Coach Success Programs & Events Lead
Department: Coach Success
Location: Remote (BC/Alberta Only) - Requires some national and international travel throughout the year (Offer Burnaby, BC In-Offiice or Hybrid Burnaby, BC In-Office upon request
About Us
At Focal Point, we believe that at the core of every business is a dream.
As a global leader in business coaching, we support entrepreneurs, executives, and business owners in transforming complexity into clarity and vision into action. Our franchise system delivers proven coaching frameworks, world-class programs, and a collaborative community that enables long-term success.
Coach Success sits at the heart of this mission. Through programs, certifications, events, and communities, we help coaches grow, stay engaged, and deliver exceptional results for their clients. As our offerings continue to expand globally, we are investing in dedicated operational leadership to ensure these initiatives are delivered with excellence, consistency, and scale.
About the Role
We are hiring a highly capable, execution-focused Coach Success Programs & Events Lead to serve as the operational engine behind our Coach Success initiatives.
This role owns the coordination, delivery, and follow-through of Coach Success programs, conferences, regional events, and leadership priorities. It blends program management, event leadership, executive administrative support, and project execution into one high-impact position.
This is not a reactive administrative role. The ideal candidate brings structure to complexity, thrives in fast-moving environments, anticipates needs, and ensures initiatives are pushed across the finish line with professionalism and precision.
You Might Be a Fit If You
- Have 5+ years experience in program management, executive administration, operations, or senior administrative leadership
- Are highly organized, systems-oriented, and execution-driven
- Have experience coordinating large-scale events, conferences, or multi-session programs
- Are comfortable managing multiple stakeholders, shifting priorities, and tight timelines
- Communicate clearly and professionally in both written and verbal formats
- Are confident using operational tools such as Monday.com, Google Workspace, Zoom, and learning platforms
- Take ownership for outcomes, not just tasks
- Thrive in environments where accountability, follow-through, and calm leadership matter
Experience in coaching, education, professional services, or franchise-based organizations is considered a strong asset.
Key Responsibilities
Program Execution & Coordination
- Own operational execution of Coach Success programs including Master Coach Program, Coach Programs, Masterminds, Focus Groups, and strategic initiatives
- Translate quarterly and annual priorities into executable project plans
- Manage timelines, assets, dependencies, and stakeholder coordination
- Track progress against milestones and ensure accountability across initiatives
Conference & Event Leadership
- Lead end-to-end execution of annual conferences and regional events
- Manage timelines, logistics, vendors, speaker schedules, run-of-show planning, and registration workflows
- Coordinate pre- and post-event deliverables including recordings, assets, communications, and library updates
- Serve as the central operational owner for event delivery quality and consistency
Executive Administrative & Leadership Support
- Provide high-level administrative support to Coach Success Leadership
- Manage meeting cadence, agendas, follow-ups, and documentation
- Coordinate leadership calendars, strategic calls, and travel logistics as needed
- Prepare materials and documentation that support effective decision-making
Project Management & Metrics
- Own Coach Success project tracking within Monday.com
- Maintain visibility into priorities, deadlines, dependencies, and execution status
- Support reporting on deliverables, timelines, and performance metrics
- Help establish and maintain quarterly and annual execution rhythms
Program Partnerships & Third-Party Coordination
- Coordinate third-party programs and licensing relationships
- Manage communications, scheduling, assets, and library updates
- Support Master Coach coordination and partner program workflows
Systems, Communication & Process Improvement
- Serve as an internal communication hub for Coach Success initiatives
- Maintain accuracy and organization of shared resources and recordings
- Identify workflow gaps and opportunities for operational improvement
- Recommend and implement systems enhancements that improve clarity and scale
Perks & Benefits
- Competitive salary within a clearly defined range
- Benefits and vacation package aligned with company standards
- Fully remote work environment
- High-impact role with visibility and ownership
- Collaborative, growth-focused culture rooted in leadership and accountability
How to Apply
We can’t wait to learn more about you! To keep things organized, all applications go through our BambooHR system. Just click
https://focalpoint.bamboohr.com/careers/47?source=aWQ9MTA%3D, upload your resume, and answer a few short questions so we can get to know you better.
This is the first exciting step in our thoughtful and engaging hiring journey!