Solutions Designer - CRM - Senior

We are hiring a Senior Solutions Designer – CRM with 10+ years building Single Page Applications (SPAs) using HTML5, CSS3, JavaScript, React/Web Components, plus deep experience in accessibility (WCAG 2.x AA, AODA, WAI-ARIA) and secure authentication with OpenID Connect (OIDC) + PKCE. The role also requires hands‑on experience building scalable Salesforce Lightning Components using modern Web Components. This is a hybrid role (3 days onsite / 2 days remote, subject to HM’s discretion) at Metro Hall, 55 John Street, Toronto, ON.

Role Snapshot

• Job Title: RQ00676 – Solutions Designer – CRM – Senior

• Client: Supply Ontario

• Start Date: 2026‑07‑27

• End Date: 2027‑01‑26

• Business Days: 130

• Extension Option: Up to 6 months

• Work Location: Metro Hall, 55 John Street, M5V 3C6, Toronto, ON, Canada

• Job Type: Hybrid (3 days onsite / 2 days remote, subject to HM’s discretion)

• Hours: 7.25 hours/day (5 days/week)

• Application Deadline: Monday, 15 June 2026, 10:00 AM EST

• Contact Emails:

• [email removed]

• [email removed]

Mandatory Documents

• Updated Resume in Word format

• Skills Matrix and References

• Expected hourly rate

• Visa Status

• LinkedIn ID

Must‑Have Requirements

• 10+ years extensive experience in developing Single Page Applications (SPAs) using:

• HTML5

• CSS3

• JavaScript

• jQuery

• Bootstrap

• Frameworks such as:

• Backbone

• React

• Stencil.js (Web Components)

• API integration with REST (JSON, XML) APIs

• 10+ years experience developing digital products that comply with accessibility standards/best practices:

• WCAG 2.x AA

• AODA

• WAI-ARIA

• Optimizing accessibility features for Web, iOS, Android

• 10+ years experience integrating secure authentication flows using:

• OpenID Connect (OIDC) with Proof Key for Code Exchange (PKCE)

• Implementing authorization code flows in Single Page Applications

• Ensuring compliance with modern security best practices

• Hands‑on experience building scalable Salesforce Lightning Components using modern Web Components to deliver:

• Fast

• Modular

• Reusable UI

Qualifications

• Extensive SPA development experience using:

• HTML5, CSS3, JavaScript, jQuery, Bootstrap

• Frameworks: Backbone, React, Stencil.js (Web Components)

• REST (JSON, XML) API integration

• Extensive experience working independently with minimal supervision on:

• Application architecture

• Integration

• Managing architecture diagrams

• Technical documents

• Risk assessment

• Digital accessibility compliance

• QA/UAT feedback

• Extensive experience in root cause analysis during unanticipated outages by providing:

• Troubleshooting recommendations

• Debugging recommendations

• Support

• Hands‑on experience building scalable Salesforce Lightning Components using modern Web Components for fast, modular, reusable UI.

• Experience developing/maintaining large‑scale IT applications and working effectively with multidisciplinary staff in a project team, including:

• Creation of related documentation

• Relevant training

• Experience developing digital products complying with accessibility standards/best practices:

• WCAG 2.x AA

• AODA

• WAI-ARIA

• Optimizing accessibility for Web, iOS, Android

• Experience integrating secure authentication flows using:

• OpenID Connect (OIDC) with PKCE

• Authorization code flows in SPAs

• Compliance with modern security best practices

• Education:

• Post‑secondary education in Computer Science or related discipline, or approved equivalent combination of education/experience

• Ability to provide technical leadership on large‑scale projects

• Interpersonal & Communication Skills:

• Strong interpersonal skills

• Ability to effectively communicate with team members and clients regarding technical and business requirements

Assignment of Duties

• Designing, developing, upgrading, testing, and implementing software components for the central Special Events application used by event organizers and City divisions.

• Contributing to development and integration of multiple sub‑forms into the primary application to support:

• Permit applications

• Event safety submissions

• Documenting technical specifications, system designs, and integration details related to the application and associated components.

• Troubleshooting and resolving application issues related to:

• System functionality

• Data integrity

• Integrations

• User access

• Collaborating with parallel development resources to ensure consistent implementation and successful integration of all solution components.

• Participating in planning, estimation, and delivery of development tasks to support evolving program requirements.

• Working with internal stakeholders to ensure the solution meets:

• Accessibility

• Privacy

• Security

• Operational requirements for managing event‑related information

• Supporting improved coordination and information sharing across City divisions through develop