Sr. Consultant, Operations Service Governance

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What Youll Be Doing

TheSenior Consultant Operations Service Governance willbe responsible foroverseeing and enhancing thegovernancedeliveryfor Enterprise PatchingEnterpriseSecurity Hardening andEnterprisePassword Configuration.You will be involved in developing andmaintainingprocessesand procedures to ensuretimelyand effective patch deployment rigorous security hardening of systems and robust password management practices.Collaborate with cross-functional teams tomonitorcompliance assess risks and drive continuous improvement initiatives ensuring ourtechnologicalenvironmentremainssecure resilient and aligned with regulatory requirements and industry best practices.This position may also contribute to remediatinginternaldeficiencies orexternaldeficienciesthatfall underthe scope of the Operations Service Governance team.Adviseproject managers coordinators and directors on technology functionality andutilization drawing on your solid understanding of business dynamics. Additionallyyou willutilizeand advise on Business Intelligence (BI) tools such as Power BI Tableau or Qlik to support data-driven decision making and enhance reporting capabilities across the organization.Participate inthe Technology Governance Council meetingstopresent compliance reporting using MS. PowerPoint.Contributeto transformation initiatives helping drive organizational change and process improvements through technology adoption and innovative approaches.

At CIBC we enable the work environment mostoptimalfor you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) willbe discussedat the time of your interview.

How Youll Succeed

• UnderstandingTechnology GovernanceRequirements - Work closely with business partners to gathergovernancerequirementsand governance data for reporting.Build strong relationships lead discussions listen and ask the right questions to ensure solutions meet requirements.

• Leading and Mentoring- Support end-to-endgovernancemanagementas a subject matter expertand provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational operational and process challenges.

• Driving Transformation- Champion and support transformation initiatives byidentifyingopportunities for process improvementfacilitatingchange management and promoting the adoption ofinnovative technologiesfor technology governance.

Who You Are

• You candemonstrateexperiencewith:3-4 years in an ITGovernance role leading projects and designing solutions.Youhave the ability toelicit requirements and write strong documentation.Excellent stakeholder management and communication skills arenecessary. Youpossessstrong analytical abilities including data analysis and gap analysisexpertise. You are proficient with Excel pivot tables Visio and other Microsoft Office applications and havehands-onexperience with BI tools such as Power BI Tableau or Qlik.

• You put our clients first.You engage withpurposeto findthe right solutions. You go the extramile becauseit isthe right thing to do.

• You give meaning to data.You enjoy investigating complex problems and making sense of information.You areconfident in your ability to communicate detailed information in an impactful way.

• Youre driven by collective success.You know that collaboration can transforma good ideainto a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• Your influence makes an impact.You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• Values matter to you.You bring your real self toworkand you live our values trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Thinking Communication Critical Thinking Microsoft Power Business Intelligence (BI) Operational Risks Process Design

Required Experience:

Senior IC

Experience: years
Vacancy: 1