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Innosystech Inc
Training Specialist SeniorInnosystech Inc • Toronto, Ontario, Canada
Training Specialist Senior

Training Specialist Senior

Innosystech Inc • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Title: Training Specialist - Senior
Location: Toronto Ontario
Work Model: Onsite
Security Clearance: CRJMC

Description / Responsibilities / Skills

Must Have

  • Experience facilitating adult learning programs using multiple delivery methods
  • Experience developing training materials including guides facilitation materials and online modules
  • Strong proficiency with e-learning authoring tools learning management systems and MS Office
  • Knowledge of Accessibility for Ontarians with Disabilities Act (AODA)
  • Strong interpersonal communication and presentation skills
  • Experience engaging stakeholders and building strong working relationships

Description

Responsibilities

  • Conduct training needs assessments aligned with OPS change management practices
  • Design and develop comprehensive training curricula and materials
  • Deliver training programs through classroom and virtual sessions
  • Develop e-learning content using authoring tools
  • Evaluate training effectiveness and implement continuous improvement strategies
  • Collaborate with stakeholders SMEs and project teams to define training requirements
  • Liaise with development QA teams and vendors during implementation
  • Act as a bridge between technical and business teams
  • Support testing activities and training validation processes
  • Facilitate workshops and training sessions for end users
  • Identify and escalate issues and provide resolution recommendations

General Skills

  • Strong experience in training program development and delivery
  • Knowledge of adult education theories and learning methodologies
  • Experience working with cross-functional teams and stakeholders
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to present technical and non-technical content effectively
  • Strong organizational and project coordination skills
  • Ability to manage multiple priorities and deadlines

Desirable Skills

  • Knowledge of adult education theories principles and practices
  • Knowledge of Ontario Design System (ODS) and Digital Service Standard
  • Experience with healthcare systems such as EMR HIS or clinical systems
  • Knowledge of personal health information protection legislation

Skills

Training Specialist Experience - 40%

  • Experience leading training needs assessment activities
  • Experience designing and developing training programs and materials
  • Experience delivering training using classroom virtual and e-learning approaches
  • Experience evaluating training effectiveness and continuous improvement
  • Experience managing training programs as part of project delivery

Relationship Management - 30%

  • Strong stakeholder engagement and relationship management skills
  • Ability to collaborate with SMEs project teams and vendors
  • Strong facilitation consulting and negotiation skills
  • Ability to communicate effectively with technical and business stakeholders
  • Strong problem-solving and issue resolution capabilities

Business and IT Knowledge - 15%

  • Proficiency with e-learning tools such as Articulate 360 and Camtasia
  • Knowledge of learning management systems and MS Office tools
  • Knowledge of AODA and accessibility standards
  • Awareness of OPS change management practices

Adult Education and Domain Experience - 15%

  • Experience facilitating adult learning programs
  • Knowledge of training methodologies and delivery models
  • Experience supporting healthcare-related systems training (EMR HIS clinical systems)
  • Understanding of healthcare compliance and data privacy requirements

Employment Type : Full Time
Experience: years
Vacancy: 1
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Training Specialist Senior • Toronto, Ontario, Canada

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