Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.
At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.
About the RoleLocation: Remote - Canada based only
Title: Care Coordinator (Patient Support)
We’re hiring a full-time remote Care Coordinator (Patient Support) to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.
In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood — all while helping deliver high-quality mental healthcare for older adults.
Who You AreExceptional communicator. You’re clear, kind, and patient — able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly — whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.
Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.
Remote Care Coordinator (Patient Support) • Hamilton, Ontario
Upper Ottawa Dental is committed to delivering personalized, high‑quality dental care with modern technology and a patient‑first approach.Monday - Thursday: 7:45am - 5:15pm; some Fridays: hours dep... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
Patient Care Coordinator – Make an Impact at Ridge Square Dental!.Ready to Elevate Patient Care?.Are you passionate about patient care and driven by results? This is more than admin work.This is gu... Show more
Rotating Schedule – Week 1: Monday – Friday, 8:00 AM – 4:30 PM; Week 2: Monday – Friday, 9:30 AM – 6:00 PM.Medicorum Place, Waterdown, ON.The Loaner Coordinator is responsible for managing the end‑... Show more
The successful candidate is responsible for providing exceptional support to vendors, suppliers, and internal stakeholders regarding invoice processing, payment inquiries, account reconciliation, a... Show more
Get to Know Us:At Upper Ottawa Dental, we are committed to delivering personalized, high-quality dental care in a welcoming and supportive environment.Proudly serving the Hamilton community, our ex... Show more
A healthcare provider in Milton is seeking a qualified nurse to assess, plan, implement, and evaluate comprehensive patient care.The ideal candidate must possess a Nursing Diploma and a current Cer... Show more
Posted Tuesday, July 21, 2026 at 4:00 AM.Made Better isn’t just a claim; it’s our Dare promise.At Dare our dedicated team works passionately to uphold our tradition of excellence, innovation and qu... Show more
Home Health Care Worker for OSTING FAMILY.Full time / 30 to 40 hours per week.On site Work must be completed at the physical location.There is no option to work remotely.Work site environment Non-s... Show more
Hello, Looking for help in the coming week for my chickens/pot belly.Primarily letting them out in the morning & feed/water, as well as locking up in evening.Thanks! Please visit https://pets... Show more
Recruitment Partner - People, Culture and Diversity.The Tumour Bank Coordinator is a specially trained professional who coordinates day to day activities of the Ontario Tumour Bank program at St.Jo... Show more
A major retail pharmacy chain is seeking an Independent Prescribing Pharmacist in Hamilton, Ontario.This role focuses on providing exceptional patient care, expert advice, and ensuring safety stand... Show more
At Upper Ottawa Dental, we are committed to delivering personalized, high-quality dental care in a welcoming and supportive environment.Proudly serving the Hamilton community, our experienced team ... Show more
The Quality Coordinator provides operational and administrative support for the organization’s quality improvement, accreditation, risk management, regulatory compliance, and resident and family ex... Show more
Te whiwhinga mahi: The opportunity.Make a difference in your community – support whānau to quit smoking and thrive.We are looking for a Programme Coordinator – Smoking Cessation to join our primary... Show more
HealthOPM is hiring on behalf of a.Southwestern Ontario (Brantford area).Nurse Practitioner (NP) – Primary Health Care (NP-PHC).This role is well-suited for an NP who enjoys.Monday to Friday | 8:30... Show more
Senior Product Manager sought to execute marketing initiatives, driving product strategy and enhancing patient outcomes. Show more
Office Administrator / Intake Coordinator Part-Time Hybrid Position Toronto Brain Health currently has a part-time remote opportunity! We offer a supportive, collegial, and fun work environment, fl... Show more
Embrace your nursing passion as a Visiting Nurse, providing personalized care to clients in their homes.Deliver essential assessments, palliative support, and rehabilitation while promoting indepen... Show more
){kind=logo}