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Getinge Italia S.r.l.
Field Service Engineer - Centro Sud ItaliaGetinge Italia S.r.l. • Kitchener, CA
Field Service Engineer - Centro Sud Italia

Field Service Engineer - Centro Sud Italia

Getinge Italia S.r.l. • Kitchener, CA
3 days ago
Job description

Con passione per la vita umana

Chi siamo

I nostri valori: essere un innovatore, un pensatore lungimirante e un giocatore di squadra,

Con la convinzione che ogni persona debba avere accesso alle migliori cure possibili, Getinge supporta ospedali e istituzioni scientifiche con soluzioni innovative per migliorare i risultati clinici e ottimizzare i processi.

Il Gruppo conta oltre 12.000 dipendenti nel mondo ed è presente in più di 135 Paesi, con un’offerta che copre terapia intensiva, cardiovascolare, sale operatorie, sterilizzazione e life science.

Siamo orgogliosi di essere un employer che promuove pari opportunità, diversità e inclusione: accogliamo candidati indipendentemente – ad esempio – dalla propria razza, colore della pelle, credo religioso, sesso, identità di genere, orientamento sessuale e origine nazionale, perché crediamo in un ambiente di lavoro in cui tutti possano sentirsi valorizzati.

GETINGE ITALIA è alla ricerca di un futuro FIELD SERVICE ENGINEER (M/F/D) per l'area: Centro Sud Italia. In qualità di FSE sulle linee "Surgical Workplaces" e "Infection Control" sarai responsabile dell'esecuzione delle attività di assistenza tecnica sul campo (ispezioni preliminari/sopralluoghi per gare, installazioni, manutenzioni, FSCA) in conformità con i requisiti del cliente e il processo QRC.

Principali attività e responsabilità

Attività di assistenza tecnica : (85%)

  • Eseguire attività di assistenza tecnica presso i siti dei clienti, come manutenzione, installazione, FSCA, ispezioni in conformità con i requisiti QRC e SLA del cliente.
  • Fornire la documentazione adeguata al cliente dopo ogni intervento.
  • Segnalare tempestivamente eventuali reclami e supportare il processo di follow-up.
  • Gestire i ricambi (stock e riassortimento) per garantire la quantità e il tipo di materiale adeguato in base ai prodotti assegnati e alle esigenze del cliente.
  • mantenere le certificazioni valide sui prodotti assegnati.
  • Essere responsabile degli strumenti e degli attrezzi assegnati, rispettando le regole aziendali e il piano di calibrazione.
  • Creare sinergie con i rappresentanti commerciali sul territorio.
  • Eventuale supporto post-vendita/formazione al cliente.

Gestione dei contatti con i clienti (15%)

  • Contattare i clienti dopo la pianificazione da parte del front office per:
  • Chiarire preventivamente il problema tecnico.
  • Definire la pianificazione della visita.

Competenze/abilità chiave e qualità personali:

  • Conoscenza tecnica dei prodotti.
  • Attitudine alla risoluzione tecnica dei problemi.
  • Capacità di definire priorità e competenze organizzative.
  • Approccio orientato al cliente.
  • Buone capacità relazionali.
  • Abilità comunicative.
  • Atteggiamento positivo al lavoro di squadra.

Esperienza: +5 anni di esperienza in un ruolo simile in attività tecniche sul campo.

Competenze informatiche: pacchetto Microsoft Office.

Lingue: Italiano fluente e inglese base.

Istruzione: Diploma di scuola superiore o Laurea tecnico scientifica.

Posizione : Roma o zone limitrofe.

Ulteriori dettagli:

  • Tipologia contrattuale: contratto di lavoro subordinato a tempo pieno (40 ore) e a tempo indeterminato, regolato dal CCNL Terziario, Distribuzione e Servizi
  • Pacchetto retributivo: 30.000,00 € - 40.000,00 €
  • Disponibilità: inserimento previsto da settembre

I nostri Benefits

Offriamo un pacchetto retributivo e di benefit competitivo, che include programmi dedicati al benessere e alla formazione, per supportare al meglio il tuo equilibrio e i tuoi obiettivi.

Salute e benessere: benefit dedicati al benessere delle persone, con soluzioni assicurative e accesso a servizi sanitari qualificati.

Crescita e sviluppo: formazione continua, opportunità di mobilità interna e sviluppo delle competenze.

Work-life balance: iniziative e strumenti a supporto dell’equilibrio tra vita professionale e personale.

Se sei appassionato del settore dei dispositivi medici e vuoi far parte di un team dinamico, inviaci la tua candidatura!

#LI-CS1

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Field Service Engineer - Centro Sud Italia • Kitchener, CA

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