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ESET
Inside Channel Account Manager I (Bilingual)ESET • Toronto, Ontario, Canada
Inside Channel Account Manager I (Bilingual)

Inside Channel Account Manager I (Bilingual)

ESET • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Résumé du poste / Summary

Drive business through ESETs channel partners and distributors with support from senior colleagues/manager. Focus on partnership profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE. This role requires you to be bilingual in English and French.

Description du poste / Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

  • Maintain accurate pipeline of business
  • Proactively reaching out to our end user customers to secure upcoming renewals and look for addon upsell and cross sell opportunities.
  • Work with and assist ESET resellers and distribution partners as required throughout the sales process to complete sales through the channel
  • Maintain accurate account and contact information
  • Respond to voicemails per company policy
  • Provide & process any and all sales related materials (Quotes Sales orders Invoices Trial Licenses Etc.) for channel partners
  • Handle and/or resolve ESET license credential inquiries/issues for channel partners
  • Record and maintain accurate notes for all sales-related activity in Salesforce
  • Provide back-up support to sales team colleagues as needed/required by management
  • Attend all sales meetings and trainings as required.

**You must be bilingual in English and French to qualify for this role.**

REQUIREMENTS
Education:

  • Professional fluency in French is required for this position with strong proficiency in English
  • 24 years of experience in Account Management Sales or a related field
  • College diploma or bachelors degree preferred
  • Hybrid work environment (two days per week in-office) supporting Quebec and Eastern Canada
  • Must be flexible and available to meet the needs of the department as well as prospects and customers of ESET
  • Up to 10% travel required to support partners attend events and participate in in-person collaboration including trainings offsites and team-building activities
  • Proficiency in Microsoft Office Suite and Salesforce CRM environment


Experience:
Years of work experience: 2-4 years

Knowledge:
Basic Knowledge of Microsoft Excel and Word
Knowledge of Outlook

Avantages du poste / Benefits

Famille

  • Remboursement des frais de scolarité

  • Prime de retour au travail en cas de congé de maternité

  • Journée de bénévolat

Bureau

  • Café et collations

Autres

  • REER (Régime enregistré dépargne-retraite)

  • Programme de référence

Family

  • Tuition Reimbursement

  • Maternity Leave Return to Work Bonus

  • Volunteer Day off

Office

  • Coffee & Snacks

Other

  • RRSP (Registered Retirement Savings Plan)

  • Referral Program

Emplacement principal / Primary location

Toronto

Autres lieux dimplantation / Additional locations

Type dheure / Time type

Full time

Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Inside Channel Account Manager I (Bilingual) • Toronto, Ontario, Canada

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