Lead Content Systems Engineer

Job Description

What is the opportunity?A Lead Developer responsible for the Enterprise Content Management Platform is responsible for designing, developing, and maintaining mission-critical content management systems built on IBM FileNet and Tungsten KOFAX, while stewarding the modernization and cloud migration roadmap. The group is continuously working to improve our Agile, Engineering, and DevOps practices, and this role will be expected to actively participate in these efforts.This role will spearhead efforts towards implementation of AI-driven software development lifecycle and the opportunity to work on enterprise-scale automation and AI integration initiatives, establishing best practices, and advance the technical maturity of our engineering organization.What will you do?

• This role will have end to end IT ownership of ECM platform.

• Perform complex engineering activities including design, development, performance tuning, monitoring, and deployment of ECM content management platform, workflows and integrations.

• Design and build RESTful APIs and integration services that expose ECM capabilities to business applications, enabling seamless content retrieval, workflow orchestration, and document lifecycle management.

• Optimize content repository performance, manage document lifecycles, and ensure compliance with retention policies and governance frameworks.

• Responsible for managing business, vendor relationships. Ensuring all IT risk controls are managed and maintained. Own and manage all risk, audit, and regulatory requests.

• Ability to work in a highly regulated banking environment.

• Champion DevOps and Infrastructure-as-Code practices for ECM systems.

• Design and implement granular role-based access control (RBAC) and attribute-based access control (ABAC) for ECM content, ensuring users access only documents aligned with their job responsibilities and clearance levels.

• Leverage Gen-AI capabilities such as Claude, CoPilot for intelligent document processing, automated workflow routing, semantic search, and natural language query capabilities over enterprise repositories.

• Implement AI governance guardrails ensuring that AI-assisted ECM processes maintain data residency compliance, regulatory adherence, and transparent decision-making aligned with enterprise risk policies.

• Lead the strategic modernization of the ECM platform, evaluating cloud-native ECM solutions and designing phased migration strategies that minimize business disruption.

• Provides programming expertise and enterprise architecture skills within the ECM domain, serving as a senior technical authority on the platform team.

• Lead technical design reviews, conduct code reviews, and mentor engineering team members on ECM best practices, API design, and integration patterns.

• Collaborate with business partners, architects, and other groups to identify complex technical and functional needs of ECM systems based on priority.

• Collaborate with multiple, enterprise-wide distributed teams to deliver new ECM capabilities and modernization initiatives in business applications.

• Communicate ECM roadmap, migration strategy, and technical trade-offs to senior management and business stakeholders.

What do you need to succeed?Must Have

• 8+ years of hands-on experience with IBM FileNet, Tungsten Kofax, Java/C# or similar OO languages and React, Angular, or equivalent web frameworks and SQL.

• 8+ years of experience in designing and implementing enterprise application integration, microservices architecture, and API-driven solutions.

• Advanced proficiency in FileNet, Kofax, and Content viewer development tools: Administrator, Configuration Manager, Designer, and custom code development using FileNet APIs (C#/Java).

• Strong understanding of document lifecycle management, records management, information governance, retention policies, and compliance frameworks (SOX, GDPR, HIPAA).

• Expert-level capability in configuring, tuning, and maintaining FileNet infrastructure, including object stores, workflow engines, and security models.

• Expertise in designing data retention policies and automated destruction workflows compliant with regulatory frameworks (SOX, GDPR, HIPAA, FINRA).

• Expert proficiency in RBAC, ABAC, and access control models with ability to design fine-grained access policies for enterprise content.

• Proven technical leadership with demonstrated ability to lead engineering teams, drive architectural decisions, and mentor junior engineers.

• Excellent ability to translate complex technical challenges into business language; comfortable presenting technical roadmaps and migration strategies to senior management.

Nice-to-Have

• IBM FileNet Certification: IBM Certified Associate Developer - FileNet or IBM Certified Solutions Architect - FileNet.

• Kofax TotalAgility (KTA) Certifications: Administrator, Transformation Professional Developer, or Workflow Professional Developer.

• Familiarity with AI governance frameworks.

• Experience designing and implementing cloud-based architecture using Azure, AWS, or GCP. experience with Docker and Kubernetes containerization.

• Experience integrating large language models into ECM workflows for document summarization, semantic search, or automated content tagging.

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program includes bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-POST#TECHPJJob SkillsApplication Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC), System ApplicationsAdditional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-11

Application Deadline:

2026-07-15Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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