Job Description
What is the opportunity? The Client Implementation Lead, Trade role is your opportunity to become a critical member of the Client Onboarding team, where you’ll drive exceptional client experiences for highly sophisticated businesses. Your primary focus will be leading commercial and corporate clients through the end-to-end onboarding process, ensuring seamless delivery of tailored solutions for Structured trade products. This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering an exceptional client experience. Previous work experience in the financial services industry with a focus on trade finance and working in a dynamic environment are important for success in this role.What will you do?Lead multiple onboarding cases at a time, ensuring client’s onboarding and implementation plans progress in accordance with established expectations.
Develop a deep understanding of the structured trade product suite with an understanding of how each product can enable large and complex businesses to meet their specific needs.
Work closely with Client Implementation and Sales team to analyze client’s product requirements to understand their unique needs to develop and execute onboarding process for clients.
Effectively engage partners for critical activities in support of the onboarding process.
Work in collaboration with a broader Implementation and Sales Team in Transaction Banking to identify, plan & deliver an exceptional onboarding experience for clients.
Work to adhere or be ahead of Service level agreements for Onboarding
Participate in adhoc projects related to Client onboarding and Implementation
3+ years of demonstrated excellence in a financial services role that involved understanding of Commercial or Corporate client structures, preferably with a focus on trade finance
Strong critical thinking, communication, and collaboration skills
Excellent attention to detail, time management skills with ability to work under pressure
Proven track record of delivering an exceptional client experience
Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)
Post-secondary education (or equivalent work experience) in business administration, finance or a related field
Experience with structured trade products
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Address:
16 YORK ST:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-06-12Application Deadline:
2026-07-04Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Client Implementation Lead, Trade • Toronto, Ontario
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