Supervisor, Food & Beverage Systems

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE) we exist to deliver the ultimate fan experience by lifting trophies spirits and communities united as one.

Were more than a workplace. We are a team of passionate people boldly building the future of sport and entertainment together. We believe in the power of play the strength of collaboration and the energy that comes from showing up with purpose.

From the ice to the pitch the hardwood to the digital arena were proud to be the driving force behind the Toronto Maple Leafs (NHL) the Toronto Raptors (NBA) Toronto FC (MLS) Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL) Raptors 905 (NBA G League) Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams and world-class entertainment to life at our iconic venues including Scotiabank Arena BMO Field Coca-Cola Coliseum Ford Performance Centre BMO Training Ground and OVO Athletic Centre. Off the field we serve up elevated dining at e11even Real Sports and our signature club spaces like Hot Stove Club ScotiaClub and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad we use the power of sport to help youth facing barriers reach their full potential. Since 2009 weve invested more than $45 million into Ontario communities -- and were just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role everyone belongs and everyone contributes to something bigger than themselves.

So if youre ready to play with purpose grow with passion and win as one wed love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed we encourage you to apply. Your unique perspective transferable skills and lived experience may be exactly what were looking for. **

Job Description

As a valuable member of theFood & Beverage Systemsteam you will deliver championship service throughout the organization. Your responsibilities include various accounting and administrative functions surrounding point of sale (POS) operations and systems.

• Manage gratuity pay out platform for eligible employees in our cashless venues. Duties include:
  - creating accounts for new employees as well as de-activating accounts for terminated employees.
  - following up with employees who may need additional assistance.
  - maintaining several Excel workbooks used for import of gratuities into the payment platform portal.
  - managing list of outstanding payments.

• Answer questions and concerns from employees via shared inbox.

• Update and send out financial reports in Excel to various client groups on a daily basis.

• Assist in managing POS systems by occasionally working event nights to act as liaison and creating tickets for POS issues reported by Quick Service Supervisors to IT Event Support teams.

• Assist in Month End finance tasks including:
  - exporting inventory sheets and/or preparing digital inventory sheets.
  - keying/uploading inventory.
  - assisting in troubleshooting reporting issues.

• Adhere to all MLSE service standards and policies including Health & Safety.

• Work in compliance with the provisions of the Occupational Health & Safety Act.

• Other administrative duties as required.

Qualifications:

• Must be available to workdays weekends and evenings as required.

• Previous experience in hospitality/food and beverage industry required.

• Strong working knowledge of all Microsoft Office tools especially Excel required.

• Ability to work independently with a high degree of accuracy and attention to detail.

• Excellent interpersonal and communication skills.

• Proven ability to maintain the utmost confidentiality of information and documents.

• Must work well under pressure to achieve deadlines.

• A winning attitude.

Job Posting Compensation Range/Rate:

$26.86/hour

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At MLSE we are committed to building an equitable diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability please email . This email is only for accommodation requests. Resumes sent to this email address will not be considered.

Required Experience:

Manager

Employment Type : Part-Time
Experience: years
Vacancy: 1