Senior Engagement Manager - Banking Transformation & Cash Management (FSI)

Job description

Open to hire on Contract or Full time

Key Responsibilities

Banking Domain (Cash Management and Transaction Banking)

• Lead wave planning and capacity calibration sessions for migration, onboarding, or transition programs
• Provide risk-based input on customer-specific sequencing, complexity constraints, and readiness dependencies
• Drive playbook iteration between cohorts by capturing escalation themes, objection patterns, and process failure modes
• Feed findings into documentation quality checklists, runbook updates, and operating model refinements

Client Impact and Delivery Leadership

• Lead and manage strategic consulting engagements from mobilization through delivery and closure, with accountability for outcomes, timelines, and quality
• Build customized project roadmaps based on client context and implement governance and change activities across each phase
• Provide clear status reporting on progress, dependencies, risks, issues, and overall program health for executive stakeholders
• Ensure key initiatives deliver against business, schedule, and budget objectives

Program and Change Management Excellence

• Apply project and change management frameworks to drive adoption, readiness, and sustainable implementation results
• Lead impact analyses, assess change readiness, and identify key stakeholders and intervention plans
• Define and track metrics that reinforce desired behaviors, measure progress, and improve implementation performance
• Coordinate with adjacent initiatives to align timelines, dependencies, and delivery assumptions

Engagement and Team Leadership

• Lead multidisciplinary Sia teams and provide day-to-day coaching, actionable feedback, and career development support
• Build trust-based relationships with client stakeholders across frontline to executive levels
• Facilitate complex working sessions and steer cross-functional teams toward shared decisions and outcomes
• Contribute to high-quality, decision-ready deliverables and executive-level presentations

Business Development and Practice Contribution

• Identify opportunities to create additional client value and support proposal development and pursuit activity
• Contribute to business development activities and go-to-market initiatives in Financial Services(Capital Markets/CIB - Commercial and Investment Banking)
• Help shape reusable assets, methodologies, and credentials based on delivery experience
• Contribute to internal priorities including recruiting, marketing, culture, and practice-building initiatives

Qualifications

Required Qualifications

• 10+ years of experience leading complex consulting or transformation engagements with measurable outcomes
• Proven management consulting experience in strategy, transformation, operating model, program delivery, or change management
• Demonstrated leadership of multi-stakeholder programs in complex organizations, including executive governance and risk management
• Strong project and change management capabilities, including readiness, adoption, communications, and implementation planning
• Strong coaching and influencing skills with the ability to align diverse stakeholders to a common objective
• Excellent facilitation and executive communication skills, including development of C-level presentations and decision materials
• Ability to build trusted, value-based relationships quickly across all levels of an organization
• Bachelor's degree required

Preferred Qualifications

• 8+ years in banking, payments, transaction banking, or cash management operations and transformation
• Priority leadership role in customer migration, onboarding, account transition programs at scale, and/or cross-border transactions
• Experience with cohort or wave-based delivery models and playbook-based execution
• MBA or equivalent advanced degree is an asset
• Certifications such as PMP, Prosci, Agile, CTP, or equivalent are a plus

Location and Logistics

• Location flexible based on client demand; regular travel and on-site presence expected
• For current priority programs, ability to work on-site in Toronto is a strong advantage
• Eligibility to work in Canada and/or the United States is preferred based on assignment needs

Additional information

Compensation and Benefits

• Competitive base salary + annual discretionary bonus
• Comprehensive benefits including medical, dental, and vision coverage
• Generous vacation and parental leave policies
• Professional development support and access to Sia's global network

Our Commitment to Diversity

At Sia, we believe in fostering a diverse, equitable, and inclusive culture where our employees and partners are valued and thrive with a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion.

All your information will be kept confidential according to EEO guidelines.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

We do not use artificial intelligence to screen or make decisions about candidates. Limited AI tools may be used for administrative or operational purposes in the recruitment process.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.