Talent.com
Otonomee
Remote MX Content Specialist (Remote in Portugal)Otonomee • Brossard, Quebec
Remote MX Content Specialist (Remote in Portugal)

Remote MX Content Specialist (Remote in Portugal)

Otonomee • Brossard, Quebec
30+ days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description
We’re looking for an MX (Member/Customer Experience) Content Specialist, Enterprise to help craft and maintain support content that serves our Oura for Business audience — including wellness partners, client admins, and retailers.

In this role, you’ll focus on crafting clear, helpful, and brand-aligned content that empowers OURA’s business customers to navigate Oura tools, services, and products with confidence. You’ll work closely with our client to make sure content stays accurate, relevant, and easy to use.

This is a permanent work from home position based in Portugal.

WHAT YOU'LL BE DOING


  • Create and maintain content for the Oura for Business Help Center, focused on the needs of enterprise users (partners, client admins, and retailers)
  • Translate complex workflows into clear, concise, and actionable articles that support a consistent partner experience
  • Ensure all content meets brand, style, legal, and compliance guidelines
  • Gather feedback from internal teams (Support, Ops, Legal, etc.) to update and improve content
  • Identify gaps or inefficiencies in current content and proactively recommend improvements
  • Audit and refresh existing content to keep it accurate and relevant over time
  • Implement AI-driven recommendations to help clients discover the right content quickly and efficiently
  • Stay informed on product changes and partner feedback to keep documentation up to date
  • Conduct light competitor research to inform voice, structure, and overall strategy
ABOUT YOU:
  • 2–4+ years of experience writing knowledge base, help center, or technical support content — ideally in a CX or B2B environment
  • Strong writing and editing skills, with a knack for turning complex topics into content that’s easy to follow
  • Experience working with content management systems like Zendesk, WordPress, or similar
  • A process-minded writer who cares about clarity, consistency, and structure
  • Comfortable collaborating with cross-functional teams to gather insights and feedback
  • Familiarity with the needs of enterprise or partner audiences a plus
WHAT YOU GET IN RETURN:
  • Fully Remote work based in Portugal
  • Health insurance
  • Flexible benefits
  • A competitive salary
  • Equipment provided
  • Home office allowance
  • Internet Allowance (20 Euros per month)
  • Meal Allowance (7.63 Euros daily)
  • Online Gym and Wellbeing Studio
  • The opportunity for professional growth
  • Fun company events and team outings
  • Autonomy and Responsibility

OUR RECRUITMENT PROCESS
  1. 30 min Teams interview with the Recruitment Team
  2. Language test if applicable to the role
  3. 45 min Teams interview with the Hiring Team
Create a job alert for this search

Remote MX Content Specialist (Remote in Portugal) • Brossard, Quebec

Similar jobs

CAC066:Release Analyst

FedEx Express MéxicoLacolle, QC, CA
Full-time

FedEx Trade Networks Canada is seeking a Customs Release Associate located at 308 C Chemin Ridge, J0J 1V0 St.The role requires 40 weekly hours as a full-time employee.Gather information, assess doc... Show more

 • Promoted

Remote Online Tasks – Earn Up To $1,500/Month Playing Games

Free Cash by AlmediaSaint-Paul-De-L'Île-Aux-Noix, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaSaint-Paul-De-L'Île-Aux-Noix, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaHenryville, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Looking For Jobs Near Me? - Deliver with Uber

Uber eatsSaint-Valentin, QC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupLacolle, Quebec, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupLacolle, Quebec, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Gtm Content Enablement Manager - $125,000 - $175,000 A Year - Remote

AffirmBoucherville, Canada
Remote
Full-time

The Content Enablement Manager will develop narratives, materials, and processes for revenue growth and will drive adoption of the company's financial products. Show more

 • Promoted

Full-Time Customs Release Associate Role

FedEx Express MéxicoLacolle, QC, CA
Full-time

Join FedEx Trade Networks Canada as a full-time Customs Release Associate in St.This role is pivotal in managing customs documentation and ensuring excellent service delivery.As a Customs Release A... Show more

 • Promoted

Be Your Own Boss - Shop And Deliver

Instacart ShoppersLacolle, Canada
Part-time +1

FULL-SERVICE SHOPPERStart earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s pl... Show more

 • Promoted

Remote Referral Partnerships Lead

Micro1Saint-Jean-sur-Richelieu, Quebec, CA
CA$30.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Want Cash Jobs? Earn With Uber Instead

Uber eatsHenryville, QC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more