Talent.com
Collectivfide
Remote Technical Service Representative, Insurance BrokerageCollectivfide • Kitchener, Ontario
Remote Technical Service Representative, Insurance Brokerage

Remote Technical Service Representative, Insurance Brokerage

Collectivfide • Kitchener, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Having been in business since 1972, we are a trusted presence in our communities with a long-standing history and a track record of success.




At Delmar Sproul insurance brokers we are continually striving to create an environment where people feel great about the work they do and where they work … and have some fun along the way doing just that.


This role is a great opportunity for someone that has already worked at an insurance brokerage or is new to the insurance industry and is wanting to build their skills and knowledge and become a licensed insurance professional and grow their career with us.




This position is for our Lucknow, ON office; requirement is 4 days a week in office, 1 day at home. Must be willing to travel to our Goderich office to cover off vacations, absences, etc.





So What Will You Spend Your Days Doing?




  • Assist the Personal Lines Service Brokers/Producers in processing renewals, new business and endorsements.

  • Portal entry for all new business and data entry into the broker management system.

  • Provide Reception duties for the brokerage (phones, mail, courier, process client payments, etc.)

  • Liaise with insurance carrier partners to process and submit change requests and follow up to ensure we have all the necessary documentation in place and the system is updated with all relevant information.

  • Review applications, renewals, and endorsements, validating key coverages are included to ensure the client has the proper protection.

  • Validate information and conduct preliminary investigation if discrepancies exist between broker quote and portal results. Review discrepancies with brokers and/or work with carriers/brokers to obtain missing information.

  • Follow up with brokers, clients and/or carriers for any missing information.

  • Process payments for brokers upon request.

  • Follow up with clients for payment reminder notification.

  • Ensure all information is entered and maintained in the system.

  • Complete invoicing for non-downloaded policies, including trouble shooting any discrepancies.

  • Provide additional support to the broker team (e.g. letters pink slips, etc.)

  • Remain current with our carrier offerings and product or process changes.





Key Qualifications



  • Must be willing to work out of our Goderich office to cover off vacations, absences, etc.

  • Attention to detail and being organized is a must.

  • Excellent communication skills both verbal and written.

  • Working knowledge of TAM or prior experience in insurance is an asset.

  • Willingness to get their RIBO (broker) license; having RIBO license already is an asset.




Delmar Sproul Insurance Brokers is committed to providing accommodations and to achieving a barrier-free workplace for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs and work together on a solution.

Create a job alert for this search

Remote Technical Service Representative, Insurance Brokerage • Kitchener, Ontario

Similar jobs

Client Service Broker (Commercial)

Ward & Uptigrove HR SolutionsKitchener, Region of Waterloo, CA
Full-time +1

Are you a passionate insurance broker who thrives on providing exceptional client service? Josslin Insurance is looking for an energetic and experienced.Commercial Client Service Broker.New Hamburg... Show more

 • Promoted

Remote Product Tester

OCPAGuelph, Ontario, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Insurance Broker Personal Lines Brantford

TEEMA Solutions GroupBrantford, ON, CA
Full-time

Advance your career with Billyard Insurance Group as a Personal Lines Insurance Broker in Brantford, Ontario.Enjoy a hybrid working model and commission-based pay while managing client insurance ne... Show more

 • Promoted

Service Director, Assessment & Remediation, Ontario

Onterrisguelph, on, Canada
Full-time

Service Director, Assessment & Remediation, Ontario – Day in the Life.As a Service Director you will report to the Service Line VP and provide strategic and operational leadership for a Regional Bu... Show more

 • Promoted

Sales Agent

Cayuga MutualBrantford, ON, CA
Full-time +1

Cayuga Mutual Insurance Sales Agent (OTL/RIBO).Cayuga Mutual Insurance Company.Niagara and Brantford/ Norfolk areas.Immediate opening with additional candidates considered for future growth.First-y... Show more

 • Promoted

Desjardins Insurance Account Representative

Brandon Rank Desjardins AgencyKitchener, Region of Waterloo, CA
Full-time

Pursue a fulfilling career at Brandon Rank Desjardins Insurance Agency as an Insurance Account Representative.This full-time role offers salary, commission, and bonuses while focusing on client rel... Show more

 • Promoted

Commercial Lines Insurance Broker

TEEMA Solutions GroupBrantford, ON, CA
Full-time

Insurance Broker – Commercial Lines Billyard Insurance Group Brantford Compensation: Commission-based (uncapped) Full-Time Hybrid | Brantford, ON, Canada.Billyard Insurance Group (BIG) is a leading... Show more

 • Promoted

Remote Customer Care Manager: Unlimited Earning Potential

AO Globe Life - Simonne LeBlancGuelph, ON, CA
Remote
Full-time

A growing insurance company is seeking motivated Customer Care Managers to join their remote support team.This role offers uncapped earning potential, flexible hours, and a supportive virtual cultu... Show more

 • Promoted

Allstate Insurance Sales Professional

AllstateBrantford, ON, CA
Full-time

Become a successful Insurance Sales Professional with Allstate, enjoying an uncapped commission structure while working in a hybrid environment.Your success hinges on your proactive sales technique... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupGuelph, Ontario, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Personal Insurance Account Manager - Retention & Growth

Cowan Insurance GroupCambridge, Region of Waterloo, CA
Full-time

A prominent Canadian insurance firm is looking for an Account Manager for their Personal Insurance Client Retention team in Cambridge, Ontario.The successful candidate will provide exceptional serv... Show more

 • Promoted

Estate and Insurance Specialist - SouthWest Ontario

IGM FinancialKitchener, Region of Waterloo, CA
Full-time

Career Opportunities: Estate and Insurance Specialist - SouthWest Ontario (14145).Province of Job Posting (1) - Career Site (2).Division: IG Insurance Mortgage & Banking.Location: Anywhere in Ontar... Show more

 • Promoted

Insurance Customer Service Representative- Office Assistant

Angie DeGroot Desjardins Insurance & Financial Services AgencyKitchener, Region of Waterloo, CA
Full-time

Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order t... Show more

 • Promoted

Personal Lines Insurance Broker

TEEMA Solutions GroupBrantford, ON, CA
Full-time

Insurance Broker – Personal Lines.Billyard Insurance Group Brantford.Compensation: Commission-based (uncapped).Hybrid | Brantford, ON, Canada.BIG) is a leading force in the insurance industry, comm... Show more

 • Promoted

Personal Lines Insurance Pro — Hybrid & Uncapped Earnings

TEEMA Solutions GroupBrantford, ON, CA
Full-time

A leading insurance brokerage in Brantford, Ontario, is seeking an experienced Personal Lines Insurance Broker to join their collaborative team.This role offers the opportunity to build and manage ... Show more

 • Promoted

Insurance Customer Service and Sales Representative

Angie DeGroot Desjardins Insurance & Financial Services AgencyKitchener, Region of Waterloo, CA
Full-time

Are you Looking for a Career Change or a Fresh Start?.Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach th... Show more

 • Promoted

Hybrid Commercial Insurance Broker Opportunity

TEEMA Solutions GroupBrantford, ON, CA
Full-time

Cultivate your career prospects at Billyard Insurance Group as a Commercial Lines Insurance Broker in a hybrid model.Focus on building your own book while enjoying robust support in Brantford, ON.B... Show more

 • Promoted

Hybrid Commercial Insurance Broker | Uncapped Earnings

TEEMA Solutions GroupBrantford, ON, CA
Full-time

A leading insurance provider in Brantford is seeking an experienced Commercial Lines Insurance Broker to manage and expand a portfolio of commercial clients.The role offers uncapped commission-base... Show more

 • Promoted

Insurance Account Representative

Brandon Rank Desjardins AgencyKitchener, Region of Waterloo, CA
Full-time

Licensed Insurance Advisor / Account Representative.Brandon Rank Desjardins Insurance Agency – Full-time role offering salary, commission, and bonus with growth opportunities.Competitive base salar... Show more

 • Promoted

Career Growth Client Benefits Representative

MediumKitchener, Region of Waterloo, CA
Full-time

Transform your career as a Client Benefits Representative with Global Elite Empire Consultants, where flexibility and growth opportunities abound.Work remotely while crafting a schedule that suits ... Show more