Senior Manager, FCRM RCM (4949)

Work Location:

Toronto Ontario Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

$115600 - $163200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Reporting to the AVP FCRM Governance and Control the Senior Manager will be accountable for aligning FCRMs oversight program to support the ongoing development implementation and maintenance of a regulatory compliance management program that is based upon and consistent with OSFIs E-13 Guideline. This role provides leadership and subject matter expertise in the area of Compliance to OSFI guideline E13.

The general accountabilities of this role include but are not limited to contributing to the following:

• Reviews of various Enterprise Regulatory Compliance Management (RCM) Frameworks standards policies and guidelines drafted to align with the requirements of OSFI Guideline E13
• Participation in the development of a new Compliance risk assessment methodology aligned to OSFI Guideline E13 requirements
• Participation in the development of a new testing and monitoring standard aligned to OSFI Guideline E13 requirements
• Participation in the development and implementation of a new enterprise regulatory change standard
• Overseeing the development of FCRM specific policies and procedures to support the RCM program
• Development of communication and training for FCRM colleagues as required
• Overseeing the migration and mapping of relevant laws rules and regulations (LRRs) into TDs common data repository

CUSTOMER

• Oversee a function of enterprise FCRM Program professionals providing oversight and control related advisory services to FCRM partners
• Provide strategic direction on a broad and diverse range of complex global FCRM program activities
• Develop FCRM enterprise-wide frameworks policies standards procedures in coordination with management in line with TDs FCRM Program
• Work with executive team senior business management/ partners to develop proactive strategies tactics policies and programs to effectively manage regulatory/ compliance issues
• Contribute to the development and implementation of enterprise FCRM programs related to all aspects of FCRM legislation
• Meet with business (FCRM) partners and leaders to determine FCRM strategies and compliance culture
• Take corrective action and recommend or implement changes to procedures as required
• Lead role in managing and in responding to periodic exams/ audits and various regulatory bodies related to accountabilities
• Participate in / lead enterprise-wide or FCRM-focused special projects
• Oversee research development and implementation of new processes technologies or operating models
• Work autonomously as the leader of the team and assist with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promote and monitor staff adherence to approved internal FCRM policies procedures standards and guidelines in addition to those federally mandated
• Provide guidance leadership coaching and development to ensure operational results and professional/personal development objectives are achieved

SHAREHOLDER

• Protect the interests of the organization identify and manage risks and ensure the prompt and thorough resolution of escalated non-standard high-risk issues
• Work closely with executive management team to support the development of business plans ensuring the optimal use of resources and leverage TDs operating model to maximize efficiency effectiveness and scale
• Work closely with key business leaders to develop business plans ensuring the optimal use of resources and leverage TDs operating model to maximize efficiency effectiveness and scale
• Plan and execute on strategic activities review and communicate results and adjust tactics accordingly
• May manage overall budget revenue and expenditures meet business objectives while increasing efficiency and effectiveness
• Provide mentorship to direct reports; and assume responsibility to minimize operational and regulatory risk by complying with Bank Code of Conduct
• Keep abreast of emerging issues trends and evolving regulatory requirements and assess potential impacts Maintain knowledge of end-to-end processes and internal / external partners and regulatory requirements
• Provide inputs into the development implementation and monitoring of operating plans and expense budgets for the area consistent with TD Bank strategies and objectives
• Prepare detailed reports and presentations for senior management and regulatory authorities covering the effectiveness of processes and controls and recommendations for necessary enhancements
• Contribute to the development of the business plan and operationalize the plan and deliver on assigned service or functionality
• Work closely with leaders to develop and operational the business plan and deliver on FCRM programs across the enterprise.
• Plan and execute on strategic activities review and communicate results and adjust tactics accordingly
• Proactively identify key business opportunities research and recommend enhancements / modifications develop strategies to achieve recommendations
• Understand TDBG issues/ parameters and guide others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to FCRM
• Ensure employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
• Maintain a culture of risk management and control supported by effective processes in alignment with risk appetite
• Lead relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• Coordinate and support team and business (FCRM) partner FCRM related activities as necessary

EMPLOYEE / TEAM

• Responsible for management of the overall team providing both leadership and guidance
• Contribute to the development of FCRM functional strategic priorities within their operational area or field of specialty
• Develops annual and/or long-term plans for own area and influences plans well beyond area managed
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Grow team expertise to align with FCRM/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Lead and develop a high performing team of professional FCRM resources through talent acquisition coaching/development and recognition; provide on-going feedback and performance reviews coach and develop employees and ensure performance management activities are undertaken and completed for all employees
• Create and foster a cohesive team and promote a positive work environment. Lead and follow up on action plans to improve employee experience
• Lead the process of setting performance objectives for the team; track monitor and effectively address and/or reward performance in a timely manner
• Manage employees in compliance with all human resources policies procedures and guidelines of conduct
• Share knowledge information skills and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Support an environment where the team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
• Recruit for all hires to ensure a highly diverse qualified workforce to achieve business objectives
• Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
• Act as a brand ambassador for the function and the bank both internally and/or externally

BREADTH & DEPTH

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required
• Oversee and lead a highly complex and/or diverse function for an area of significant risk or scope
• Strategic partner to leadership team on the management of the portfolio and financials with deep industry external / internal enterprise knowledge recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas
• Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Set operational team direction and collaborate with others to execute on common goals
• Focus on longer-range planning for functional area
• Generally reports to executive management

EXPERIENCE & EDUCATION

• Undergraduate degree or equivalent work experience
• 10 years experience
• Working knowledge of OSFI E-13 compliance programs in a financial institution. Familiarity with governance control frameworks and best practice standards for compliance.
• Demonstrated ability to apply pragmatic solutions in developing and implementing various management and operational frameworks.
• Excellent communication influencing training and presentation skills as well as the ability to interact effectively with varied skill sets across the organization.
• Ability to guide stakeholders through the Compliance E13 transformation
• Comfortable challenging stakeholders and project owners
• Demonstrated ability to lead process change involving stakeholders across various functions and geographies
• Ability to assess risk analyze broad issues and concisely articulate options and solutions
• Excellent time-management skills to manage multiple tasks with varying priority levels
• Ability to effectively escalate issues to ensure risks are appropriately managed
• Strong analytical and organizational skills; ability to organize and bring to order data and information drawing conclusions and making appropriate recommendations.
• Excellent communication skills (verbal and written) with demonstrated ability to conduct internal and external presentations/facilitations as well as draft reports procedures presentations and business correspondence.
• Work experience in Second Line compliance or risk management function is considered an asset.
• Strong interpersonal skills to work effectively in cross-functional teams requires a track record of working cross-organizationally and with multiple stakeholders at varying levels

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Required Experience:

Senior Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 115600 - 163200