Sales Representative- Permanent Full-Time Ontario Various

The role of the Sales Representative is essential in identifying qualifying and converting new business opportunities into active Chit Chats clients. This role is focused on building relationships with prospective clients understanding their shipping needs presenting relevant Chit Chats solutions and guiding them through the decision-making process.

The Sales Representatives responsibilities include: sourcing and following up with leads conducting discovery calls qualifying opportunities based on client fit preparing proposals or pricing comparisons and working with internal teams to ensure the client can be supported successfully.

Reporting to the Sales Manager Business Development the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients and supporting the handoff to onboarding and account management once the client is ready to begin shipping.

Responsibilities

• Identify and pursue new business opportunities through outbound outreach inbound leads referrals marketplace research and reactivation campaigns.
• Conduct discovery calls to understand client shipping volume current carriers pain points platforms service needs and growth potential.
• Qualify prospects based on commercial fit shipping profile compliance requirements operational feasibility and expected revenue.
• Present Chit Chats services clearly and professionally tailoring the conversation to each clients needs.
• Prepare basic pricing comparisons savings summaries proposals and follow-up materials.
• Work with Sales Manager Data Product and Operations to support more complex pricing or service-fit questions.
• Maintain accurate lead opportunity and client information in CRM.
• Track all outreach activity follow-ups next steps and deal stages.
• Coordinate with Onboarding and Account Management to ensure a smooth transition after close.
• Follow up with prospects consistently and professionally to move opportunities through the pipeline.
• Identify client needs that may inform future products service improvements marketing campaigns or partnership opportunities.
• Contribute to sales campaigns vertical-specific outreach and market research initiatives.
• Meet or exceed assigned activity pipeline conversion activation and revenue targets.

Requirements

• Strong written and verbal communication skills.
• Comfortable with cold outreach discovery calls follow-ups and client presentations.
• Strong customer-first mindset with the ability to understand client pain points and recommend practical solutions.
• Good organizational skills and ability to manage multiple prospects at different stages.
• Ability to learn Chit Chats services pricing structure shipping workflows compliance considerations and operational requirements.
• Experience using CRM software Google Workspace Microsoft Office and basic reporting tools.
• Strong problem-solving skills and ability to coordinate with internal teams.
• Self-motivated resilient and comfortable working toward sales goals.
• Ability to balance revenue growth with client fit profitability and operational feasibility.

Qualifications :

• Post-secondary education or equivalent experience.
• 13 years of experience in sales business development customer success account management or sales support.
• Experience in e-commerce shipping logistics marketplaces or small business services is an asset.

Additional Information :

Total Rewards and Compensation:

• Salary: Starting $55000 per annum and Eligibility to participate in Sales Incentive Plan (Commission - tiered)
• Employer paid Group Benefits (Health Dental and Vision; 80% coverage). After 3 months.
• Annual Year-End Bonus.
• Two weeks paid vacation (negotiable)
• Birthday leave (Paid)
• A rich GRSP plan eligibility after 3 months of employment

We thank you for your application but only those candidates selected for an interview will be contacted.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

As a federally regulated employer Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1