Team Lead, Property Administration (Revenue Control)

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We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

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We value our talented colleagues and are committed to supporting career growth across OMERS and Oxford. Internal mobility is an important part of how we build capability, broaden experience, and create meaningful development opportunities. If this opportunity is of interest, we encourage you to speak with your people leader before applying.

We are looking for a Team Lead Revenue Control (RC) to join our Finance team. This is an excellent opportunity for an experienced revenue control professional looking to combine people leadership with hands-on billing, collections, cash application, and account review responsibilities within a complex real estate environment. In this role, you will provide day-to-day guidance, coaching, and work review for Property Administrators, while also managing a less complex portfolio and completing revenue control activities directly. You will help ensure consistent execution, service quality, and adherence to established processes, while escalating higher-risk, complex, or non-routine matters to the Manager as appropriate.

As a member of this team, you will be responsible for:

AR Execution, Review, and Issue Resolution

• Managing billing, collections, cash application, and account activities for an assigned less complex portfolio.

• Reviewing work completed by Property Administrators for accuracy, completeness, and adherence to established processes.

• Supporting issue resolution for account discrepancies, tenant inquiries, and routine escalations within delegated authority.

• Completing daily cash activities, reconciliations, and other revenue control tasks as needed to support team execution.

People Leadership and Team Support

• Providing day-to-day leadership, coaching, training, and support for Property Administrators within Revenue Control.

• Assigning and coordinating work across Property Administrators to support service levels and workload balance.

• Reviewing work, answering routine questions, and supporting skill development for junior team members.

• Partnering with the Manager on onboarding, performance support, and team coordination as needed.

Reporting and Process Improvement

• Monitoring recurring issues, reporting trends, and workflow challenges within the assigned portfolio or team.

• Supporting implementation of process improvements that enhance quality, efficiency, and consistency.

Stakeholder Coordination

• Coordinating with Finance, Operations, and LSA on routine issues affecting billing, collections, or account accuracy.

• Escalating items requiring managerial review, lease interpretation, or approval beyond delegated authority.

• Supporting consistent application of team standards and processes across the assigned less complex portfolio.

To succeed in this role, you:

• Have a college diploma or university degree in Finance, Accounting, Commerce, or a related field.

• Bring 5+ years of experience in accounts receivable, lease administration, accounting, or a related field.

• Have strong knowledge of AR processes, including billing, cash application, adjustments, reconciliations, and period-end close activities.

• Have experience reviewing work, coordinating day-to-day team activities, and supporting less experienced team members within a standardized operating model.

• Can investigate discrepancies, resolve complex AR issues, and identify when matters require escalation.

• Have experience providing day-to-day coaching, work review, and guidance to junior team members.

• Communicate clearly and work effectively across teams and stakeholders.

• Thrive in a fast-paced, high-volume environment with evolving priorities.

This role offers the opportunity to build leadership experience while remaining hands-on in revenue control operations. You will play an important role in reviewing work, supporting Property Administrators, and managing a less complex portfolio directly, while helping drive consistency, service quality, and strong financial controls across the business. This role requires 4 days per week at our head office located at 100 Adelaide Street West.

This posting is for an existing vacancy.The expected salary range for this position is $85,000 to $95,000.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.