Technical Project Manager

Overview

The Technical Project Manager is responsible for the planning, coordination, and delivery of projects from initiation to closure. This includes traditional business projects (e.g., call center initiatives, regulatory requirements, airport operations) and supporting digital initiatives in partnership with Product Managers. In this role, you will ensure scope, schedule, and resources are managed effectively while providing delivery governance. A significant part of your portfolio will involve contributing to our Cybersecurity roadmap and providing project management support for Data Protection, Privacy, and Compliance workstreams, ensuring our technology landscape aligns with modern security and regulatory requirements.

Responsibilities

• Define & Execute: Define project scope, goals, and deliverables in collaboration with business stakeholders. Manage comprehensive project plans, including timelines, budgets, and risk registers.
• Stakeholder Alignment: Facilitate project ceremonies (kick-offs, updates, retrospectives). Lead SteerCo preparation and reporting, providing metrics and decision-support materials to leadership.
• Governance & Change: Manage changes to scope, schedule, or costs through established governance. Champion change management (training, communications, adoption) to ensure successful rollouts.

Technical & Compliance Support

• Cybersecurity & Data Initiatives: Support the coordination and execution of cybersecurity, privacy, and data protection initiatives. Work closely with technical leads to translate cybersecurity, privacy, and data strategies into executable project plans.
• Data Protection Support: Provide project management expertise to workstreams within the Data Protection Program, helping to enable Porter’s ongoing compliance with GDPR, CASL, and PIPEDA, including initiatives related to data classification, encryption, data loss prevention (DLP), retention requirements, and privacy controls.
• Regulatory Coordination: Collaborate with cross-functional teams to ensure IT initiatives are aligned with global privacy requirements and data residency standards.
• Technology Enablement & Integration: Coordinate the onboarding and implementation of cybersecurity and data protection technologies, including identity and access management, secure access service technologies, DLP capabilities, and security platforms, ensuring alignment with business processes, data governance requirements, and operational readiness.
• Operational Readiness: Facilitate the transition of technical initiatives into steady-state operations, ensuring clear alignment between tool implementation and operational ownership.

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Education: Bachelor’s degree in Business, Computer Science, Management, or a related field.
• Experience: 3+ years of professional experience in Project Management within an IT or technical environment.
• Technical Awareness: Proven experience managing projects involving Cybersecurity, Data Management, security tooling, or compliance initiatives.
• Compliance Literacy: General knowledge of privacy, data protection principles, and security controls, including concepts such as encryption, DLP, data classification, access management, and regulatory requirements (familiarity with GDPR, CASL, or PIPEDA is a significant asset).
• Tools: Proficiency with project management tools such as Jira, Confluence, and/or Smartsheet.
• Communication: Strong leadership skills with the ability to navigate both technical and regulatory landscapes.

Nice-to-have

• Certification: Project Management Professional (PMP) or Certified Associate in Project Management (CAPM).
• Security Frameworks: Familiarity with cybersecurity frameworks such as NIST or ISO 27001.
• Aviation Interest: Experience within the airline or travel industry.
• Cloud Platforms: Familiarity with cloud-based environments and collaboration ecosystems (e.g., Google Workspace) and cloud technologies (e.g., AWS).

Location

Toronto Downtown Office (250 Yonge Street) #LI-Hybrid

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