
