Open Jobs Retail Events Operations Specialist (6-Month Contract)

Job ID:289342

Job Type: Full Time 6-Month Contract

Function: Retail Operations

Address: 160 Bloor Street East 11th Floor Toronto ON

Working Model: Hybrid

Vacancy Status: This position is for an existing open vacancy

Belong to Something Beautiful

At Sephora Canada beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

Ready for a career glow-up As a Retail Events Operations Specialist youll lead the end-to-end operational execution of brand-led store events across Sephora Canada. The work you do will impact beauty by ensuring every event is delivered with consistency compliance and excellenceenhancing both client experience and sales outcomes. Youll be part of a cross-functional network thats united in beauty supported by teams who are equally passionate about seamless execution strong partnerships and operational integrity.

What Youll Do:

• Lead end-to-end high-volume event intake review and approval processes ensuring timely processing accuracy completeness and alignment with Sephora guidelines and compliance standards
• Track and validate required event documentation (e.g. assets approvals compliance requirements) following up with brand partners to ensure completeness within defined timelines
• Own brand-facing communication providing clear professional correspondence feedback and follow-ups to ensure timely execution
• Manage the shared inbox and intake portal triaging requests responding to inquiries and maintaining organized workflows.
• Execute detailed system updates including SKU uploads and event-related data entry to support inventory boosting initiatives
• Maintain accuracy within internal systems including uploading event titles images and assets while upholding data integrity standards
• Partner cross-functionally with internal teams to support event readiness resolve issues and ensure smooth execution
• Provide ongoing operational support identifying gaps troubleshooting challenges and contributing to process improvements

What Youll Bring:

• 12 years of experience in retail operations event coordination project coordination or administrative environments
• Experience working in process-driven environments with a strong focus on execution and accuracy
• Exceptional attention to detail with the ability to manage high-volume repetitive tasks with consistency and precision.
• Strong organizational and time management skills with the ability to prioritize competing deadlinesespecially during peak periods
• Strong written communication skills with experience managing external or brand-facing correspondence
• Proficiency in Microsoft Office tools (Excel Outlook Teams PowerPoint) to support efficient workflows
• Comfort working within systems and data platforms with a focus on maintaining accuracy and improving processes
• A proactive solutions-oriented mindset with the ability to identify issues and take action
• Ability to thrive in a fast-paced high-volume environment with evolving priorities
• Experience working with cross-functional teams and external partners (e.g. brands vendors)

#FSCHIRING

What Youll Get:

• Caring Community. Youll collaborate with teammates who are equally passionate about innovating doing the right things and driving the industry forward together united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge stretch and develop your skills. Youll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty youll feel and see the positive change (consumer industry and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. Were passionate about pay equity and transparency. The compensation ranges between CAD$62000.00 - CAD$74000.00. The final pay offered will depend on various factors including but not limited to the actual qualifications and experience of the individual and any additional non-discriminatory legitimate business factors relevant to the position and/or location.
• Health. Choose a healthcare plan to fit you and your familys needs with medical dental vision life and disability coverage. Access to our program to support your mental financial physical and social well-being.
• Balance. Youll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule vacation and flex days and maternity/paternity leave.
• Growth. A career glow-up is built into every role with access to training and development programs and resources throughout the year.
• Perks. Think youve tried it all Enjoy a 30% discount on all merchandise/services opportunities for gratis and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching Employee Assistance Program and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Retail Operations
Experience: years
Vacancy: 1